Dear Nathalie,
thank you for taking time to write your review about our private tour. We are deeply sorry that you did not find the tour in your favour, we did everything we could to fulfil your wishes.
I understand how you feel about the tour, but as you can see form all the positive reviews, we always try to to our best
to provide the best possible experience.
Your guide spoke a fluent English, he has been working for us for over 20 years making guided tours every day. I will recheck with him to know what made the misundestaning. He provided you a more than 3 hours long walking tour all around Bratislava's most famous places and in the beautiful hidden streets. Bratislava is a lovely and historical capital of Slovakia, it is one of our most popular destination from Budapest. We are very sorry you did not like this city.
Thank you for choosing us during your stay here, hope to see you soon again here.