up to 24 hours before the experience starts (local time)
For your departure pick up service, you will be informed one day before your service via email or Whats app if you have communicated with us by this way.
If your hotel is not listed, please contact us to let us know It is important that you are aware of your email, or you can write us via Whats app, by any of these 2 ways of communication we will be in contact to refine details of the service.
You can cancel up to 24 hours in advance of the experience for a full refund.