Thank you for sharing your feedback regarding your recent tour experience. We appreciate your honest review and would like to address your concerns.
We apologize if the tour did not meet your expectations in terms of enthusiasm and engagement during the history narration. Our aim is to ensure an enjoyable and informative experience for all participants, regardless of their age. However, we understand that children within the age range of 9-18 may have varying levels of interest in American history, especially if they are not particularly familiar with it or have a limited interest in the subject matter.
It's worth mentioning that our tours are 100% customizable to cater to our customers' preferences and interests. As a Canadian visitor, your kids might not have had a strong connection to American history, which could have affected their engagement during the tour. We always strive to accommodate our customers' needs, and if we had been made aware of your desire to focus more on highlights, allowing time for walking around, taking pictures, and even enjoying local culinary delights, we would have gladly adjusted the itinerary accordingly.
In the future, we encourage you to communicate your specific preferences at the beginning of the tour. If you would like to make stops for photos, explore attractive walking areas like parks, gardens, the waterfront, or simply take a leisurely stroll along the river, we can certainly arrange that. Additionally, if you express an interest in local dining experiences, such as restaurants, pastry shops, or ice cream places, we are more than happy to accommodate those requests as well.
Regarding your choice to explore the Freedom Trail, it's important to note that the trail primarily encompasses historic sites. These locations hold significant historical value and provide insights into the rich heritage of Boston. While they may not have provided the level of engagement you were seeking, they offer a glimpse into the city's past and cultural significance.
We appreciate your feedback and will take it into consideration to improve our tours and ensure a more enjoyable experience for all participants. If there is anything else we can do to assist you or if you have any further suggestions, please do not hesitate to reach out to us.
Best regards,
Sam