up to 24 hours before the experience starts (local time)
[Exact address] Samurai Kenbu Theater/605-0005 Kyoto Prefecture Kyoto city 35-7 Sanchome, Higashiyama-Ku GOZAN Bldg. B1F *It's located on the 1st basement floor of the GOZAN Bldg.(former NeoArt Bldg.) *Please come down the stairs on the right side of the toward the GOZAN Bldg. to the reception desk.
You can cancel up to 24 hours in advance of the experience for a full refund.