For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

3.5

16 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-7 of 16 reviews

Duomo tour

Gabrielle_D, Sep 2023

A little pricey we were charged over $100 but when we got the tickets and saw what the actual website charged it states only 30 euros per person. I would recommend just getting the tickets from the actual website.

Response from Host, Sep 2023

Hi There , this is a just an extra service for you. Yes ticket price is 30 euro but when you want tickets those all sold out. We purchased behalf of you and pay the TAX, and pay the man hours. When you pick your tickets its very easy for you , but behind there are lot of cost. Sorry for the inconvenience

STUNNING VIEWS

Beverley_J, Aug 2023

Being able to climb all of the stairs and reach the top of the Duomo The view from the top was memorable

Response from Host, Aug 2023

Thank you for your kind review

Expensive and no skip any lines

ANNA_M, Aug 2023

The experience is that you get to go but many things were not as written. It states - guaranteed to skip the lines - there is no such thing and the line is 30- 40 min long for each item! You stand in line to climb the dome - we showed up 15 min early and got in line early to go up faster. This is the only item where you have a timed spot. It’s also one of the only priced items. Everything else is free per the museum website. Expect to wait in line for all the different entrances. This ticket does not skip any lines. It’s also rather confusing which line is for which event. Lastly, this is rather sad that “agencies” are buying up all these normal tickets and up-charging the customers.

Response from Host, Aug 2023

Dear Valued Customer , kindly check the OVERVEW: When you buy this unique ticket it will provide you a timed entrance for Brunelleschi's Dome, priority access only for visitors with the same time slot. Please note you will be climbing along other travellers, therefore, there might be a short line due to security check and the process to let every visitor inside. This a Just service that someone has not a plan or missed to buy or find a tickets. We never mentioned that fully skip the all lines , we mentioned that. When you travel high season each and every Museum there are few minutes lines. Sorry for the inconvenience

Met our person at the...

Susan_J, Jul 2023

Met our person at the location given. He gave us out tickets and we were able to use them to access the various activities at the Duomo. The lines are still long for getting into the locations but the tickets worked.

Booking features not fulfilled

Vincenza_S, Jun 2023

The person in charge of distributing our tickets was 30 minutes late. Viator stated to be at a certain spot at 12.15 and the person didn’t show up until 12.45. This caused us to be rushed and he barely explained anything before running off. Additionally, my booking specifically stated they were skip the line tickets. I have screen shots of my booking that state this as well as a screen recording of me going into my booking and it says a check mark next to “skip the line” and even though I sent these to customer service they kept saying that on their end it was not a skip the line experience. I understand that it may have been a mistake on the system stating this but the ability to skip the line is the only reason I booked this through Viator. I missed out on a lot of other activities because I was stuck in long lines. I was denied a refund or even a partial refund. Absolutely horrid experience. Do not book this!

Duomo Climb

Clint_S, May 2023

The view from the top was amazing! Just get ready to climb those steps! The cathedral is absolutely stunning outside.

Mala atenciòn del tour operador

Paola_V, May 2023

No hubo nadie de la agencia q nos diera instrucciones. El tour operador llego tarde, entrego boletos y se fue

Likely to Sell Out

From $49.05

up to 24 hours before the experience starts (local time)

Duomo Climb and Baptistry Museum Crypt Cathedral Entrance Tickets

Explore our promoted experiences

Overview

What's Included

Meeting and Pickup

Departure Point

Ticket Redemption Point

What To Expect

Additional Info

Cancellation Policy

Traveler Photos

Reviews

From $49.05

Compare Similar Experiences

Explore Similar Things to Do

Attractions in Florence, Italy

More attractions near Florence, Italy

Nearby Destinations

Florence Tours