Dear Lori,
Thank you for sharing your feedback with us. We're sorry to hear that your experience at Barcelona y Flamenco didn't meet your expectations.
Regarding the seating, we would like to clarify that on our website, guests have the option to view the visibility of each seat. For those seeking optimal visibility, we offer VIP and Category A seats, which are closer to the stage. We apologize if this information wasn't clear or if you experienced visibility issues during the show.
In terms of the performance, we understand that flamenco can be a complex and nuanced art form, and it's possible that not everyone may fully appreciate or understand its depth and variety. Our show, Gran Gala Flamenco, aims to showcase the richness of flamenco by presenting a diverse range of flamenco styles (palos) in a carefully curated program. We apologize if this aspect of the performance wasn't conveyed effectively or didn't resonate with you and your group.
It's important to note that our shows are focused solely on presenting the art of flamenco in prestigious theaters such as Teatro Poliorama on Las Ramblas or Palau de la Música, a UNESCO World Heritage site. As a result, we do not offer food during the performances. Our clientele typically seeks high-quality artistic experiences, and we understand that this may not align with everyone's preferences.
We appreciate your feedback and will take it into consideration as we continue to improve and refine our offerings. If you have any further concerns or feedback, please don't hesitate to reach out to us directly.
Thank you for choosing Barcelona y Flamenco, and we hope to have the opportunity to welcome you back in the future.
Warm regards,
Barcelona y Flamenco
"BESTSELLER SHOW IN BARCELONA SINCE 2004"
"MUSICAL DIRECTION BY CHICUELO"
"OVER 3.000.000 SPECTATORS"