Dear Customer,
There are 3 pick-up locations for this tour, you can choose one which is more near the city, maybe you did not notice that!
There was no alert posted by the national park in advance that the way to the top was closed, so we could not cancel the tour, and the guide tried his best to arranged some alternative options to them, like the Longmire Suspension Bridge, natural hot spring, Steel Sculpture Park and a lake for you to take photo. Please understand, the guide tried his best to enrich the itinerary, regarding the explanation, he claimed that he gave as much information on the destination as he can, our sincerest apologies it still did not meet your satisfaction, he would like to make more improvement in the future. For the dissatisfaction of the guide, we would like to refund you $10! Hope for your understanding!