Cancun

Best Tour to Tulum, Coba, Cenote and Playa Del Carmen

Name: Best Tour to Tulum, Coba, Cenote and Playa Del Carmen
Brand: Top Tour Connection Cancun and Riviera Maya Experts
SKU: 124378P1
Price: 69.00 USD
Rating: 3.5 (11 reviews)

Cancun, Mexico

Likely to Sell Out

From $69.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

12 to 15 hours
Pickup offered
Mobile ticket
Offered in: English

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Overview

Discover the highlights of the Mexican Caribbean during this full-day combo tour. Traveling comfortably in an air-conditioned vehicle, you'll enjoy guided visits to Tulum and Coba archaeological sites and bustling Playa del Carmen, topped off by a refreshing swim in jungle cenote. Lunch, hotel transfers, and admission tickets are included.

A full-day combo tour: Tulum and Coba ruins, cenote swim, and Playa del Carmen
Relax with front-door pickup and drop-off from select hotel zones
Discover four of the most iconic experiences along the Riviera Maya
Tours include a tasty regional lunch and admission tickets

What's Included

Lunch
Air-conditioned vehicle
Entrance to Tulum and Coba Ruins
Entrance to Cenote
Playa del Carmen visit (only for hotels of Cancun and Puerto Morelos)

Lifejacket for cenote
Drinks only in Deluxe option
Archaeological tax in Coba ($5 USD per person)
Archaeological tax in Tulum ($4 USD per person)

Meeting and Pickup

Pickup points

Select a pickup point

Start time

07:00 AM

Pickup details

If your hotel is not in the previous list please let us know in which hotel are you staying so a representative of our company can contact you to indicate the correct place and time of your pickup. We ask you to indicate the hotel where you are staying in the special requirements box and also with your email. This service has only one schedule, Cancun hotels between 6:30 am to 7:45 am and Riviera Maya hotel from 8:00 am to 10:00 am The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message.

What To Expect

Tulum Beach

1 hour 30 minutes • Admission Ticket Included

Zona Arqueologica de Coba

2 hours 30 minutes • Admission Ticket Included

Cenote Kuxtal

1 hour • Admission Ticket Included

Playa del Carmen

1 hour • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation

Infants must sit on laps
Most travelers can participate
This tour/activity will have a maximum of 20 travelers

Operated by Top Tour Connection Cancun and Riviera Maya Experts

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Featured review

tonya_N

Alan the tour guide and his staff was amazing ..everything was organized and wonderful ...we definitely will come your again and recommend to family and friends

Reviews

3.5

11 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

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Showing 1-10 of 11 reviews

The tour is just what they say it is.

Linda_K, Aug 2022

This tour was "okay". The Tulum tour was interesting because we did get some history of the ruins. We had a problem with the bus air conditioning which I do not fault anyone for. Sometimes things like this happen and the guide and driver were very nice about it and provided everyone with drinks and the problem was handled quickly by getting another bus. I will say the only issue with this was we were sitting in the back of the bus and it was pretty hot back there. When we got off the bus at the end of the trip we mentioned this to the guide and he said the had turned the AC down because he and the driver were too cold up in front. (thanks for asking how the rest of us were). We did Coba next. I wish we would have gotten some information about Coba but we got nothing. Not even the fact that the biggest ruins were quite a hike away and we did not have enough time to walk there. Fortunately we asked inside of other people and rented a bike transport. So we did get a little information that way. The stop in Playa Del carmen was a bathroom stop. I think it may have been longer if we did not have a problem with the bus so I cannot really comment on that. I think if I could book this type of tour again I would have wanted one that had more commentary on the history of the ruins. Overall it was not a bad tour. They delivered what they promised so I cannot complain that they did not. I just would choose one with more history next time.

Response from Host, Aug 2022

Hello Linda! Thank you very much for your comments. We will pass the report to the maintenance department to give extra maintenance to our buses. Regarding the air conditioning, we have a lot of people on the bus, and we try to set an average temperature for a good trip for all our travelers. We visit the most important points of the Riviera Maya on this tour, and we try to adjust our schedules to be able to enjoy all the time in each place. Our guide explains everything you ask for. In Coba there are two options and depending on how you want to see the archaeological site is your choice, that's why our guide does not go with the whole group, but he is open to explain you. Playa del Carmen is our last stop, and the fifth avenue is too long to stay there for long time, we give you the option to stay in Playa del Carmen but without transportation back to your hotel.

13-14h trip !!!

M_G, Apr 2021

The most important first - I would not sign for "best tours" in cancun. Please do not consider that if the tour mentions 10 hours and start at 7am that this is correct and you will be back at 6pm or even 5pm. We have been picked up at 8am and been back at around 10pm. When you book the tour consider that the complete day is off. We have missed our table reservation at 8pm due to this and even when complaining neither the tour nor viator could support solving this in a sufficient and satifing way. Coming to the tour, Tulum was nice to see (would have wished having more time there), Coba dissapointing as no one (even during the tour) did not mention that climing the piramid is currently not possible, the cenote was nice (cave cenote - completly underground), the 5th Ave. at Playa del Carmen is very crowded and you arrive there quite late (8pm). Nice restaurant and cafes but have had just enough time to walk once the 5th Ave down and back to the bus. In total, I would more command to rent a car and go to the places on your own. Avoid wasting most of the time in the bus and having just a view hours at the places.

Response from Host, Jan 2022

Hello. Thank you so much for contacting us and notifying us about this situation. Your comments help us to improve our services. In advance, we offer you our sincere apologies on behalf of our entire team. Thank you for reaching us and giving us your feedback, have a nice day.

Tulum

tonya_N, Feb 2021

Alan the tour guide and his staff was amazing ..everything was organized and wonderful ...we definitely will come your again and recommend to family and friends

Response from Host, Jan 2022

Hello! We are commited to give you the best experience and we are glad to know you enjoyed it! We hope we can see you back soon!

Overcrowded and not English speaking friendly

NDome_H, Jan 2021

Be prepared for an incredibly long day (not the 12 hrs as advertised) and absolutely no attempt at social distancing within our 40 person group. We were gone from our resort for 16 hrs. Although the tour guide seemed nice, we gathered only 25% of the information given as he spoke in Spanish almost entirely (even though we paid for a English tour). Luckily, I know just enough Spanish to get by. The Mayan ruins were beautiful, but due to time, we were unable to visit the cenote or the beach in Tulum. There was an unexpected stop for one hour at a Mayan village prior to the cenote; the villagers were welcoming but again, this was a stop that wasn’t advertised. The cenote looked nothing like the pictures advertised. It was more like a cesspool filled with children and grossly overcrowded. We opted to not get in the water and instead enjoyed a drink at the bar. Finally, unbeknownst to us, we went out of the way to Playa del Carmen. Per the itinerary, we were only to stop there if there were hotels on that route during pick up. Needless to say, we had no idea this was happening until we were there; we were told that the bus would park for an hour and you could shop or go to a bar. By this time, it was 8pm, dark and being unable to have a guide willing to go with us and speak English, we opted to stay on the bus. We were the last stop arriving at 10:30pm and missed dinner reservations because of the extended time. Some may like the idea of cramming everything into one day, but this wasn’t our plan. We had no time to enjoy the things we really wanted to see and most concerning, we didn’t have the full experience because our tour guide didn’t explain everything in English as advertised.

Response from Host, Jan 2022

Rushed

Tyson_D, Dec 2020

If you want to feel rushed and spend more time on a bus this is the tour for you, once you get on the bus they’ll perform the old bait and switch on you, and pretty much forced to upgrade for 16 usd per person.

Very nice quick tour get to see alot in short period of time.

Frank_B, Nov 2020

The tour guide was very knowledgeable and caring towards his guest. Did not give 5 because they where late in picking me up.

Response from Host, Dec 2020

Hello Frank, Thank you for your feedback, we apologize for the inconvenience this had cause to you, we work to improve our services. However we are very happy that you have had an amazing day. Kind regards.

Loved it!

april_M, Nov 2020

The tour guides were great. Explained everything thoroughly. Each stop was an experience and beautiful. Well worth the money.

Response from Host, Dec 2020

Hello April, Thank you for leaving a review, your opinion es very important to us. We are very happy that you have had such a good time. We hope to see you soon! Kind regards.

Amazing group Amzing guides

Elizabeth_K, Oct 2020

The experience was very exciting and educational. Also, hot and long. It was not a 20 person tour. We had 45 people. During the 12 hours plus that we were on this tour our guides were exceptional. The history was given in both Spanish and English. Antonio stayed with us so we would not be lost or late. The care given by our wonderful guides made the experience. Thank you!

Sunday excusion!

Ellen_D, Nov 2019

Booked this for a Sunday and understood too late that Sunday is free for residents so very crowded. Tulum has NO shade so be prepared with lots of water and/or umbrella. Coba is very nice - even tho we didn't climb to the top (chicken!). Cenote does not look the pictures here but crystal clear water. We wore out suits and then took a towel to change iinto street clothes afterwards. Could have skipped the hour in Playa del Carmen - just souvenir shopping. Comfortable a/c van with great tour guide (Ricardo) who explained everything to English/Spanish speaking tourists. Jorge was a great driver too. be sure to pay attention to where you are to meet after Tulum for lunch and how to get there. We misunderstood and almost gave our guides a heart attack when we were late getting back for lunch.

Quelle tristesse !!!

Catherine_E, Aug 2022

Dommage ... ! Pas de guide Français alors que demandé... Le brave employé a trouvé à l'arrache sur place un guide qui parlait français (oui mais un mot sur 5)... TULUM est un site magique mais la plage paradisiaque n'en est plus une : vive les SARGASSES !!! Horrible !!! Pour Coba : peu à voir et pas assez de temps si on voulait faire le chemin à pied (2X +/- 2 km A/R) => location vélo obligatoire !!! Cenote -> ok mais site sans particularité.

Response from Host, Aug 2022

Hello dear traveler, we are sorry that you did not enjoy your trip with us, the sargassum’s problem is out of our scope, this seaweed affects the view of some of the Caribbean beaches and that is because of the consequences of climate change. Every year this seaweed arrives to the Caribbean beaches in different seasons, and we can not estimate the days that the sargassum could affect the view of our coasts. The archaeological site of Coba has two options to visit all the ruins of this settlement, by walking and by bicycle, depending on the tastes of each person. You can rent a bicycle or tricycle, as travelers are usually divided into different groups in order to visit the archaeological site our guide tries to be near the main ruin to explain a little history of this place but is your choice how you would like to explore this place. We hope that you can visit us in another season to discover the true Caribbean jewel that is Mexico. See you soon!