New York City
911 Memorial and Ground Zero Walking Tour with Optional 911 Museum

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

New York City, USA
  • 2 hours
  • Offered in: English

Don’t worry—here are some similar options

Overview

Learn more about the tragedies and triumphs of 9/11, one of the darkest days in NYC history, as you explore the 9/11 Memorial with a native New Yorker guide. Visit significant sites such as the 9/11 Memorial, St. Paul's Church, and the Fireman's Memorial on a walking tour, see the recently built Oculus, and upgrade to include admission to the 9/11 Museum.
  • Comprehensive walking tour of the World Trade Center area
  • Visit the FDNY Memorial, St Paul's Church, Wall Street, and more
  • Hear about 9/11 from a New Yorker perspective with a local guide
  • Optional self-guided visit to the 9/11 Museum: explore at your own pace

What's Included

  • Local guide
  • Museum Ticket included ONLY when booking Tour Option: Walking Tour and Museum Ticket
  • Does NOT include entry to One World Observatory.
  • Hotel pickup and drop-off
  • Gratuity for the guide is not included but greatly appreciated.
  • Museum Ticket NOT INCLUDED UNLESS Tour Option Walking Tour and Museum Ticket selected at booking.

Meeting and Pickup

Meeting point

  • 209 Broadway, New York, NY 10007, USA

    ***** MEETING POINT: At the Bell INSIDE the churchyard behind the chapel. ***** ONLY If the churchyard is closed please meet your guide at the corner of Broadway and Fulton Street. ***** WE DO NOT RECOMMEND MESSAGING FOR HELP FINDING THE GUIDE. Please call as early as possible so we can help.

Start time

09:30 AM

End point

  • 9/11 Memorial Pools
    180 Greenwich St, New York, NY 10007, USA

    Tour ends on the 9/11 Memorial Plaza near the reflecting pools.

What To Expect

The National 9/11 Memorial & Museum

20 minutes • Admission Ticket Included

FDNY Memorial Wall

10 minutes • Admission Ticket Free

St. Paul's Chapel

10 minutes • Admission Ticket Free

Brookfield Place

20 minutes • Admission Ticket Free

World Trade Center's Liberty Park

10 minutes • Admission Ticket Free

The Oculus

20 minutes • Admission Ticket Free

American Express 11 Tears Memorial

10 minutes • Admission Ticket Free

America's Response Monument

10 minutes • Admission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • IMPORTANT INFORMATION: PLEASE READ TO PREPARE FOR YOUR VISIT
  • Entrance to the 9/11 Memorial is incuded for all guests.
  • Wheelchair accessible
  • Stroller accessible
  • Museum admission ONLY included for Tour Option: WALKING TOUR WITH MUSEUM TICKET.
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • Walking tour takes place before the museum entry and is approximately 2 hours.
  • For visitors entering the museum the average museum visit takes approximately 1.5 to 2 additional hours, depending on your pace. Please plan your schedule accordingly.
  • Guide does not enter 9/11 Museum, if chosen this portion of the visit is self guided.
  • Tour departs promptly as scheduled. In order not to disrupt the visit and preserve our guest experience we cannot coordinate with the guide for late parties to join the tour in progress.
  • FOR IMMEIDATE ASSISTANCE WE DO NOT RECOMMEND USING THE MESSAGING SYSTEM AS THERE MAY BE A DELAY IN DELIVERY.
  • For help reaching the meeting point please call the number on this voucher as early as possible so we can provide direction
  • NO REFUNDS ISSUED FOR MISSING THE TOUR FOR ANY REASON
  • This tour/activity will have a maximum of 25 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

See more

Reviews

4.5
296 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
0
0
0
0
0
Reviews by Viator travelers.
Showing 1-10 of 296 reviews
Jim was an awesome guide....
Sierra_B, Dec 2023
Jim was an awesome guide. Lifelong New Yorker with lots of insight. Took time to make sure you had a good experience.
Great 911 Tour
Suzanne_D, Dec 2023
Our tour guide was very knowledgeable with history - very thorough in bringing the historical and current building histories together.
Reflecting on why we love our country
Tina_G, Sep 2023
Remembering all those Americans who lost their lives & those who stepped up immediately We love our country
9/11 2023 Experience
Anna_C, Jul 2023
Awesome experience!! Our tour guide was outstanding. He provided us an awesome experience with lots of history about 9/11 that we never knew. He even took the time to take photos of us & knew all the perfect angles to take it. Highly recommend this tour well worth the money!!!
Great tour! Highly recommend.
Jaime_F, Jun 2023
Jim was great! Kept us interested the whole time, was super friendly and knowledgeable. This tour was the perfect length, with so much added info that I didn’t know previously. I really appreciated the info on all the extra stops.
Great tour
Kristen_H, May 2023
Jim was a great tour guide, full of a lot of great information and it was a really wonderful experience. I had been to the memorial before but I learned a lot of new things on this tour. I would definitely recommend this tour.
Weather very cold and...
Lois_V, Dec 2022
Weather very cold and your mostly outside. Your and guide were fine. Please!! I don’t have anything more to say!!!
Fantastic sad experience
Chris_S, Dec 2022
Our guide Jim was fantastic! The tour was great for a sad and emotional place. No more to say thanks Viator!
Great tour
Lorraine_S, Dec 2022
Our guide Jim was full of local Knowledge and gave a really personal Account of the devastation of 9/11 from a native New Yorker perspective. I feel we learnt things and saw sites we wouldn’t have done if we had visited this independently. The memorial in the American Express building in particular.
The tour went ahead with...
Suzie_j, Nov 2022
The tour went ahead with only 2 couples thankfully, because it was the best tour we did. Jim the tour guide was funny, obliging to our questions and very informative.
Total disaster, walking tour 9/11.
Jim_B, Nov 2022
We arrived at the appointed rendezvous at 1210 for our 1230 tour, where we met another couple waiting for the same tour. The weather was extremely cold, with wind chill it was low 20c. We waited, the four of us until 1245 when we found our tour guide. He claimed to have been walking around since 12 noon which was a lie!! The green flag he should have produced was in his pocket and NOT visible. The man was extremely rude and talked over everyone, claiming he was about to go home just before we arrived. He was so rude and objectionable that the four of us refused to go with him due to his aggressive and rude attitude. He had a real problem. He only apologised after some ten minutes for part of his rudeness and abruptness, nothing else!! More than disappointed. Should we NOT be recompensed in full I will share this review elsewhere as it is not to be recommended with this “tour guide”. As we did not go one the tour, I would like a complete refund.
Learning about the church...
Jackie_T, Nov 2022
Learning about the church and other buildings that assisted in the rescue was interesting. Too much time spent in and talking about the Oculus.
Came away confused and not informed about the actual events
Brendan_K, Oct 2022
It was very informative, but maybe a little too much to take in. Not concentrated enough on the actual events of the day and the aftermath. More about NY city and the surrounding areas snd its makeup. More based on Architecture and buildings and not the when, where, how. Did not engage with the people on the your on any personal basis.
Not a 9/11 tour
David_A, Oct 2022
It didn’t feel like a 9/11 walking tour. We did 4 walking tours in NYC, the other were amazing, this one was a waste of time. The guide was very nice but the contents of the tour has very little to do about telling the story of 9/11.
Jim was knowledgeable,...
Curt_L, Oct 2022
Jim was knowledgeable, funny, and a pleasure to spend two hours with learning about all the surrounding areas of 9/11.
Great walking tour
Natalie_S, Oct 2022
A very moving and informative tour of the 9/11 memorials and ground zero area showing how New York has emerged bigger and stronger in the aftermath of the terrorist attack. Our guide took the time to relate a very personal perspective on the events of that day
Ground zero
Cindy_S, Sep 2022
The history of the area in general was very informative. Our guide, I think Jim, had a lot of knowledge of the area. The firefighters memorial was touching.
Bait and switch
Tchicaya_R, Sep 2022
I missed the tour. So my rating is based on the booking. It appeared as if I was booking with the official 911 Memorial. But it was a third party tour. It was a bait n switch. Disclose this to your prospective customers.
Bull
Constance_B, Aug 2022
Horrible experience with bus and getting us to boat ride timely. I was walking in the boat and they told me it was to late and I had to come back the next morning. Plus how the guys on the street lied and told us they will stop at Ellis island and would allow us to tour. We was lied to about the tour when we/I asked specific questions and they lied to us to get the sale. It was a wait of our time!
Response from Host, Sep 2022
Hi and thanks for this feedback. I'm not sure that this review is for the right activity but I am sorry for the experience you had. This activity is exclusively a tour of the 9/11 Memorial and surrounding area done on foot. There is no bus or boat involved and The Statue of Liberty or Ellis Island is not included and the tour is sold on Viator. If this review is for this activity please contact me using the information on your voucher so we can discuss this further.
Perfect walking tour
Abbie_w, Aug 2022
Jim was brilliant with everything he showed us and explained to us. Humour was appreciated and targeted well. Was lovely and poignant to hear his own story of 9/11 Overall 10/10 would definitely recommend doing this if in the area
...

Compare Similar Experiences

1 / 3
Current
Likely to Sell Out
No Photo
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum
296
2 hours
Free Cancellation
From
$109.00

Explore Similar Things to Do

Help CenterCustomer CarePrivacy and Cookies StatementAbout ViatorNewsViator blog
© 1997-2024 Viator, Inc.
Terms & Conditions