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Cinque Terre full-day trip from Florence

Name: Cinque Terre full-day trip from Florence
Brand: Florence Adventures
SKU: 187808P17
Price: 213.46 USD
Rating: 2.5 (8 reviews)

Florence, Italy

From $213.46

Select Date and Travelers

up to 24 hours before the experience starts (local time)

13 hours 30 minutes
Mobile ticket
Offered in: English

Overview

The logistics of visiting the Cinque Terre on your own from Florence can be frustrating. Skip the hassle and delays of the train with this full-day tour that includes comfortable coach transportation to the coast plus a tour leader to help you navigate the train and ferry connections between the famous fishing villages. Enjoy free time to explore in Manarola, Monterosso, Riomaggiore, and Vernazza before the return trip to Florence.

Seamless coach transport from Florence to the Cinque Terre
Local train and ferry tickets included plus a tour leader for assistance
Time in Manarola, Monterosso, Riomaggiore, and Vernazza to sightsee
Lunch included to skip the hassle of finding a table in the busy towns

What's Included

All Fees and Taxes
Travel by GT coach or minivan from Florence to Cinque Terre
Expert multilingual tour leader
Ferry boat and train tickets (only train in winter season)
Free time in Manarola , Monterosso, Riomaggiore and Vernazza
Lunch
Free time to take a swim in the sea

Meeting and Pickup

Meeting point

Piazzale Montelungo, Firenze FI, Italy
You will find us in fuchsia shirts. Please make sure to arrive 15 minutes before the tour starts.

Start time

07:00 AM

End point

This activity ends back at the meeting point.

What To Expect

Manarola

2 minutes • Admission Ticket Free

Riomaggiore

1 hour • Admission Ticket Free

Vernazza

1 hour • Admission Ticket Free

Monterosso al Mare

2 hours • Admission Ticket Free

Florence (Pass By)

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Near public transportation
Infant seats available
Most travelers can participate

In the case of bad weather or rough sea, the boat between Monterosso and Riomaggiore will not operate. In this case, the boat will be replaced by a train route
Please be advised that it's not a private tour but it's a group tour, and the mode of transportation is selected based on the number of participants. We prioritize our guests' comfort and aim to ensure that everyone has a great time. Our vehicles are equipped with air conditioning to ensure a comfortable ride, regardless of the weather.
Please note that the boat ride will be available from April 1st until October 31st
Comfortable shoes are recommended
This tour/activity will have a maximum of 20 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Featured review

Bret_H

We went on the My Tour in Italy group with Luca as our guide. Luca is a historian and really knows his stuff. The drive there (through the Tuscany region) was beautiful and Luca was giving you a history lesson the whole way. You go through the Apuan Alps and can see where marble is mined up in the mountains. It’s really a nice drive. Gino, I believe was the bus driver’s name and he was great. You get about an hour in the towns of Riomaggiore, Manarola and Vernazza. This is a good amount of time but they are extremely busy with tourists. Plenty of shops to hit here. In the town of Monterosso, we got about three hours. You can eat lunch and go to the beach. Luca is very attentive and knows his way around. This was a great trip and I do recommend it. Absolutely beautiful there. The train rides are really packed for the first two, but open up for the last two. Luca definitely sets your expectations though and keeps a watchful eye on everyone so no harm comes to them. It is a full day so be prepared for that. We left at 7am and got back at 8:45. Luca stayed and made sure everyone knew how to get the correct train back to their destinations and where to get off. Top notch guide. Hopefully you can get him. Enjoy.

Reviews

2.5

8 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-8 of 8 reviews

DO NOT BOOK THIS TRIP

Gina_M, Dec 2023

DO NOT BOOK THIS TRIP!! The tour guides did not show up as planned from the booking and all other people had no idea what I was talking about. A lot of people have issues with Florence Adventures and I missed out a trip I was really looking forward to. Asked for a refund and disputed the charge with my CC and I’m still waiting. Chat doesn’t respond or even picked up for help.

Response from Host, Jan 2024

We understand the frustration caused by the confusion with the meeting point. It appears there was a mix-up, and you were not at the designated meeting point mentioned on the tour page and your ticket. While this situation is typically considered a no-show, we understand your disappointment and have already processed a full refund for your payment. We apologize for any inconvenience this may have caused.

Terrible customer service, do not recommend using this company!

Nora_M, Sep 2023

No one showed up to meet us at the meeting point... We took an uber that cost us $60euros and got to the site 1 hour early and no one show up to take us to our excursion. We checked in with every vendor that was there taking tickets for the ride to Cinque Terre and they all said that we were not part of there groups. We tried calling the number on the tickets and got recordings. We finally were able to send an email to request a refund and they email us back that they would refund us $301.42, when we paid $486.16... no explanation on why they were not there or why we were only getting a partials refund. I've call the number that they gave us to call and never received a call back. I went with Viator because they are normally very good, but they partnered with a company called Florence Adventures and they are very unprofessional! You can never get ahold of anyone its a recording in Italian, so even if you leave a message you never get a call back.

Response from Host, Feb 2024

Thank you for your feedback. We regret the confusion regarding the meeting point, which was updated 5 months prior to your departure date. Despite our efforts to communicate this change across our website, the Viator page, and tickets, it seems an outdated reference on TripAdvisor led to this misunderstanding. We understand the inconvenience caused and have already processed your refund based on our standard policies. We're actively working to ensure all external platforms reflect the most current information to prevent such issues in the future. For any further assistance or to discuss this matter, please reach out directly. We appreciate your understanding and are here to help.

Beautiful views and fun day!

Natalie_B, Jul 2023

My family chose this tour because it visited 4 towns in Cinque Terre. We arrived at the meeting point about 20 min early and there was a long line. My husband got in line and I grabbed coffee with my teens. It was nice there was a spot to grab a drink! Our tour guides were Philipa and Hillary. There were very friendly and explained everything on the bus ride over. The told us what towns we would visit and how we would travel between them (train/ferry). Our first stop was Riomaggiore. We had about 45-60 min to visit then meet back at the train station for the next stop. They were very clear about what time we needed to meet. The train was extremely packed but they told us what stop to get off at since we couldn’t all stand together in the train. There was an option to eat lunch together in Monterosso but we chose to have lunch on our own. We had the most time in this town. It was the largest and had a lot of restaurants and shops and time to swim. We took a ferry to Vernazza and had about 40 minutes to visit this smaller town. It was definitely a long day but we were glad we chose this tour because it gave us time in each of the towns. Beautiful scenery!

Good tour

Thu_R, Jun 2023

The tour was good. Scenery was beautiful. Very long day, mostly to travel there. Constantino was super organized, gave clear instructions and great recommendations at each village. I would not recommend the lunch option. The restaurant selected was hidden far from the beach, no view of anything, food was average at best. Buy a pizza and beer by the beach and enjoy the beautiful scenery!

Terrible, unprofessional

Yanira_L, Feb 2023

So I areived to Villa Costanza on a train ride for around 20 minutes and arrived 30 minutes before to the meeting point. The tour guide was not there, I waited and waited, walked on 35 degree weather around the Villa Costanza station back and forth multiple times and they were not there. No emails or phone calls to cancel and I called them multiple times and no answer. I went back to Florence on the train very upset and disappointed. Unacceptable and extremely unprofessional

Response from Host, Feb 2024

Thank you for sharing your experience. We apologize for any confusion about the meeting point, updated well over a year ago from out of city to center of city. Despite our diligent updates to our website, Viator listings, and ticketing information, an outdated reference on TripAdvisor appears to have caused this misunderstanding. We understand the inconvenience caused and have already processed your refund based on our standard policies. We're actively working to ensure all external platforms reflect the most current information to prevent such issues in the future.

Left without me

Victoria_C, Jan 2023

I was left behind, the departure doesn’t explain that the tram from the train station takes more than twenty minutes, no way to contact anybody, sent messages and called, was late five minutes they left without me , they didn’t call or try to contact me, I was just five minutes away

Response from Host, Feb 2024

Thank you for your feedback. We apologize for the inconvenience of missing your departure. To improve accessibility, we moved our meeting point to a location closer to the city center, just 10 minutes by walking from the central station. We acknowledge the communication about transit times and contacting us could have been clearer, especially when you were delayed. Adhering to the departure schedule is crucial for the group's fairness, but we understand the frustration this caused. A full refund was processed right after the incident as a gesture of goodwill. Your feedback has led us to improve our communication and procedures, ensuring clearer instructions and better support for our guests in the future.

Very Cool Tour.

Bret_H, Aug 2022

Grande frustração com a Viatur

Jarbas_G, Feb 2024

Quando iniciei a viagem para a Itália a Viatur enviou e-mail e mensagem no aplicativo informando que o passeio foi cancelado e transferido para dia 17, mas depois disso enviaram vários e-mails falando do passeio no dia 15 e inclusive cobraram o passeio. No dia 15 fui ao ponto de encontro e só então vi o e-mail falando do cancelamento do dia 15. Cobraram pelo passeio que cancelaram e agora estão enrolando para fazer o reembolso, inacreditável.

Response from Host, Feb 2024

Pedimos sinceras desculpas pela confusão e inconvenientes relacionados ao agendamento do seu passeio a Cinque Terre. Devido a um mal-entendido, a data reagendada não foi confirmada de sua parte, resultando no cancelamento do passeio. Entendemos a frustração que isso causou, especialmente com a cobrança inicial pelo passeio cancelado. Por favor, tenha certeza de que seu reembolso foi processado prontamente após sermos informados sobre esse problema. Estamos comprometidos em melhorar nossa comunicação para evitar tais ocorrências no futuro. Caso tenha mais alguma dúvida ou necessite de assistência, não hesite em nos contatar diretamente. Agradecemos sua compreensão. We sincerely apologize for the confusion and inconvenience regarding the scheduling of your Cinque Terre tour. Due to a misunderstanding, the rescheduled date was not confirmed on your end, resulting in the tour's cancellation. We understand the frustration this caused, especially with the initial charge for the canceled tour. Please be assured, your refund was processed promptly after we were informed of this issue. We are committed to improving our communication to prevent such occurrences in the future. Should you have any further questions or need assistance, please do not hesitate to contact us directly. Thank you for your understanding.