Cancun Airport Small-Group Transfer to Cancun Hotels

Cancun, Mexico
Cancun airport transportation

From $8.00

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 15 minutes to 1 hour
  • Mobile ticket
  • Offered in: English


Forget the hassles of public transport and relax on this convenient yet affordable shared shuttle service, with numbers capped at just 10 travelers to minimize wait time. Travel direct from Cancun Airport to Cancun Hotel Zone (and back, if you opt for round-trip). The professional team will greet you holding a sign with your name, whisk you to the vans, and have you leaving the airport within half an hour.
  • Great-value shared transfer service from Cancun Airport to the hotel zone
  • Regular services from morning through to evening ensure a timely arrival
  • Limit of 10 travelers per shuttle slashes wait time compared to larger buses
  • Upgrade to round-trip for peace of mind at both ends of your vacation

What's Included

  • Meet and greet
  • 1 piece of luggage per person
  • Shared transportation is only available between 8 am until 6 pm.
  • On departures the first pick up from hotels is at 8 am and we will pick up other people on the way
  • Free shopping tour to Cancun or Playa del Carmen
  • pick up from the hotel to the airport is only included when you booked a round trip transfer
  • Bottled water
  • The free shopping tour only doesn´t apply to hotels located at Tulum Area

Meeting And Pickup

Meeting point

  • Cancún International Airport
    Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico

    terminal 3 in front of the Bari Air Margarita Ville. terminal 2 and 4 in front of the welcome Bar. look for our staff wearing red shirt and holding a sign with our logo

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

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End points

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What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Stroller accessible
  • Near public transportation
  • Infant seats available
  • Most travelers can participate
  • This tour/activity will have a maximum of 120 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Featured review
Great friendly service. Yamevi was at airport on time and made it easy for us to travel from Cancun Airport to our hotel.


453 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
Reviews by Viator travelers.
Showing 1-10 of 453 reviews
Not a good experience
AdrianThodhori, Apr 2024
The transfer was advertised for $8/ person to Cancun hotels in hotel zone. After booking, the ticket shows that is good only for Moon Palace Hotel. After l contacted the operator l was told that l had to pay $7 more per person es an actra cost for my destination in hotel zone. As the booking was less than 24 hours from the starting time l was not able to camcel it, but accepted it. I contacted Viator 3 times, but they never responded back to me with an explanation as they promised. Over all is just a trap from operator offering a price that they honor for only one hotel, and ask for extra $ to take yoy to other hotels. Viator and people do not need such a scheme.
Horrible experience
Mohamed_M, Apr 2024
After I paid for a round trip I was informed 24 hours later that they wouldn’t honor my transportation from hotel to airport on my departure date unless I pay an additional $11.00 . After I paid the additional $11 I still never heard back from anyone pretty much leaving me stranded in a foreign country. Send multiple messages and email and still never heard back from anyone. Absolutely horrible service, never again will I use this company
Perfect service
Saskia_B, Mar 2024
I could not find the driver at first, but then I texted them and they arranged everything within a few minutes! They even sent me pictures where to go :) thanks!
Great service no worries
Johnny_W, Mar 2024
Very professional and no waiting transportation was on time, highly recommended. Thanks for your service Viator!!
Stay away from this company at lease in Mexico.
Naysa_G, Mar 2024
They wanted me to wait an hour for other people and I ended up paying for a private car . Won’t use them again. The entire thing is a scam. Hopefully they will keep their word and refund me my money.
Great transportation service
Sagar_P, Mar 2024
They were on time for both Arrival & Departure. Great service, would use the service again. No issues at all. Thanks!
Family trip
Rishelle_T, Mar 2024
Great service! Safe and clean. Happy with the trip to our hotel. Would refer or use them again in the future.
KITAE_R, Mar 2024
Very nice , pick up systems easy,jungle boat tour is big discount I like it . What do I say more. Thanks everything. I’m back to service again
Hidden fees
Jamie_C, Mar 2024
We paid in advance, but then were told we had to pay more for the trip back because no one was going that way and it would be considered ‘private.’ We were also asked for more money on the way to the hotel, but we said no. Because of not wanting a ‘private’ trip, we waited at airport for almost an hour to see if anyone else wanted a ride.
Easy, affordable, hassle free alternative to taxis
Desi_S, Feb 2024
I would book this shuttle service again. The tour operator was easy to communicate with. Very friendly driver as well. We arrived at Cancun airport and it was busy. We didn’t even have to spend any time looking for them as one of their crew was already there coming to find us.
Jane_H, Feb 2024
We ordered and paid for a private shuttle and they said they would send a shared shuttle in over an hour. I argued to no avail. We left and I will challenge the charge on our credit card. Horrendous experience.
Overall good service
Thomas_G, Feb 2024
Great driver. Very cordial. Meeting up at Cancun airport (Terminal 3) was easy. After meeting the rep. the wait was about 25 minutes. Price was reasonable for the service.
Cancun Shuttle Airport Trans was Great!
David_H, Feb 2024
Took great care of us. Our Driver Mr. Garcia was excellent. Very polite and accommodating. We had a personal driver pick us up instead of a multi-stop van. All good!!
Great Service!
John_S, Feb 2024
They were there on time and as advertised. Super happy that it was stress free! They communicated well and ensured that we knew where to be and at what time.
Don’t bother
Michael_G, Jan 2024
After booking round trip, I arrived on time and you tried to sell me a quicker private trip. Then you said 20 minutes. Then at 35 I said I would just get a cab. Then I was informed that the service would not return me to the airport because 7 am was too early for the service. Feels more like another bait and switch tactic
Great transportation option for the price!
Priscilla_W, Dec 2023
One of the airport staff helped us locate our Yamevi travel rep. After we found her, we had to wait about 20 minutes for another group. It was easy and just what I expected. The airport rep and driver were very lovely and nice.
Very good service; Timely and reliable experience.
Jada_F, Dec 2023
No issues whatsoever; they were very proactive in reaching out to me on when I would arrive and when I needed to leave. The were on time for both pick and drop off. The other reviews did make me nervous at first but I bought it because the price was the most reasonable. I would highly recommend this company. *Also, I had a delay in my flight by about 30-45 minutes and they still arrived right within 10 minutes of me notifying them I had just landed.
Just bad really bad.
Vlad_M, Dec 2023
They called me but I didn’t have Mexican sim card so I couldn’t get calls, and they left…. The place to “meet” is crowded with hundreds of people. I tried to call them with the help of locals - they hung up on them hearing that I didn’t pick up the phone….. The worst experience.
Cancun shuttle
Heather_H, Nov 2023
Wonderful experience. My flight was late and they were still there waiting for me. The vehicle was clean and the driver drove very safely. I will be using then again!
ERIN_L, Nov 2023
Driver wasn’t there when we arrived and this lady got an attitude with us and roller her eyes consistently while telling us 20 minutes. they advertised that they would be tier with a sign with my name upon arrival and was not there causing us to check in later than our reservation. We ended up having to just pay another company to take us.

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