Dear Tanya please tell the truth. You booked your tour from Belfast City and not Dublin where our company is based. The 12 hour day as we informed you multiple times by phone and email starts in Dublin City which is nearly 2.5 hour’s from Belfast and 2.5 hour’s to travel back to Dublin by highway. The tour itself is 7 to 8 hours leaving aside the long highway journey from Dublin to Belfast and back. You visited every site and location on the tour with no omissions from the scheduled itinerary. In fact we included extra stops on the day at Carrickfergus Castle and Bushmills Distillery. In no way were you duped as you mention in the review. If you are ever back in Ireland give us a call and we will gladly drive you on a 5 hour highway for no reason.
To try to blackmail our company into a false refund request is abhorrent. Our vehicles are all luxury Mercedes factory built as advertised. If anyone doubts the sincerity of this reply please contact us directly we would be happy to clarify. Blackmailing for no reason will not be tolerated and we will be following this up.