up to 24 hours before the experience starts (local time)
If you are staying at Cancun Downtown we can pick you up at Hotel Bonampak or if you want to get by your own please inform us, we will contact you to provide you the address and the GPS location for you to make it easier to find our park.
We offer pick up in Cancun and Riviera Maya, if your hotel is not listed please send us your hotel information to organize your pick up. For hotels from Puerto Morelos to Playa del Carmen and Tulum there is an extra cost for round transportation service of 15 usd per person.
You can cancel up to 24 hours in advance of the experience for a full refund.