Combined: Auschwitz Birkenau and Salt Mine private chauffeur from Krakow

Name: Combined: Auschwitz Birkenau and Salt Mine private chauffeur from Krakow
Brand: Welcome in Cracow
SKU: 101674P18
Price: 268.37 USD
Rating: 4.5 (14 reviews)

Krakow, Poland

Combined tour Auschwitz Birkenau and Salt Mine guided PRIVATE from Krakow

10 to 12 hours
Pickup offered
Mobile ticket
Offered in: English

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Overview

This combination tour is a great pick for time-tight travelers. Tick off two top attractions in a day—Auschwitz-Birkenau Memorial and Museum, and Wieliczka Salt Mine. No need to worry about booking transport or entry tickets as seamless private transfers from Krakow and admission to both sites are included, making it the ultimate hassle-free day.

Save time: Visit two UNESCO World Heritage Sites in a day
Avoid long ticket lines: Admission is included along the way
Go on a guided tour of Auschwitz-Birkenau Memorial and Museum
See impressive underground sculptures at Wieliczka Salt Mine

What's Included

Private transport
Comfortable air conditioned car
Entrance fees in Auschwitz Birkenau museum and the Salt Mine
English-speaking driver
Headset for adults

Lunch
Photo ticket in Salt Mine - to buy on place
Gratuities

Meeting and Pickup

Pickup points

Select a pickup point

Start time

09:00 AM

Pickup details

We pick up people from every hotel/apartment within city Krakow. We will send exact pickup time one day before the tour between 7-9 pm. Pick up time depend on Museum Auschwitz, because of limit in the buildings start is between 7 - 10 AM.

What To Expect

Krakow (Pass By)

Panstwowe Muzeum Auschwitz-Birkenau

2 hours • Admission Ticket Included

Brzezinka

1 hour 30 minutes • Admission Ticket Free

Wieliczka Salt Mine

3 hours • Admission Ticket Included

Krakow (Pass By)

Additional Info

Confirmation will be received within 48 hours of booking, subject to availability
Not wheelchair accessible
Near public transportation
Infant seats available

Most travelers can participate
Not recommended for people moving on crutches / walking stick
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

4.5

14 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 14 reviews

The driver Konrad was...

Rachel_H, Dec 2023

The driver Konrad was friendly and courteous and the company kept us informed re pickup times and other information beforehand and during. As requested we were taken for a short meal break to a restaurant where we had a great meal. Our only issue was the red headed guide down the salt mines whose English was poor and we all found her difficult to understand. She also moved so quickly we hardly had a chance to look around. The guide around the concentration camps was informative and a natural speaker.

Response from Host, Dec 2023

Dear Rachel_H, We are pleased to hear about your positive experience with our driver Konrad and the timely communication provided by our team. It's great to know that the meal break and the restaurant met your expectations. Thank you for your feedback regarding the guide at the salt mine. We would like to clarify that all guides at the salt mine are provided by the museum and are not directly affiliated with our company, hence we have no control over their selection. We understand that this may have affected your experience and we apologize for any inconvenience caused. Your feedback is important to us and we will relay your concerns to the museum. We are committed to ensuring that our guests have the best possible experience and appreciate your understanding in this matter. Best regards, Welcome in Cracow team

Great day

Sarah_B, Oct 2023

My partner and I had a really good, but long day. Our private chauffeur, Bartek, enabled a positive experience. Bartek was very friendly and informative. Bartek also gave us a recommendation for dinner and drove us there once the tour ended. Bartek exceeded our expectations. Having a private car really took the edge off a long and tiring day. We would 100% recommend to all family and friends. Also, the communications leading up to the event were perfect and enabled us to prepare as much as possible. Thank you.

Response from Host, Nov 2023

Dear Sarah_B, Your heartfelt feedback is immensely appreciated. We're delighted to know that Bartek's friendly and informative nature greatly enhanced your experience with us. Personal touches like a dinner recommendation and the additional drive there truly exemplify the exceptional service we aim to provide. It is reassuring to hear that the private chauffeur service offered the comfort needed to ease the length of the day, and that our communication prior to the tour allowed you to feel well-prepared. Thank you for your recommendation, and it brings us great joy to know we've met your expectations. We look forward to the opportunity of welcoming your family and friends in the future. Warmest regards, Welcome in Cracow team

Don’t waste your money, use public transport

Leanne_R, Sep 2023

We booked the tour with private transport although we realised that we’d have a shared guide in both the salt mines and Auschwitz. What we weren’t told was that we would be joining a group travelling by coach, so any benefit of having private transport was negated by having to wait at both sites for the coach to arrive which was well over an hour in Auschwitz. The guided tours themselves were good but these were standard tours by museum employees that could be booked direct. Both sites are easily accessible by public transport from Krakow so I’d save yourself some money and do that.

Response from Host, Oct 2023

Thank you very much for your review. I'm glad you decided to write it. Let's start with the delay in Auschwitz. The tour in Auschwitz had a delay because the group that was scheduled before you got delayed and had to finish their visit, which took 30 minutes longer than expected, rather than an hour. Of course, all guides are museum guides because both places require it according to the regulations, and no one can use their own guides. In the mine, this is for safety reasons because the museum is underground. In Auschwitz, it ensures a consistent experience due to the sensitive nature of the museum. Regarding the group, you traveled in a private car, while the rest of the group was in a minibus (22 people). You mentioned that you knew you would be with a group but didn't know they would be in a different vehicle. Since all groups are organized, it's the only way for them to get there. After our lengthy conversation, I see that many arguments were not mentioned because they were baseless. The situation seemed to be that you wanted a private tour with transportation at the regular price. We always stand by our customers to resolve issues, but we do not accept attempts to blackmail or demand a refund in exchange for not writing a review. I think what was left unsaid tells more, namely: - The tour was organized from start to finish. - Both guides were booked in advance (no one went with you to stand in line and pray for tickets availability). - You had a private car and an English-speaking driver. - Before the tour, you were thoroughly informed about the break situation. I'm sorry that the tour did not meet your expectations. Best regards.

Great experience. Tour...

Aracelly_H, Oct 2022

Great experience. Tour guides were knowledgeable. These sites are a must see if interested. Would recommend!

Response from Host, Dec 2022

Thank you for your feedback 👍 Everything is prepared for you every day to make your visit simple and allowing you to focus only on sightseeing 😊

what a wonderful day we...

Barbara_S, Aug 2022

what a wonderful day we had! Barrel is an excellent guide and driver, very accommodating and knowledgeable.

Response from Host, Dec 2022

Thank you very much for your opinion. I hope Barrell is Bartek :) I am very happy that our conversations were satisfactory for you. It was an interesting day for me as well. It was nice to meet you. Greetings Bartek

Amazing service

nstpi, Jul 2022

Professional, ontime and perfectly organized transfer to auschwitz and salt mine. Highly recommended

Response from Host, Jul 2022

Thank you very much for your opinion!

Excellent trip.

emer2101, Dec 2021

Our Trip was brilliant, very well organized by Bartex who was so helpful and really couldn’t of done more for us! Tour guides in both locations were fantastic, very long day but really worth it. Overall a great experience

Response from Host, Dec 2021

Thank you for your opinion! :) We are so happy that we met your expectations :)

Well worth it.

Gareth_D, Oct 2021

Having a chatty and friendly guide with personalised explanations and timelines was very reassuring. Combining Auschwitz and the Salt Mines resulted in a very full day but certainly 'doable'. Both well with the visit. Guide dropped us off at a restraunt instead of our hotel after so we had no evening hassle too.

Response from Host, Oct 2021

We are very glad that you enjoyed the trip! We are very pleased :) We strive to ensure that our services are at the highest level and your kind words are very important to us :)

Highly recommend

Ryan_S, Sep 2021

A very well organized day. Driver got us where we needed to be, never waited in line and found us a nice lunch place. A great way to get a lot done in a day if in Krakow.

Response from Host, Sep 2021

Thank you very much for your opinion! We are so happy that you enjoyed our tour!

Fabulous

Fonda_B, Sep 2021

Excellent experience!!! Driver was very knowledgeable and help with all the details at Auschwitz and at the salt mine. I would highly recommend!!!

Response from Host, Sep 2021

Hi Fonda, Thank you for the opinion.We are so happy that you felt vary well during your tour :)