up to 24 hours before the experience starts (local time)
Go to Parking Kiss&Ride (2 Mikołaja Zyblikiewicza street) in front of the "Zabka" store, and look for electric car with excursions.city sign. Check-in at this location is 10 minutes prior to the booked tour start time.
You can cancel up to 24 hours in advance of the experience for a full refund.