New York City

World Trade Center Tour with 911 Museum & Observatory All Access

Badge of ExcellenceNew York City, USA
World Trade Center Tour With 911 Museum and 1 World Observatory Tickets
  • 5 hours
  • Mobile ticket
  • Offered in: English

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Overview

Among the most significant moments in recent American history are the tragic events of September 11, 2001. Uncover the history of this devastating event on this guided World Trade Center walking tour. Follow the story of that fateful day, learn about the heroic actions of first responders, and visit the must-see National 9/11 Memorial Museum—with skip-the-line admission included. End your tour with a visit to One World Observatory, where you can take in unparalleled views of the New York City skyline.
  • Explore World Trade Center complex—and Memorial Plaza—on a small-group tour
  • Uncover the history of September 11, 2001, with a guide to lead the way
  • Don't get lost in the crowd on this intimate tour, capped at 15 travelers
  • Entry to the September 11 Museum and One World Trade Observatory is included

What's Included

  • Ticket for a Guided 2-Hour Walking Tour using Extra Large Visuals
  • 9/11 Museum Ticket
  • One World Observatory Ticket
  • All Fees and Taxes
  • Gratuities (Welcomed and Appreciated)

Meeting and Pickup

Meeting point

  • 20 Dey St, New York, NY 10007, USA

    This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.

End point

  • 180 Greenwich St, New York, NY 10006, USA

    This tour ends inside the 9/11 Memorial.

What To Expect

The Oculus

5 minutes • Admission Ticket Free

World Trade Center

40 minutes • Admission Ticket Free

Brookfield Place

45 minutes • Admission Ticket Free

Winter Garden

15 minutes • Admission Ticket Free

World Trade Center

15 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum

2 hours • Admission Ticket Included

One World Observatory

1 hour • Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • Well organized
  • This tour is copyrighted
  • This tour/activity will have a maximum of 15 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

5.0
98 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 98 reviews
9/11 NYC tour
Gina_R, Mar 2024
We had Rich as our tour guide. He awesome! He tailored the tour for us. It was a great experience we would highly recommend this group.
Our tour guide was...
Tim_M, Mar 2024
Our tour guide was fantastic and the entire tour was planned very well. Our tour guide was very knowledgeable
Some extra experiences other than just the museum and memorial
Anastasia_S, Mar 2024
The guide was great and we made additional stops from just the museum and memorial. He was very knowledgeable, and showed pictures from 9/11 at certain spots that we stop at in the current day. Really helped visualize what happen and the recovery that is still going on. (On a personal note, it wasn't the best day for me, and I mentioned it to the guide; so he often took a few moments to check to make sure I was doing ok.) Highly recommend this tour, very much worth it.
Memorable experience
Judith_E, Jan 2024
Our tour guide Chris was phenomenal! He was knowledgeable and gave us great details of this historic day in America.
Highly recommend this tour and Chris
Sarah_N, Jan 2024
I highly recommend this tour, Chris was a very good guide, very knowledgeable and excellent in the way he told the stories! He gave us first hand experiences also which made it even more personal. There were a lot of things we would have walked past in the street without looking twice at that Chris pointed out and told us fascinating facts. Great tour all round!
Excellent a MUST DO!
Kevin_K, Dec 2023
Excellent tour guide, friendly and went out of his way to assist us with meeting point and next stop to visit, this tour is well worth the money and the tour guide is really informative. Definitely and MUST DO! Kevin and Veksha South Africa
It was a very good tour. Yes
Ellen_H, Dec 2023
Richard was a great tour guide he was very knowledgeable and friendly. Our teens learned a lot and he showed us many thing we had t seen before.
Exceptional and 100% perfect
Jana_M, Dec 2023
Chris was our guide and was exceptionally knowledgeable, prepared and really knew the details of 9/11. He really made the tour exceptional. Loved Chris’s tour. He even bought me out meal at Starbucks.
Excellent
Stephen_A, Nov 2023
Tour guide was very professional, friendly and extremely knowledgeable. Highly recommend this tour!!
Just wow !!
Kerry_P, Nov 2023
This is the second time I’ve done this tour both times with Chris who is absolutely amazing he’s very informative really makes the tour come to life He takes the time to take pictures answer questions and is so funny The museum is just amazing done so respectfully lots to see and well displayed and the one world trade observatory is mind blowing would definitely recommend this package!!
Heartfelt reminder of 9/11
Edwina_J, Oct 2023
Very poignant. It was very interesting but quite upsetting, understandably. It was an amazing experience and worth every penny.
Great experience and the museum is very well done
Judy_T, Oct 2023
So much new information that I was unaware of. Great tour guide. All facilities and guide very accommodating for my husband who used a walker.
Great tour guide!
Barre_C, Sep 2023
Our guide was very informative and friendly. He gave us a lot of information that we would have never discovered on our own. Highly recommend
Millions standed
Bernice_D, Sep 2023
The tour was excellent, I obtained a lot of information about 911 that I had not heard before. The millions of people that was stranded at the area that could not leave the area due to the fact that the entire area was a crime scene .
Amazing
Shirley_S, Sep 2023
The tour with Richard was the highlight of our 911 experience. Although we did the triple play, 911 museum, memorial, & WTC observation deck Richard’s tour brought a more personable perspective. We learned so much from Richard. Highly recommend his tour even if you don’t do anything else related to 911.
911 memorial and museum tour
Carolyn_G, Sep 2023
Richard was the most amazing tour guide and storyteller I’ve ever encountered. His tour was filled with passion and emotion. I highly recommend this tour and Richard as the tour guide. This was a Tour to remember.
Great experience
nuke_N, Aug 2023
Richard was very knowledgeable and great guide. The tour was very informative and touching. We got to see several important sites
9/11 - a tour worth taking
Salvador_P, Jul 2023
Chis was a wonderful guide. He had vast knowledge and made the experience come to life. We appreciated learning about 9/11 and were moved many times. Very emotional tour.
Fascinating, educational tour of what was a day that will live in infamy .
Gretchen_F, Jul 2023
OUr guide, Chris, was very knowledgeable about the area surrounding the Trade Center and was able to help us understand with his great photos what all had happened and what went on in the blocks around the center. We had no previous knowledge of this part of the tragedy. We learned so much and are grateful to him for this experience.
Best experience ever.
Gabriela_B, Jul 2023
Our tour guide, Chris, was the best!! We had the best time ever. Chris gave us all the important details of all the main points of our tour. We highly recommend this tour, it covers everything about 911/WTC.
...

From $128.95

up to 24 hours before the experience starts (local time)

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