Costa Maya

Ancient Chacchoben Mayan Ruins & Mayan Experience from Costa Maya

Badge of ExcellenceCosta Maya, Mexico
Ancient Chacchoben Mayan Ruins Traditional Mayan Family Visit from Costa Maya
  • 5 hours 30 minutes
  • Mobile ticket
  • Offered in: English

Overview

Combine a tour of the ancient Mayan ruins of Chacchoben with a visit with a Mayan family on this guided tour from Costa Maya. Travel from the cruise port by air-conditioned vehicle to Chacchoben Mayan Ruins for a guided tour. Afterwards, pay a visit to a Mayan family in Chacchoben Village. Learn about traditional medicines and how to make a traditional tortilla, then sample traditional dishes from recipes passed down through the generations.
  • Tour Cacchoben Mayan Ruins and visit a Mayan Family
  • Includes guided tours, lunch and bottled water
  • Travel in a comfortable air-conditioned vehicle
  • Round-trip transfers from just outside the Costa Maya cruise port

What's Included

  • Certified Guided Tour at Chaccoben Mayan Ruins
  • Air-conditioned vehicle
  • Bottled water
  • Visit to a Mayan Village with a Mayan Family host
  • Lunch
  • $5.00 USD fee for the use of cameras at the Mayan City. This fee is paid directly at the site.
  • Souvenirs
  • Gratuities
  • The use of tripods and drones are prohibited at Chacchoben Mayan City

Meeting and Pickup

Meeting point

  • Av. P.º del Puerto 1180, 77976 Mahahual, Q.R., Mexico

    Your tour will depart one hour after your cruise docks, starting from the conveniently located Plaza Las Fuentes, just outside the Port. Please consider the total time to walk from your cruise to the excursion office is about 15 minutes.

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

  • 1/9/2020 - 2/20/2025

    Monday - Sunday : 07:00 AM - 06:00 PM

End point

This activity ends back at the meeting point.

What To Expect

Zona Arqueologica De Chaachoben

1 hour 30 minutesAdmission Ticket Included

Chacchoben

2 hours Admission Ticket Free

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.
  • Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.
  • Cruise guests coming from Adventure of the Seas. Make the most of your limited time in port by booking our Ancient Mayan City of Chacchoben Tour
  • No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all
  • You will be back to the port before boarding time, guaranteed!
  • This tour/activity will have a maximum of 120 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

5.0
46 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 46 reviews
Satisfied but ...
Miriam_P, Apr 2024
Our excellent, knowledgeable guide (with a masters degree in archeology), Erick, provided historical information about the Mayan ruins and environs we saw in addition to visuals (images) from his album. His competent driver and assistant Fernando carried extra waters for us, which we needed 🌞☀️🔥. Thank goodness the walk was 90% shady (👏🏽👏🏽👏🏽) and the path we'll laid out. Sadly due to time constraints due to our ship's arrival time, the tour company dropped the village visit and authentic Mayan meal, which we were looking forward to just as much as the ruins. If this is a regular occurrence, I recommend adjusting the offer and prices. We immediately requested a partial refund in writing from both tour operator and Viator. Waiting for their response now.
Cultural adventure
Barbara_G, Apr 2024
The meal at the Mayan village. Secondly the information about the Mayan culture while visiting the ruins.
Very detailed history of ruins and the Mayan people, lacking on the food tutorial portion.
Danielle_D, Mar 2024
We enjoyed the ruin tour with Edder, he was very knowledgeable and gave us a ton of detail on the ruins and Mayan people. We were very pleased with how thorough he was! Unfortunately we weren’t able to learn much about the traditional foods or make the tortillas, which were a decent part of why we booked this tour. We did this excursion with three kids (ages 10-6) and while they thought the ruins were neat, they didn’t really care for the history of it, so we wish we could’ve spent more time on the food tutorial portion. The food prepared for us was delicious, and so were the grounds of the family in the Mayan village.
Great Mayan experience
Mark_T, Mar 2024
Make sure you do this tour. The village experience was second to none with excellent food. there was some waiting to get our bus, but they were well organized.
Well organized, very interesting Costa Maya tour
John_F, Mar 2024
Before the tour even began, I sent questions to the tour operator to which they responded very quickly and provide all the information I needed. Our guide, Lorenzo, was excellent and delivered interesting information and guidance throughout the entire day. There were a total of 14 or 15 people in our group so it was small enough to get personal attention from our guide. He made the Mayan ruins experience very interesting. On to the private local family for our meal. We learned how to make small tortillas and had a very delicious meal provided by the family. It was a very well organized tour and one I would recommend to anyone visiting the Costa Maya area.
Response from Host, Mar 2024
Dear John_F, Thank you so much for choosing us during your cruise vacation onboard the Norwegian Cruise Lines NCL Breakaway! We're thrilled to hear that you had a fantastic time exploring the Ancient Chacchoben Mayan Ruins & Mayan Experience with us at Costa Maya. We're delighted that you found the tour well-organized and enjoyed the personal attention from our guide, Lorenzo. It's wonderful to hear that you found the Mayan ruins experience interesting and that you had a great time learning to make tortillas with the local family. We appreciate your recommendation and would love to hear more about your experience. Feel free to share your stories and tag us on Instagram and Facebook at @CostaMayaShoreExcursions! Looking forward to welcoming you back for another adventure soon! Warm regards, The Costa Maya Shore Excursons Team
Fun experience!
Carol_H, Feb 2024
Edder was a great guide, we really enjoyed him. The Ruins were really cool to see. The family garden where we had lunch was really nice and peaceful, the family was really nice and the food was REALLY good! It was fun to learn about their culture and their lifestyle.
Response from Host, Feb 2024
Dear Carol_H, Thank you so much for sharing your wonderful experience with us! :) We're thrilled to hear that you had a fun and enjoyable time exploring the Ancient Chacchoben Mayan Ruins and Mayan Experience with Edder as your guide. It's fantastic to know that you found the ruins fascinating and that you loved the peaceful ambiance of the family garden where you had lunch. We're delighted that you enjoyed learning about the Mayan culture and lifestyle. Thank you for choosing our tour and company to spend your day in the beautiful Mexican Caribbean. Don't forget to tag your stories on Instagram and Facebook at @CostaMayaShoreExcursions! And a big thank you for selecting us during your cruise vacation onboard the Royal Caribbean Cruise Lines "Icon of the Seas." Warm regards, The Costa Maya Shore Excursions Team
Ruins and Tamales
Sara_N, Feb 2024
Joel did an outstanding job of explaining a culture believed to be annihilated. My party throughly enjoyed the lunch with the ladies of Mahahual! Fernando is a sweetheart version of speedy Gonzalez and got us where we needed to go! Highly recommend
Response from Host, Feb 2024
Dear Sara_N, Thank you so much for choosing our Ancient Chacchoben Mayan Ruins & Mayan Experience tour during your cruise vacation onboard the Royal Caribbean Cruise Lines "Icon of the Seas." We're thrilled to hear that Joel did an outstanding job explaining the Mayan culture and that you thoroughly enjoyed the lunch with the ladies of Mahahual. Fernando sounds like a gem, and we're glad he got you where you needed to go! We truly appreciate your recommendation and hope you had a fantastic time exploring the beautiful Mexican Caribbean. Don't forget to tag your stories on Instagram and Facebook at @CostaMayaShoreExcursions to share your wonderful experience with others! Thank you for being a part of our Costa Maya adventure, and we look forward to welcoming you again in the future! Best regards, The Costa Maya Shore Excursions Team
Do it!
Leanne_W, Jan 2024
Great tour! Very interesting. Our tour guide David was very informative. An extra special part of this tour was when we went to David’s village and made tortillas and ate a wonderful, traditional meal. Would highly recommend taking this tour!!!
Response from Host, Feb 2024
Dear Leanne, Thank you so much for choosing our Ancient Chacchoben Mayan Ruins & Mayan Experience during your Royal Caribbean Cruise vacation on the "Mariner of the Seas." We're thrilled to hear that you had a wonderful time with Allen and Lorenzo as your tour guides. It's fantastic to know that you enjoyed the beautiful afternoon at the lagoon. We truly appreciate your 5-star review and hope you'll share your experience on Instagram and Facebook by tagging us at @CostaMayaShoreExcursions. We look forward to welcoming you back for more adventures in the Mexican Caribbean!:) Tropical regards, The Costa Maya Shore Excursions Team
Informative and fun experience!
Joanne_S, Jan 2024
Informative and fun day learning about the past and current local Mayan culture. Our guide Eder was excellent and personable while driver Thaco was safe and attentive. Interesting to see the countryside and reality of life in that area as well as enjoy a traditional meal.
Response from Host, Jan 2024
Dear Joanne, Thank you so much for your wonderful 5-star review of our Ancient Chacchoben Mayan Ruins & Mayan Experience! :) We're thrilled to hear that you had an informative and fun day exploring the rich Mayan culture with us. Your shoutout to Eder and Thaco means a lot, and we're glad they made your journey both enjoyable and safe. It's fantastic that you appreciated the beauty of the countryside and the authenticity of the traditional meal. We're honored you chose to spend your day in Costa Maya with us during your cruise vacation on Royal Caribbean's "Radiance of the Seas". We'd love to see your memories! Share your stories and photos on Instagram and Facebook by tagging us at @CostaMayaShoreExcursions. We can't wait to relive those moments with you! Tropical regards, The Costa Maya Shore Excursions Team
Fun and delicious
Carolynn_B, Dec 2023
Our tour guide Eliot brought so much energy and information to our excursion. Also, the food prepared by Orchedia and Victoria was spectacular. I highly recommend this outing.
Response from Host, Dec 2023
Dear Carolyn, Thank you so much for your glowing 5-star review of our Ancient Chacchoben Mayan Ruins & Mayan Experience!:) We're thrilled to hear that Eliot's energy and knowledge made your excursion memorable, and that you enjoyed the delicious food prepared by Orchedia and Victoria. Your recommendation means the world to us! We're honored you chose our tour to spend your day in the beautiful Mexican Caribbean during your cruise vacation aboard the Norwegian Viva. It's guests like you that make our job truly enjoyable. Don't forget to share your favorite moments on Instagram and Facebook by tagging us at @CostaMayaShoreExcursions. Happy holidays, and we hope to see you again soon! :) Tropical regards, The Costa Maya Shore Excursions Team
Enthusiastic and knowledgeable guides!
Lani_S, Nov 2023
David and Rosie were the best guides we could have. They were enthusiastic and were genuinely caring for our group. David has a vast wealth of knowledge and taught us so much. Rosie also taught us about the area, flora and fauna. It was such a treat to have the delicious homemade meal prepared by the Mayan ladies. They accommodated our dietary restrictions and everything was superb. Highly recommended excursion!
Response from Host, Nov 2023
Dear Lani_S, Thank you so much for your glowing review of your adventure at the Ancient Chacchoben Mayan Ruins with us! We're thrilled to hear that David and Rosie made your experience unforgettable with their enthusiasm and deep knowledge. It's wonderful to know that the insights into the area's flora and fauna, along with the delectable homemade meal prepared by the Mayan ladies, added to your memorable experience. We're also delighted to hear that we could accommodate your dietary needs seamlessly. Your high recommendation means the world to us, and we're grateful that you chose our tour and company to spend your day in Costa Maya during your cruise vacation on NCL Jade. We'd love to see any photos or stories you captured on this journey! Please feel free to tag us on Instagram and Facebook at @CostaMayaShoreExcursions. Your moments are valuable to us, and we look forward to welcoming you back for more adventures in the beautiful Mexican Caribbean! :) Tropical regards, The Costa Maya Shore Excursions Team
A great Mayan experience, including the ruins of Chaccoben and a intiment afternoon with local Mayan family
Michelle_H, Oct 2023
This was a truly remarkable experience. The ruins were breathtaking to say the least. Our guide was very knowledgeable and nice. We were spoiled with very personalized conversation and catering by our tour guides. Our visit to Victoria's home in the village was epic. We were treated like family. Our attempts at making Tortillas were lack luster at best but in record time, Victoria came to the rescue to save us and our maise tortillas. The food was absolutely delicious, fresh, and authentic, as the ingredients are all sourced from Victorias property.. I would most definitely do this excursion again.. Remember to dress light as the weather / heat can be brutal... an abundance of water was provided thank God...
Response from Host, Oct 2023
Dear Michelle, Thank you so much for choosing our Ancient Chacchoben Mayan Ruins and Mayan Experience tour during your cruise vacation aboard Royal Caribbean's Allure of the Seas. We're thrilled to hear that you had a truly remarkable experience exploring the breathtaking ruins and enjoying the personalized attention from our knowledgeable guides. It's heartwarming to know that you felt like family during your visit to Victoria's home in the village and that you enjoyed the delicious, fresh, and authentic food sourced from her property. We appreciate your tip about dressing light and providing an abundance of water to beat the heat – we want all our guests to be comfortable throughout their journey. We'd be honored to welcome you back for another adventure whenever you're ready. Safe travels and warm regards from the beautiful Mexican Caribbean! Tropical regards, The Costa Maya Shore Excursions Team
The Only Ruins Tour You Need
Jessika_H, Jun 2023
Did the tour on June 22nd. We were on a RC cruise. Miguel and Lorenzo were fantastic. Everything is well organized. The meal was out of this world. Such a unique experience. The company will email you with directions on finding their kiosk outside of the port.
Response from Host, Jun 2023
Dear Jessika, Thank you so much for your amazing 5-star review! :) We're thrilled to hear that you had a nice cultural experience during your Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya. We're delighted that Rosie, our tour guide, provided excellent service and shared her knowledge with you. The beauty of the lagoon truly is captivating. We're grateful that you chose us to spend the day during your cruise day in the beautiful Caribbean. We hope the rest of your journey aboard Royal Caribbean's Allure of the Seas was equally enjoyable. Thank you once again for your kind words! :) Tropical regards, The Costa Maya Shore Excursions Team
Experience was great - booking was messed up.
Jason_P, Jun 2023
The Mayan Experience was amazing. Our guide Lorenzo was very knowledgeable and made sure to cater to my 82 year old mother. The best part was the lunch. The woman who made the lunch were so kind and fun to talk with. They made the experience great. Only 4 stars because our reservation for June 1, 2023 somehow got booked for August 10. This almost kept us from doing the experience because we had a group of 7 and the tour company was not expecting our group. Not sure where the mess up occurred - with Viator or Native Guide Tours, but that was a stressful 30 minutes waiting to see if we’d get to do the tour.
Response from Host, Jun 2023
Dear Jason_P, Thank you so much for your amazing review of your Ancient Chacchoben Mayan Ruins and Mayan Experience from Costa Maya. We're thrilled to hear that you had a fantastic time and that Lorenzo, our knowledgeable guide, took such good care of your 82-year-old mother. We'll be sure to pass on your kind words to him. We're glad to know that you enjoyed the delicious lunch and had a great time chatting with the lovely women who prepared it. It's always the little details that make an experience truly special. We want to apologize for the mix-up with your reservation. It seems that there was a glitch in the Viator reservation system, which mistakenly showed a different date. We understand how stressful those 30 minutes must have been while waiting to see if you could join the tour. Rest assured, we're investigating the issue with Viator to prevent this from happening in the future. We appreciate your understanding and thank you for choosing our tour. It was a pleasure having you and your group, and we hope to welcome you back for another unforgettable experience soon! :) Best regards, The Costa Maya Shore Excursions Team
A day we will remember!
Marsha_N, Feb 2023
We had a wonderful afternoon with Diego who shared with us many interesting facts about the Mayan Culture during our tour of the reunion. Then we went to a Mayan home and got to observe the making of tortillas and had a wonderful Mayan lunch. : Diego walked us thru their garden where we tasted many of the herbs and observed many plants and flowers. It was a wonderful experience!
Response from Host, Feb 2023
Dear Marsha, Thank you for sharing your positive experience on the Ancient Chacchoben Mayan Ruins and Traditional Mayan Family Visit tour! It sounds like you had a fantastic time learning about the Mayan culture and observing the traditional way of life. We are thrilled to hear that you enjoyed the tour and appreciated Diego's knowledge and hospitality and of course the rest of our team :) Thank you for choosing us for your tour and we hope to have the opportunity to serve you again in the future.! Best regards, The Costa Maya Shore Excursions Team
Great excursions for our family of 4 teenagers.
Tracy_H, Jan 2023
The tour guide, Eden, was knowledgeable and friendly. Our driver Edgar made us feel secure and even walked bottle waters to us during our visit to the ruins. We were able to see monkeys at the ruins and were able to hear the details of the Mayan rituals. The house was our favorite as Eden shared his knowledge of the local plants and we made tortillas. We were surprised by the huge lunch that was provided. The bus was new and roomy.
Response from Host, Jan 2023
Dear Tracy_H, We are thrilled to read this wonderful review. Thank you! We will pass your compliments to Eden and the rest of our amazing guides, we are so lucky to have them. These reviews really keep us going as we strive for our guests to have a memorable and enjoyable time at Costa Maya with us. Thank you for choosing Costa Maya Shore Excursions and we hope you can visit us again soon. All out best, The Costa Maya Shore Excursions Team
History is so important
Mindy_O, Jan 2023
Our tour guide Elliott was amazing!!! He was so knowledgeable and educated us so well on everything needed to know for this awesome tour!
Response from Host, Jan 2023
Dear Mindy_O, Thank you for taking the time to write this wonderful review. We are thrilled you enjoyed your time at Costa Maya with us and the service from Elliot and the rest our team. We do hope you can visit us again. All our best. The Costa Maya Shore Excursions Team
Tour great, Viator sucks!
Jason_C, Nov 2022
The tour was excellent but don't go through Viator, they charged us $90 more than just going straight to the company. We will never book anything through Viator again because they are a rip off.
Response from Host, Nov 2022
Dear Jason_C, Thank you for taking the time to write your review. We are thrilled you enjoyed your time with us and the service from our staff. We do hope you can visit us again. All our best. The Costa Maya Shore Excursions Team
great tour but very hot in July
Praveen_K, Jul 2022
This is a great tour with a good operator. Our guide was Salina and driver was "Pancho". Both were excellent. Salina was very friendly, had tons of water, and stopped on the road to get us fresh pineapple to eat. The first part of the tour at the ruins was nice, but very HOT in July. The traditional mayan visit was very nice for the kids. We all made tortillas, watch them cook, and ate them. The other food served was very tasty. We took a 7 day cruise, and the traditional family visit was the highlight with the kids.
Response from Host, Jul 2022
Dear Praveen, Thank you for taking the time to write your comments and appreciation on Tripadvisor. We are thrilled you enjoyed your stay with us and have highlighted all the wonderful moments of your trip. Costa Maya is such a special place and we are so happy that we can cater to every type of traveller and offer a memorable experience. :) I will be sure to pass on your comments to Salina, Pancho and the rest of the team, we love receiving good feedback. We hope you can visit us again! Thank you The Costa Maya Shore Excursions Team
Magnificent Experience!
Rodney_B, Jul 2022
This was an amazing experience from the booking experience on Viator to being dropped off back at the port terminal on the very cool and air conditioned shuttle bus. I waffled back and forth about booking the excursion with a "third" party provider versus with the cruise line. In retrospect after having such a great experience, I shouldn't have had any concerns at all. Our tour guide Rosie was absolutely wonderful, so kind, humble and appreciative. You could tell she loved her job and was grateful to be taking us on our tour. The shuttle bus was top notch, comfortable and had ice cold air conditioning. The Mayan ruins were a very unique experience, hearing that we were in the same place that a "city" use to be going as far back as 300 B.C. The highlight of the excursion was no doubt the Mayan home cooked meal and making of the tortilla's. My 11 year old son was totally into the whole experience. The lunch that was made for us, and served under the outdoor cabana was very delicious. I couldn't think of anything that would have made the experience any better for our family. If I had one that I could suggest to Viator/Native Choice it would be e-mail the instructions for the meeting point of the excursion before people leave on their cruise due to potentially not having internet. Ours was e-mailed the day before our excursion was scheduled. I didn't get the internet package on the cruise ship, and my internet/e-mail didn't work at the port terminal, so I had no idea where to go when we got off the ship. It wasn't a big deal because I just had to ask a cab driver and they knew exactly what direction to point us. Overall rating 5+ stars.
Response from Host, Jul 2022
Dear Rodney, We are thrilled to read this wonderful review. Thank you! I will pass your compliments onto the team at the Mayan Village, Rosie and our amazing tour guides! Also, thank you for your feedback, we will make an extra effort to send the notifications with a more timely manner. We strive for our guests to have a memorable and enjoyable time with us in Costa Maya. Thank you for choosing Costa Maya Shore Excursions and we hope you can visit us again soon. All out best The Costa Maya Shore Excursions Team

From $119.00

up to 24 hours before the experience starts (local time)

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