Cancun

Transfers in Private MiniVan wi fi on board

Cancun, Mexico
STP Caribe Private Services

From $61.00

per group (up to 6)

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 30 minutes to 1 hour 30 minutes
  • Pickup offered
  • Mobile ticket

Overview

Save time and hassle and enjoy a relaxed start to your Riviera Maya vacation. By pre-booking your Cancun private airport transfer, you will be able to avoid long queues for overcrowded taxis and buses. You can also use the free Wi-Fi connection on board. Simply choose the time you want to be picked up and your driver will be waiting for you.
  • Private transfer service from Cancun airport to your hotel
  • Save time and hassle: avoid long lines for airport taxis
  • Your pickup is timed to meet the arrival of your flight to Cancun
  • Free Wi-Fi on board - perfect for letting your friends know you've arrived

What's Included

  • Private transportation
  • WiFi on board
  • Air-conditioned vehicle
  • Bottled water
  • Facial Towels
  • ONE WAY TICKET
  • Does not include ferry ticket or taxi service for services to Holbox
  • Stops along the way

Meeting And Pickup

Pickup point

  • Cancun Airport
    Cancun Mexico

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.
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Drop-off points

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Pickup details

TRANSPORTATION INSTRUCTIONS AND CONTACT INFORMATION ONCE YOU ARRIVE AT THE CANCUN AIRPORT When arriving at Cancun International Airport please follow these directions to find the driver that will transport you to your destination: Please show on your phone with the Company Representative & driver this confirmation Voucher on your arrival. the voucher confirmation will have all the information needed. • Once you land in Cancun Airport you must clear immigration and customs first. We will be monitoring your flight and its output terminal until you come out... After you clear immigration, Luggage claim and customs, you will see timeshare and transportation vendors along the hall, they will try to offer free tours and assistance with your transfers PLEASE IGNORE THEM (do not talk to them and keep walking) Look for tour team after you exit the main sliding door, we will be waiting there for you to come out into the waiting area with all the other transfer companies. • The Representative of the company will meet and greet you holding a tablet with your name written on it. who is wearing a long Green shirt. **If your reservation is with the White VAN the driver is wearing a long Green shirt **If your reservation is in our Black Car Luxury Services the driver is wearing a long Black shirt Please go straight through the exit doors (MARKED GROUND TRANSPORTATION & TAXIS) If any representatives from other agencies or hotels try to stop you THERE IS LOTS OF SCAMMER Please do not stop, and help us to get to our representative (we will be here waiting so please do not believe people saying our team left and will reimburse you, that they are on a call with us, or that we are not there) MEETING POINT AT THE AIRPORT: · If your flight Lands at the Terminal Number-2 International Airline, Once you are outside the building turn right and look for the “Grab and Go Restaurant” the representative from the company will be waiting for you in front with a Tablet with your name on it. · If your Airline is “Volaris, Viva Aerobus or Magniccharter” After you pass immigration go straight until you find the first automatic gate (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) and turn right, Once you are outside the building the representative from the company will be located in front the “Welcome Bar Kiosk” will be waiting for you in front with a Tablet with your name on it. · If your flight Lands at the Terminal Number-3 Once you pass Immigration (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) Once you are outside the building go straight and the representative from the company will be waiting for you in the corner of “MargaritaVille Bar” with a Tablet written your name on it. · If your flight Lands at the Terminal Number-4 After you pass immigration go straight until you find the first automatic gate and turn to left to the exit doors (LOOK FOR THE TRANSPORTATION SERVICES & TAXIS SIGN) “Not in the Family and Friends Area Please do not confuse.” The representative from the company will be located in front of the Platform “C” waiting for you with a Tablet written your name on it. Our drivers and company representatives are uniform with Apple Green shirt and black pants. Every one of our representatives and drivers has an Authorized Airport Identification Card as well. If it takes you more one hour to leave the terminal after landing because your airline, lost your luggage or for any other reason, if you do not see our driver when you exit the airport, please contact.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Infant seats available
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Featured review
James_L
Osbaldo was great! Our flight arrival time was delayed multiple times, but Osbaldo was very reassuring that our very late, 10 hours later!, arrival would not prevent him from picking us up. He made sure to communicate so we knew he was waiting for us and where to meet on exiting airport. American Airlines was disappointing, but not STP Caribe and Osbaldo. Safely transported to our resort in comfortable and safe Suburban.

Reviews

5.0
221 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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0
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Reviews by Viator travelers.
Showing 1-10 of 221 reviews
Great experience! Would use again!
Josh_K, Apr 2024
Raul was awesome. Gave us waters and sanitizers as well as fresh towels. Great experience and he was able to contact us via What's App as our cell phones were in airplane mode due to travelling internationally
Good driver
April_C, Mar 2024
Communication was great between driver and us. When we arrived we had to wait a while for our bags but he was understanding. We had a long ride from Cancun to Tulum which was almost 2 hours but it was comfortable and clean.
Excellent Transfer Experience!
William_A, Mar 2024
Incredible way to get from the airport to our hotel. Our drivers - we reserved two vans - were right on time and waiting with water and cool towels. Quick trip, very friendly, and easy transfers from the airport. I'd recommend them anytime. Only recommendation - don't expect to see a sign with your name on it, but look for a person in a bright green t-shirt near Margaritaville.
Excellent
Subrata_M, Mar 2024
Great service by our driver, Mauricio! He was prompt and on time. Also he offered us cold drinks. Excellent!
Good service
Andrea_R, Mar 2024
Professional, Punctual, and safe. The driver was very friendly and helped us with our luggage. The van was clean and comfortable.
Great service and experience!
Nicole_C, Mar 2024
Refreshments and cool temp in shuttle. Our driver was attentive, friendly and helpful. We will use them on our return.
Response from Host, Mar 2024
Hola Nicole: Hope to see you on your way back to the airport. Thank you for your time in write this review. It is a pleasure to serve you Lorena
Dependable, courteous, professional
James_L, Mar 2024
Osbaldo was great! Our flight arrival time was delayed multiple times, but Osbaldo was very reassuring that our very late, 10 hours later!, arrival would not prevent him from picking us up. He made sure to communicate so we knew he was waiting for us and where to meet on exiting airport. American Airlines was disappointing, but not STP Caribe and Osbaldo. Safely transported to our resort in comfortable and safe Suburban.
Safe and enjoyable ride
Sandra_T, Mar 2024
Excellent service, they made sure to get in touch due to a delay getting our luggage from the baggage claim. Luis and Carlos made sure we had a safe and enjoyable commute to our hotel from the Cancun airport
Could be great
Erika_H, Mar 2024
There was a problem the car, I was notified. I found out because I called the operator. We identified a representative at the airport (there for another pick up)- he was phenomenal . He called the company, got an update and checked on us periodically to make sure we were ok. We had ordered a basket which was not available due to their mechanical problem (and not communicate to the driver). We got reimbursed after a few days. The driver was amazing- personable, professional and very pleasant. Communication about the delay should have been handled better. If I did not call, we would have been left there:
Perfect
Ron_V, Mar 2024
Oscar was was very professional, courteous, and helpful….our flight was late and he waited .will use them again ! ……..
Last minute booking but...
Yara_R, Feb 2024
Last minute booking but handled great and they were ready to pick us up and sent us a text about where they were located
Trusted, comfortable Transportation
Thad_A, Jan 2024
Very easy and well organized. Our driver was personable and professional. Would definitely recommend!
Prompt, professional, a five-star transfer experience!!!
Terry_B, Dec 2023
We’ve flown to Cancun several times, most of the time we use the resort’s shuttle. We would have to wait, last year waiting close to an hour and a half. This time with Viator, we were greeting by with a text as soon as I turned on my phone when we landed, and immediately upon exiting the airport, our ride was already waiting for us. The drivers are very nice and accommodating. I would highly recommend this transfer service.
Scammers who would ask for money money
Stanislav_B, Sep 2023
Scammers who would try to take more money from you when u get to Airport. They demanded more money claiming I haven’t I haven’t paid enough. Ended up with no service and looking to hire another company in foreign country. Worst experience I have ever had.
Great experience
CharlesEdouard_J, Mar 2023
As soon as I was able to connect throught the wifi at the airport, I received a whatsapp message telling exactly where to meet them. Van was clean, wifi and non-alcoholic drinks where offered. Nothing negative to say
Response from Host, Mar 2023
Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride with us on the Mexican Caribbean It´s a pleasure to serve you
Cancun airport transport
eric_d, Mar 2023
The service was fabulous. They found us lat the airport, guided us to our vehicle and had a wonderful ride in a very clean and nice SUV offering us drinks and comfort. THANKS!
Response from Host, Mar 2023
Hola Eric! Thank you so much for taking the time to write about your service on board with STP Caribe. We hope to see you again soon to ride with us on the Mexican Caribbean It´s a pleasure to serve you
Luxury Service Perfect!
Dayna_R, Jan 2023
After a long day of traveling it is as so nice to be picked up in a luxury vehicle, served a cold bottled beer and ride to the resort in peace and quiet. Perfect!!! Thanks so much. And even better they check on you via text to see where you’re at when the plane arrives, they let you know where to locate them, what they are wearing, very safe. Loved it.
Response from Host, Mar 2024
Hola Gerald: It was great to have the opportunity to serve you. See you on board soon It is a pleasure to serve you Lorena
Fancy transportation
Morgan_L, Dec 2022
Love the fact we got picked up from the airport and saw our names on a sign with a lady who then walked us to our van and helped us get settled in our van. The guy did a great job putting our luggage in the trunk of the van and giving us hand sanitizer, plus driving as well. The ride was smooth the whole way. They did a really great job!!!
Response from Host, Dec 2022
Hola Morgan: We love to pamper our guests and make them feel welcome to Mexico. Customer service is our number one priority and our guest deserve the best service. Hasta pronto. It is a pleasure to serve. Lorena
We appreciate the...
jakie_k, Oct 2022
We appreciate the professionalism , perfect communication, hospitality and generally the service. We booked them last minute and they accommodated us. I would recommend
Response from Host, Nov 2022
Hola Jakie! Thank you very much for leaving this kind review of our services It´s a pleasure to serve you Nicolle
Excellent
Lisa_V, Aug 2022
Wonderful customer service. Very polite. Greeted me and husband with cold face cloth and water, warm smile
Response from Host, Aug 2022
Hola Lisa! Thank you so much for taking your time to write about your service on board with STP Caribe. We hope to see you soon again on board our SPrivate minivan line to ride comfortable. It´s a pleasure to serve you

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