Thank you for your message. We would like to apologize for any inconvenience caused during your visit. We take all feedback seriously and strive to ensure that every customer has a positive experience.
Unfortunately, you were not able to use the final tickets provided by us, but used the Viator voucher instead, which isn't valid at the locations.
Meanwhile, we've been in contact, and we'll provide you with a full refund.
Thank you for taking the time to provide us with your feedback, and we hope to have the opportunity to make things right.
Kind regards,
Team Amsterdam Nightlife