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Ancient Chacchoben Mayan Ruins from Costa Maya
Costa Maya, Mexico
- 4 hours
- Mobile ticket
- Offered in: English
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Overview
Explore the ancient Mayan ruins of Chacchoben on a guided tour from Costa Maya. Meet your certified guide at a central location in Mahahual, just outside the cruise port, and travel together to Chacchoben, one of the least explored Mayan sites in Mexico. Walk through the jungle and learn about the history and secrets of the ancient city and see its most important sites.
- Guided tour of Chacchoben Mayan ruins from Costa Maya
- Travel in comfort in an air-conditioned vehicle
- Benefit from the expertise of an English speaking certified guide
- Round-trip transfers from Mahahual just outside cruise port
- Guaranteed to be back in port before your cruise ship’s boarding time
What's Included
- Air-conditioned vehicle
- English Speaking Certified guide
- Guided tour at the Mayan Ruins
- Gratuities
- Souvenirs
- The use of tripods and drones are prohibited at the Mayan City.
Meeting and Pickup
Meeting point
- Av. P.º del Puerto 1180, 77976 Mahahual, Q.R., Mexico
Your tour will depart one hour after your cruise docks, starting from the conveniently located Plaza Las Fuentes, just outside the Port. Please consider the total time to walk from your cruise to the excursion office is about 15 minutes.
Start time
Confirm time with the local provider in advance of your experience.
Opening hours
- 12/26/2019 - 5/27/2025
Monday - Sunday : 07:00 AM - 07:00 PM
End point
This activity ends back at the meeting point.What To Expect
Zona Arqueologica De Chaachoben
2 hours • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Infant seats available
- This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.
- Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.
- No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Traveler Photos
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Reviews
4.5
8 reviews
Jennifer_P, Aug 2023
BEWARE: NOT WHEELCHAIR ACCESSIBLE!!
The tour itself was lovely. The ruins were amazing and David, our tour guide, was just great!
I recommend the this tour ONLY if you are NOT in a wheelchair. I took off 2 stars because I was told to take this tour because I am in a wheelchair and this tour was NOT accessible. I feel duped by the company and feel they didn’t care how unfit this tour is for people in wheelchairs. Fortunately, I am rather small (140lbs) and my husband is quite strong, but this was a significant physical challenge for him. The terrain is very rocky, uneven, and even muddy the day we went. Many times he had to turn me around and pull me backwards just to be able to get down the path. I have a power chair that would have likely been ruined if I had tried to use that.
If you are able-bodied, this is an excellent tour. If you’re in a wheelchair, I’d skip it.
Response from Host, Aug 2023
Dear Jennifer,
Thank you for choosing our tour to explore the Ancient Chacchoben Mayan Ruins during your cruise vacation on board Grandeur of the Seas.
We are pleased to hear that you found the ruins amazing and enjoyed the company of our tour guide, David.
We apologize for any inconvenience you experienced during the tour. We understand your concerns regarding wheelchair accessibility. We do take accessibility seriously and strive to provide accurate information to all our guests. We regret that the terrain of the Mayan city, with its rocky, uneven, and unpaved areas, posed challenges for you and your husband. Please accept our sincere apologies if you felt misinformed about the suitability of the tour for wheelchairs.
It's important to note that the historical significance of the Mayan sites often limits the extent of infrastructure changes that can be made to preserve their authenticity. We truly appreciate your feedback and will use it to enhance the overall experience for all our guests.
Once again, we're grateful for your visit and your understanding of the unique conditions at historical sites. We hope that you have fond memories of your time in the beautiful Mexican Caribbean and that you consider exploring other aspects of the region in the future.
Best regards,
The Costa Maya Shore Excursions Team
Ginger_W, Dec 2022
The tour guides were very informative and we learned a lot about the Mayan culture. Very nice transportation.
Response from Host, Dec 2022
Dear Ginger_W,
Thank you for taking the time to write this wonderful review.
We are thrilled you enjoyed your time with us and the service from our staff.
We do hope you can visit us again.
All our best.
The Costa Maya Shore Excursions Team
Mark_F, Mar 2020
Excellent tour, great staff and tour guide! Was initially concerned because it was not one of ships approved excursions, but we took the chance and it was wonderful! Definitely take this tour! The staff is amazing!
Response from Host, Mar 2020
Hola Mark_F,
We would like to thank you for sharing your experience with us at Costa Maya Shore Excursions.
We are very happy that you enjoyed your day with us and the services from our team exceeded your expectations.
We really appreciate your opinion and we deeply thank you for your good comments.
Looking forward to welcome you again in the near future!
Best regards!
Mario
Costa Maya Shore Excursions
Special Offer
From $89.10
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up to 24 hours before the experience starts (local time)
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