up to 24 hours before the experience starts (local time)
Time shown online refers the starting time of the tour. Pick up time is always previous this time and changes for each hotel. We will contact you after receiving the reservation to provide you the correct pick up time from your hotel / accommodation. Pick up is included from any hotel in the Punta Cana area. For customers staying in private villas/apartments/condos or any other accommodation, we will arrange a pick up point close distance to their place.
You can cancel up to 24 hours in advance of the experience for a full refund.