Cancun

Chichen Itza Deluxe Valladolid and 2 Cenotes

Cancun, Mexico

Chichen Itza Day Tour with Cenote Lunch and Valladolid from Cancun

12 hours
Pickup offered
Mobile ticket
Offered in: English

Overview

Enhance your experience of Chichen Itza by combining the archaeological site with a cenote and the colonial town of Valladolid on a full-day tour. Departing from Cancun, you’ll travel by air-conditioned coach to Chichen Itza, one of the New7Wonders of the World, for a guided tour. Cool down during a cenote swim and take a whistle-stop tour of Valladolid, a pretty colonial town. A buffet lunch, two drinks, and hotel pickup and drop-off are included.

Skip-the-line tour of Chichen Itza from Cancun
Buffet lunch and all entrance fees included
Tour the pretty colonial town of Valladolid
Hassle-free round-trip transport from Cancun hotels included

What's Included

Professional guide
Air-conditioned vehicle
Breakfast
Lunch
Bottled water

Additional activities in Valladolid, Chichen Adventure or in Chichen Itza.
Use of lockers, life jackets, or towels at the cenote
Alcoholic Beverages

Meeting and Pickup

Pickup points

Select a pickup point

Start time

07:30 AM

Pickup details

Your pick-up schedule is sent by email after booking. Pick-ups start at 7:00 am, depending on the location of your hotel or meeting place.

What To Expect

Chichen Itza

3 hours • Admission Ticket Included

Valladolid - Merida

20 minutes • Admission Ticket Free

Cenote Ik kil

1 hour • Admission Ticket Included

Cenote Hubiku

30 minutes • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Children must be accompanied by an adult
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
Infants must sit on laps

Not recommended for travelers with back problems
No heart problems or other serious medical conditions
Most travelers can participate
This tour/activity will have a maximum of 50 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Featured review

Everson_A

The Guide was Very good (Carlos). The food as well. The only stuff i did not like was 3 hours on the bus. You spend more time travelling then knowing the places.

Reviews

4.0

82 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 82 reviews

Fantástico culture.

Everson_A, Nov 2022

The Guide was Very good (Carlos). The food as well. The only stuff i did not like was 3 hours on the bus. You spend more time travelling then knowing the places.

Response from Host, Dec 2022

Thank you for your comments We are going to the fix timing

Didn't get what we paid for

Shiangling_C, Sep 2022

My family and I booked this tour for our summer trip and was extremely disappointed. We felt lied to and scammed by the description and completely dismissed by the tour guide throughout the trip. We hope to warn others so they don't make the same mistake we did. First, starting with the hotel pick up. We were asked to meet at Coco Bongo which was 3 blocks away from where we started. After that we were then led an additional 5 blocks to get to the actual bus, so don't except to be picked up in front of our near your hotel at all. Second, we had a massive issue with not being given things that were included in the package when we bought it. For example, there was no breakfast, no water, and no umbrellas offered. The tour guide refused to sell us water unless we bought their $20 drinks and water package per person but none of my family drink, so we ended up buying water for $8 at Chichen Itza. When we relayed this to the travel agency, they said we had only purchased the Basic package but 1) our booking confirmation sent to us had listed these benefits and 2) nowhere did it distinguish the difference between Basic and other packages which made us feel we were being lied to and scammed. Third, we specifically requested an English tour guide when given the option to because none of us speak Spanish. We obviously would've been okay with English translations accompanying Spanish explanations. However, the tour guide spoke almost exclusively in Spanish and scattered random English phrases throughout. This made it extremely difficult to follow because we were picking up words interspersed throughout really fast paced Spanish. We asked the tour guide if he could try to speak a few sentences of Spanish and a few of English to make it easier to follow but he said he could not. As a result, we were left completely confused and in the dark not knowing what was going on, when to meet, etc for the rest of the tour. We ended up having to hire an English tour guide at Chichen Itza for $60. By the end of the tour, it felt like the tour guide had completely given up on providing English translations. Fourth, they changed the order of the tour listed on the website in order to take us shopping first at a location with insane mark ups (~90%) because they knew we could get cheaper prices at Chichen Itza. It's fine to take tourists shopping, but to keep us there for 40 minutes and to alter the described tour timeline for this express purpose was unacceptable to me. Fifth, the cenote we were taken to was NOT Ik Kil or even Suytun and was instead one that was next to the shopping center (Xcajum). This is blatant false advertising and we were extremely frustrated and disappointed especially my son whose only request was that we go swimming in Ik Kil. Even though the cenote was next to the shopping center, we couldn't go swimming because the tour guide disappeared for 40 minutes and we needed him to give us wrist bands. We ended up having less than 90 minutes for both swimming and lunch. All in all, we're usually really lenient and understanding but felt this travel agency and tour took advantage of us, lied to us, and would really advise against anyone else booking with them.

Response from Host, Oct 2022

Sorry for the miss understanding we will fix it

Beautiful sites, horrible logistics and planning

Adela_U, Apr 2022

First off I will say the tour guides did a solid job. The sites were also beautiful. That’s where any positivity ends. Logistically this was an absolute nightmare. If you are getting picked up from Cancun or anywhere more north, be ready for a 16-18 hour day. This was NOT advertised, as the trip indicates a start time of 7:30am (not true for most departures). Most pissed about this. If we knew what we were truly getting into, there’s not a chance we would have booked this. In the morning, we got picked up by a van that dropped us off on the side of the road in Cancun and we were told to just wait for the tour bus. Immediately we were confused and put off. The bus we got on then proceeded to make 4 stops along the way to chichen itza, which turned this leg into a 5 hour journey (not kidding). On the way home, aside from the fact that the bus makes the same 4 stops, we waited for a half hour for several vans to pick people up in the Tulum area on the side of the road. And no explanation given. It's almost as if they were coordinating the logistics on the fly. Be ready to spend 75% of your time on a bus, and it honestly overshadows how cool the chichen itza and cenotes are.

Response from Host, Apr 2022

Hello We offer you an apology for the time spent on the bus thanks to your comment we can change it and give better service Greetings

Trip

Mai_M, Mar 2022

My friends and I had such a great time! It’s an all day activity, be sure not to plan anything else if you go on this trip! We love how we went to two different cenotes & got to know more of the culture. We loved it!

Response from Host, Mar 2022

Hello Thanks for your comment We hope to see you again and live another experience together Greetings

Wrong order of activities geared to Spanish

Claire_B, Mar 2022

We appreciate the length of the excursion but waiting in a coffee shop for 45 mins after the 1st leg of the journey was poor. Once invited on the bus it looked like there were no seats for us. After a long discussion in Spanish with others it was sorted but no explanation was given to us. Everyone was looking at us like we shouldn't be on the bus. We were then on the move. I feel there was about 20% English speaking vs Spanish and this reflected in the amount spoken in English. Very little and we didn't get all the information needed. For example they didn't tell us it was MANDATORY to wear life jackets at the cenote. We walked down to the cenote I jumped in and the lifeguards started whistling asking me to get out. Everyone looking at me. This should have been made clear. Going to chichen itza last we felt was poor. This stop should be first. At the end the most English translation we got was about tipping. Very poor to pushing in my personal opinion when the tour guides spoke more in Spanish. I felt obliged to give a tip but wish this could have been given directly to the driver only.

Response from Host, Mar 2022

Thanks for your comment It will help us a lot to improve our service. Greetings

Great

Lucia_V, Jul 2021

Mr. Alan and Mr.Juan Jose made our trip feel very safe thank you so much I definitely recommend this tour very nice and polite people .

Response from Host, Jul 2021

Thank you very much for your comment, We hope to see you again and you recommend us to your friends Greetings

Great place, great experience

Sonali_K, Jul 2021

Great guides and driver. Did everything to make it suit everyone. Helped me explicitly with my unique food needs

Response from Host, Jul 2021

Thank you very much for your comment, We hope to see you again and you recommend us to your friends Greetings

Experience packed and a must do

McKenzie_P, Jan 2021

Our guides were very knowledgeable and flexible. We did pay for all inclusive drinks and refills came a bit slowly. The cenote was beautiful with very little traffic. The food was good. Our guide at the ruins was sort of slow so we only had 40 min to walk around on our own. We could’ve easily used the full hour we were expecting. We were then left with 15 min in valladolid which was not enough time at all. We loved our experience, we just wish it could’ve lasted a bit longer.

Right tour, wrong company

Tracy_B, Jan 2021

The cenote and Mayan ruins were magical, but the tour company was horrible. They kept us out for 14 hours, we did not sign up for that.

Great experience and a couple tips

Daniel_H, Jan 2021

The experience was great. Very interesting and so much to see - I personally could have used more than a few hours at chichen itza but it was plenty of time to see the main attractions and get the tour. Some tours are 2 or less hours at chichen itza - I would recommend against these. The swim in the cenote was wonderful. This swim was the first stop so plan fast dry clothes or bring towel/change. They will try to upsell you on the bus to include drinks, towels, locker for $18 per person. We were glad we did not pay the additional. It was expensive for our group of 10 and the free drinks were not that expensive anyway (contrary to what they tell you) however we did have to buy a couple towels since there were none to rent. Only complaint is that the order of stops on the viator site did not match what occurred. I really liked the idea of getting to Chichen first but this brought us there close to last. In the end it turned out fine so I am not upset. The order was lunch/cenote then chichen itza then Vollidad plus some bathroom stops in between. I also chose this tour since it went to the Xejum cenote. I did not regret this. It was a beautiful as any and very few people there. All the other tours go to Samaal or Ik Kil. Ik Kil is currently closed for some reason so they all go to Samaal now. I can see how a crowded Cenote would take away the fun of the experience since there is not a ton of space

Response from Host, Jan 2021

Hello Daniel We greatly appreciate your comments and we will take them into account to improve the tour It is definitely better to get to Chichen Itza first and then the rest I hope we can see each other again Cheers

Great full day adventure

Jessica_O, Apr 2019

I enjoyed the full day adventure. We got the plus tour which I was glad because it provided us with breakfast. The tour guides were very knowledgeable. I think the time at Chichen could be shortened so that we have more time at the Cenote. (We only had 45 min at the Cenote) it went incredibly fast since we still had to change and 'shower' before going in the water. The last stop was also very rushed - it was 20 minutes, which I think it should be at least 30min. But overall enjoyed it. The only down was the waiter had drinks for us in the cooler- and he carried stuff that wasn't included like bottled iced tea so it was annoying when he lays out the ice chest for us to grab from and then having to put back our teas because it 'wasnt' included in the plus tour. Last thing- the bus was tight. If the people in front decide to recline their seats, good luck to your legs. The experience was worth it in the end, glad I took on this full day excursion.

It was really good

Resort20436113516, Apr 2019

I was skeptical about going to Chichen Itza due to all the complaints about shady merchants and tour guides trying to scam us but that wasn't true. The whole excursion was around 14 hours long from the time of my pickup from my hotel to drop off. It was very fast paced but we thoroughly enjoyed it. For the first 3-4 hours, you are picked up by a van to be dropped off at another site to be picked up by a megabus to head towards Chichen Itza. This was a long process but it's necessary to get you your tickets. Our first stop was a market near Chichen Itza where we were to be seen by a Shaman, have around 40 minutes to "buy stuff" then a roughly 45 minute lunch. The workers here did not get all up in our faces like some people said and the lunch was very good. There were dancers going around. The second stop was Chichen Itza, federal tax, and state tax tickets were provided so we had to pay nothing out of pocket. While the sites were beautiful, the whole experience could have been better. The explanation of Chichen Itza was too long and the time spent here is way too long (3 hours). We have been through the entirety of Chichen Itza and we sat four nearly half of it near their drinks store. Nearly every merchant asked us to go buy their stuff, prepared to say "no gracias" 80 times. Next stop was Saamal Cenote. This was the highlight of the trip. The process was smooth but the experience was fleeting. The whole stop lasted roughly 40 minutes and we only spent around 10 minutes in the cenote. The rest of the time were spent getting changed in and out of swim wear. I wish we did one hour less at Chichen Itza, and one hour more at this cenote. The last stop was valladolid. This was a nice 15 minute walk around the park where we got to buy food from street vendors. Now it's nearing sunset and you will be getting back on the bus for another 2 hour ride back to Cancun.

Chichen itza was great

Joseph_R, Jan 2019

The Guided tour we took from Translamex tours was great. Not only did we get to see the famous Mayan temples of Chichen Itza, we also were able to see the beautiful Yucatan country side and its people. Our tour guide, Roberto, was very knowledgeable and considerate in his delivery of information. The bus was clean and comfortable, and the places we visited felt safe. Other than the length of the tour, I would recommend it to anyone who wants to explore Mayan culture a little deeper than just visiting Chichen Itza.

dont book your tour with them

Farah_F, Dec 2018

We had booked a tour and the dtriver came 30 minutes before pick up time and didn't bother to wait for us or call us to let us know he was there. we were at hotel lobby waiting for 50 minutes and tried top call all the numbers on our invoice and no answer. finally one of the doorman's at hotel told us that a guy came at 7am and gave him a paper and left. our scheduled pick up time was 7:30 and we were in the lobby at 7:20. we lost our chance to go to chichen itza since we were leaving Cancun the next day. we are very disappointed with this company.I filled a claim with my creditcard since we paid $ 550 US dollars.

Worth the time!

Adriana_B, Dec 2018

Expect a full day trip, but well worth it. Our tour guide, Jesus Cuevas, was easy to understand, knowledgeable, and had a great sense of humor; very accommodating. Bus was as comfortable as it could be.We chose the basic package. The stop in Valladolid wasn't nearly enough time to look around, but we were on a schedule. Everything else was great. The lunch buffet had great options. Tacos were delicious!

Wonderful Day Trip

Susana_M, Aug 2018

Even though it rained, it was an awesome experience! The tour guides were excellent and very knowledgeable. The only thing I didn’t like about the tour was that the main tour guy kept talking about tips. I know what I need to do and I don’t like to be reminded. Valladolid was only 15 minutes. I wanted to see more of Valladolid. It was a very rushed visit. Main tour guide pushes the gift shop near Chi Chen Itza and it is expensive. The Selva Maya Cenote is breathtaking! Julio kept the refreshments coming! He was awesome on the trip.

A few highlights and tips and...

Terresha A, Jun 2018

A few highlights and tips and issues. The stop at Valladolid is 15 minutes. That is enough time to walk in the church and come back out. So walk fast! The bus ride was freezing cold. My husband and I and the two guys sitting by us were freezing.The cenote was awesome and beautiful. You must pay 1.00 to get life jackets which are mandatory. The changing facilities and bathrooms were very clean. Watch out because they are going to try to sell you everything on this tour. The lunch was really good but I was charged for my drinks. Dont know why! Be careful about buying too much at the lunch site. We spent all our money there and didn't have any money left to buy things at Chichen itza. We were told we would be at Chichen itza for 1 hour and 45 minutes. The first part was a guided educational part and the second part was supposed to be where we could walk around independently. I dont know if we got there late but 15 minutes into us being able to walk around independently they were Closing the park!! All in all very educational, very cool, but bring some money!

This is a third party retailer and...

Robert_C, Feb 2018

This is a third party retailer and GO MEXICO is the one who actually operates the tour. We only had two hours at the site, one hour with a guide and one on our own, which is really not enough time. On the way we stopped at an area that had one big shop that offered all kinds of items to buy and was also our bathroom stop. All prices are fixed so no haggling. My advice, wait until you get to Chichen Itza as you will find all the same things there with so many individual vendors on site that will negotiate...MUCH CHEAPER! One of my biggest issues was that even though I booked the English tour, our tour bus was bilingual. The tour guide would go back an forth from Spanish to English and I felt I lost so much information about the history of Chichen Itza. The site was so amazing and I was so disappointed at the lack of information we received, but at least when we arrived we were broken up into an English group and a Spanish group.

I'll make it short and simple...

angela_a, Jan 2018

I'll make it short and simple. The experience was nice, this was our first time seeing a pyramid in person. However, the whole ride there was horrible! way too long and so many stops. The buffet lunch was disgusting, thank god we ended up eating at the restaurant outside the pyramids delicious food and inexpensive This is a 15-16 hours excursion!! so BEWARE I would suggest next time rent your own car and drive there this was you are not stuck in the middle of nowhere.

The best tour we had on our Cancun...

Josefa R, Nov 2017

The best tour we had on our Cancun trip. The guide was informative and quite funny. The tour bus was modern and comfortable. Chichen Itza was wonderful and the Cenote was beautiful! Last but not least, Open bar means limitless ! so don't hesitate on paying a few extra bucks! :