Krakow

Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow

Krakow, Poland
Auschwitz and Birkenau Guided Tour

From $35.37

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Make your visit to Auschwitz-Birkenau Memorial and Museum as easy as possible on this tour from Krakow. In a group limited to 12 people, travel to the former Nazi concentration camp in a comfortable bus before embarking on a shared guided tour of the complex. Hotel pickup in Krakow and headsets are included.
  • Tour of Auschwitz-Birkenau Memorial and Museum from Krakow
  • Make the experience of the camp as convenient as possible
  • Tour the former concentration camp to learn about its history and see original features
  • Hotel pickup in Krakow and headsets are included

What's Included

  • Guided tour in Auschwitz-Birkenau in English
  • Price included services of the Museum local guide, rental cost of headphones
  • Documentary movie subject to availability
  • Pick up from hotel/meeting point between 7:00 - 10:00 to be confirmed day before
  • Hotel/apartments/ Hostel pickup or meeting point (to choose from) and drop off
  • Shared Transport maximum 8 people in the car (option door to door services)
  • Comfortable A/C minivan transportation with licensed driver
  • High quality, friendly and helpful English-speaking drivers
  • Food and drinks
  • Gratuities

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

Select a meeting point
Type to search

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred tour option to see hours.
View tour option

End point

This activity ends back at the meeting point.

Pickup details

All hotels apartments hostels in krakow or meeting point. If your hotel/apartments is not listed please add a remark and we will pick you up from any. If you choose a cheaper option, select the meeting point that suits you best. Radisson Blu Hotel, Krakow, Floriana Straszewskiego 17, 31-101 Kraków, Poland Przystanek Turystyczny Kiss&Ride, Wielopole 2, 31-072 Kraków Old Town Starowiślna 65, 31-052 Kraków, Poland Jewish Quarter plac Jana Matejki 2, 31-156 Kraków, Poland Old Town

What To Expect

Krakow's Rynek Glowny Central Square (Pass By)

Panstwowe Muzeum Auschwitz-Birkenau

3 hours 30 minutesAdmission Ticket Included

Krakow's Rynek Glowny Central Square (Pass By)

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Comfortable walking shoes are recommended
  • A maximum of 18 people per booking
  • A minimum of 2 people per booking is required
  • One day before the tour we will send you exact pick up time from your location or meeting point
  • Not recommended for pregnant travelers
  • Most travelers can participate
  • For all bookings made for 2021 for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum.
  • Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter. Without it, you will not be able to enter the museum.
  • Our cars will be disinfection before each service
  • Mask and gloves for all guests available in our cars
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:How can I let you know where to pick me up?

A:We offer pick ups from most hotels. Let us know where you are staying in the 'Special Requirements' box in the Traveler Details section during checkout. Or you can let us know after booking by visiting 'Manage my Booking' and emailing us there.

Jul 2019

Traveler Photos

See more

Traveler Tips


Also, make sure you pack your lunch and some drinks since the cafe there is extremely expensive (10zl for a KtiKat, 17zl for a drink, which is about 3x the regular price).
Given that it’s a once in a lifetime visit, it’s advisable to use the best operators.
The site is a must for those who want to see what the crime of genocide means and how 20th century technology was used to implement it.
Reviews by Viator travelers. We perform checks on reviews

Reviews

5.0
2,983 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
0
0
0
0
0
Reviews by Viator travelers.
Showing 1-10 of 2,983 reviews
A must if visiting Krakow!
Claire_D, Feb 2024
This is an excellent tour. It's informative and respectful. At times it can be quite emotional and shocking. Our tour guide was great, her tone and pitch was right given the tough content and she was happy to answer questions. The tour is well organised and the route is planned with one-way systems etc to manage crowds. It was busy, even on a weekday which we expected, however everyone kept moving and we saw everything in good time.
Response from Host, Feb 2024
Hello Claire Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey! #KrakowAuschwitzTours #auschwitzTours #AuschwitzTourFromkrakow #Auschwitz +48504091617
experience good. guide ok
Susan_D, Feb 2024
wish the guide would have waited for everyone to catch up before talking sometimes we didn't even hear or see whay she was talking about esp the second camp. if you wanted to take pictures you got far behind because she didn't wait. she also spoke very low so it was hard for my sister with hearing aids to hear her. over all the experience was moving and would recommend
Response from Host, Feb 2024
Dear Susan, Information about Museum Auschwitz should be posted on Auschwitz Museum profile (panstwowe muzeum Auschwitz Birkenau Oswiecim) as they provide the service inside the camps. Please understand that we do not have any influence on guides inside the camps. Everyday we have different guide provide by muzeum. Auschwitz Birkenau Museum is a state owned institution, and in fact due to millions of tourists each year visiting the camps, they have sometimes problems with proper organization. We send your complains there, but no answer usually. I am really sorry for that, but that is the problem of over-visited places sometimes. We would lovee to change it somehow but it is out of our control. Also please note, tat all the tour companies providing 'tours' to Auschwitz have exactly the same problem. Regards Thomas
Well Organised , efficient , value for money
Paul_M, Feb 2024
Great experience which we fully enjoyed , well organised and out guide Thomas kept in touch prior to the date, was there promptly and explained everything, made sure we met the other part of the group and our tour guide at Auschwitz , I can’t recall her name but she was really knowledgable and made the tour worth while so we got the most out if it. Have already recommended booking with Viator to friends. Thanks again Thomas , best wishes from Paul and Hannah
Response from Host, Feb 2024
Hello Paul Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey! #KrakowAuschwitzTours #auschwitzTours #AuschwitzTourFromkrakow #Auschwitz +48504091617
Excellent tour
Anthony_G, Feb 2024
Excellent tour, very informative guides, we wasn't rushed which was great, I can't praise them enough
Response from Host, Feb 2024
Hello Anthony Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey! #KrakowAuschwitzTours #auschwitzTours #AuschwitzTourFromkrakow #Auschwitz +48504091617
Perfectly organized tour.
Daniel_W, Jan 2024
I recommend this tour. Everything is organized and you get to experience the camps without any practical hassle.
Response from Host, Feb 2024
Thank you so much for taking the time to share your positive experience with our driver and tour service. We're delighted to hear that you found our driver punctual and courteous, and that the tour met your expectations. We appreciate your recommendation and look forward to serving you again in the future! #KrakowAuschwitzTours #auschwitzTours #AuschwitzTourFromkrakow #Auschwitz
An unforgettable experience
Julija_N, Jan 2024
An unforgettable experience and a must see place for everyone. We chose this tour based on other reviews and were not disappointed. We got picked up at 7am from a pick up location which was a 10 min walk away from our apartment. It was a little chaotic at first as the pick up location is used by multiple tour companies, so expect coaches, vans and taxis pulling up. We finally heard our names and took our seats in the van. The journey took around 1 hour each way and the tour itself was very well organised. Wc break upon arrival, access to vending machines (albeit, the breaks were short so there were queues at both), headsets were provided to all. Our guide was simply amazing and definitelly made the experience for us. We must never forget, never forget. You should wear your most comfortable shoes as it is a long day and you will make a lot of steps. We wished we could have stopped for 1-2 mins at each of the more important exhibits to take it in, pay respects, but with so many people and groups, everyone had to move to the next room pretty quickly. This looked consistent for all tour operators.
Response from Host, Jan 2024
Thank you so much for taking the time to share your positive experience with our driver and tour service. We're delighted to hear that you found our driver punctual and courteous, and that the tour met your expectations. We appreciate your recommendation and look forward to serving you again in the future! #KrakowAuschwitzTours #auschwitzTours #AuschwitzTourFromkrakow #Auschwitz
Must do
Vyom_M, Jan 2024
Somber experience, well managed tour. Lots of information. Went in winter, different feeling when you see the snow and feel the cold, gives you a totally different perspective. Highly recommend it.
Response from Host, Jan 2024
Thank you so much for taking the time to share your positive experience with our driver and tour service. We're delighted to hear that you found our driver punctual and courteous, and that the tour met your expectations. We appreciate your recommendation and look forward to serving you again in the future!
Glad we booked with Bob
Jasmeet_B, Jan 2024
Great driver and timely pick up and drop off. Robert contacted me the day before and asked if we wanted a lunch box for £10 which we did take and were very thankful for it during the trip! He is also very knowledgeable and left us wanting to dig a bit deeper into things! Auschwitz-Birkenau was a harrowing experience but something I’m glad I’ve been to now. A lot of walking and very icy in January so not for anyone who is unable to walk a fair bit. I would recommend Bob to anyone I know who wants to visit.
Response from Host, Jan 2024
Thank you so much for taking the time to share your positive experience with our driver and tour service. We're delighted to hear that you found our driver punctual and courteous, and that the tour met your expectations. We appreciate your recommendation and look forward to serving you again in the future!
Auschwitz tour
Caroline_G, Jan 2024
We were picked up at our hotel at 07.20, which was great……driver was friendly. As for the tour I felt like I missed out on parts of it, it was very busy and being part of a guided tour is good in a sense but not in others……we were ushered around and at times unable to read the info boards, look at photos etc!
Tour Auschwitz and Birkenau in winter.
William_J, Jan 2024
Our tour day was very cold. But imagine being a prisoner in this death camp with very little clothing and probably barefoot. It gives you a perspective. Our tour guide was very knowledgeable spoke good english so it was not hard to understand her. Heartbreaking is how I describe these places of evil. Very interesting and repulsive at the same time. But it is necessary for people to see this and try to understand what happened here and hopefully not allow it to happen again. Now this tour moved very fast and it is not for anyone with mobility issues. Up and down stairs and across very uneven ground at a fairly brisk pace. Igor our driver and tour manager was very good and spoke good english. Explained the sequence of the camp(s) tours very distinctly and what to expect. Van was comfortable and warm with eight of us. I would recommend this tour but like I said earlier it does move fast.
Response from Host, Jan 2024
We appreciate your feedback on our tour and are thrilled to hear that you had a positive experience. It's our goal to provide enjoyable and informative experiences, and we're glad we could meet your expectations. Thank you for choosing our tour, and we hope to welcome you again in the future!
Intense tour
Katelyn_W, Jan 2024
Whilst I enjoyed the tour I found it incredibly intense including some of the artefacts in the memorial, this was the 2nd concentration camp tour we had done. I think if you do book this, make it the only one.
A must do trip to get a better understanding of human history
Andy_H, Jan 2024
Well arranged, I won't write what we saw as that's why you go on the trip - but well worth it. Be prepared for a fair bit of walking and you can be outdoors quite a bit (cold in winter, hot in summer) so go prepared. Very interesting and humbling.
Response from Host, Jan 2024
Hello Andy Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
Punctual, professional and knowledgeable
Ion_P, Jan 2024
This package was great and reliable. Communication and ride with our driver Maciej was exceptional. He was punctual, friendly, social and patient. The guide was excellent, very knowledgeable and spoke with a calm voice in a patient manner and rhythm. Since the restaurant at the sight was closed they offered us the possibility to buy lunch boxes through them which made things easier. We were a group of eight in a mini van and travelled comfortably both there and back. It is a trip of around seven hours in total so that was important for us. We are very satisfied that we chose this particular tour, thank you.
Response from Host, Jan 2024
Hello Ion Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
.
Martin_R, Jan 2024
Very good trip, pick up from hotel lobby was an added bonus and the driver was very pleasant too which was nice...
I would do this again!
Megan_R, Dec 2023
Our driver Patrick was great! On time friendly and full of information he was willing to share. The guide when we got there was great and told a sad but excellent recount of events.
Response from Host, Dec 2023
Hello Megan Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
Auschwitz tour
anthony_h, Dec 2023
A great tour that I would highly recommend to anyone visiting krakow! Our driver Patryk was perfectly on time for pick up and was very helpful with directions for our arrival in Auschwitz!
Response from Host, Dec 2023
Hello Anthony Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
To learn about history
jradityab, Dec 2023
The trip was great and as I expected. I always wanted to do Auschwitz-Birkenau tour to learn more about this history
Response from Host, Dec 2023
Hello Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
Informative tour with a...
Donna_R, Dec 2023
Informative tour with a knowledgeable guide. I would highly recommend this tour. There is a lot of walking on uneven ground, sensible footwear is recommended.
Very well organised
Katie_D, Dec 2023
The driver and guide were both friendly helpful and informative. The guide told the history of Auschwitz with respect and compassion.
Response from Host, Dec 2023
Hello Katie Thank you for the kind words! We're delighted to know that you enjoyed our services and the entire tour experience. Our team works hard to provide exceptional service, and we're thrilled that it made your trip memorable. If you have any friends or family who might also enjoy our tours, please don't hesitate to recommend us. We look forward to welcoming you back in the future for another fantastic journey!
A must excursion
Nicola_L, Dec 2023
We booked small group, only 8 of us in the car maybe 15 on the tour. Highly recommend booking people who turn up can be queuing for 1.5 hours for a ticket, to be turned away as full. Our driver was prompt, helpful, friendly. The tour guide was excellent, we learnt so much from him, so informative, interesting, friendly, it's a def must for anyone. Very humbling, sad, sickening all sorts of emotions but we were so glad we went . Good value excellent from booking to finish.
...

Compare Similar Experiences

1 / 3
Current
No Photo
Auschwitz-Birkenau Memorial and Museum Guided Tour from Krakow

2,980

7 hours
Free Cancellation
From
$35.37

Explore Similar Things to Do