London

The Postal Museum Admission Ticket

London, England
The Postal Museum General Admission Ticket

From $22.50

Select Date and Travelers

-You will not receive a refund if you cancel.

  • 1 hour 30 minutes to 2 hours 30 minutes (approx.)
  • Mobile ticket
  • Offered in: English

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Overview

Whether you’re a rail enthusiast, traveling with kids, or a lover of underground London, don’t miss the extraordinary narrow-gauge underground railway at the Postal Museum: the Mail Rail. Save time and beat the lines by prebooking Postal Museum tickets with a dedicated time slot for your Mail Rail ride. Then discover the colorful past of Britain’s postal service, featuring everything from an escaped lioness to a 5-wheeler cycle.
  • Secure your place on the Mail Rail ride and book Postal Museum tickets
  • Choose from a range of time slots to suit your schedule
  • Ride a narrow-gauge underground railway once dedicated to London’s mail
  • Dive into the colorful past of the humble letter with interactive exhibits

What's Included

  • Admission ticket
  • Annual entry to the Museum's exhibitions.
  • Sorted! The Postal Play Space (for children aged 0-8 years)

Meeting and Pickup

Departure Point

  • The Postal Museum, 15-20 Phoenix Place, London WC1X 0DA England

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • Children must be accompanied by an adult
  • Wheelchair accessible (excluding Mail Rail Ride)
  • Gender-neutral accessible toilets
  • Changing Places facility
  • Guests must be able to walk unaided for a minimum of 100 metres on uneven surfaces with minimal lighting, and up at least 70 steep steps.
  • All spaces in The Postal Museum have step-free access. All spaces in the Mail Rail building have step-free access, except for the ride. Visit the museum website for full details of accessibility at the museum, including resources for autistic visitors and an audio described introduction the museum.
  • Accredited family friendly café
  • This tour/activity will have a maximum of 7 travelers

Cancellation Policy

This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

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      Reviews

      4.5
      260 reviews
      Total review count and overall rating based on Viator and Tripadvisor reviews
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      Reviews by Viator travelers.
      Showing 1-10 of 260 reviews
      Mail Rail is awesome!
      Tim_S, Apr 2024
      Mail rail was really cool and the kids (6 and 3) loved it. Not recommended for tall people. I’m 5’11” and my head was almost hitting the roof.
      Response from Host, Apr 2024
      Thank you so much for your lovely review! We are happy to hear you and your family had a nice time despite being a bit cramped.
      The Railway is fantastic....
      Inna_S, Apr 2024
      The Railway is fantastic. Keep in mind that museum contains of 2 parts. The main exhibition and the railway across the street.
      Response from Host, Apr 2024
      Thank you for your lovely review! We are happy to hear you enjoyed your visit.
      a great experience. Highly recommended. Don't miss this fab day out.
      Pete_H, Mar 2024
      Such an unusual and exciting experience. Can't recommend this enough. Staff were brilliant and very knowledgeable.
      Response from Host, Apr 2024
      Thank you for your nice review! We are glad you had a great time at The Postal Museum!
      A mail adventure through time!
      Sylvie_G, Jan 2024
      The train ride was fun. Interesting facts along the way. The museum is bright, interactive and we learnt many fact about Mail in general.
      Great place for little train buffs
      Meredith_M, Dec 2023
      I took my 7 year old on the Mail Rail after a European holiday where he was “over” museums, but his rating on this was “awesome”. Riding the tunnels is both fun and interesting, and he also enjoyed the hands on displays after you get off. Admittedly we didn’t get into the main part of the Postal Museum as this was our last day in London and we were short on time, but I would recommend the Mail Rsil to anyone who has the slightest interest.
      Great fun and interesting
      Lynne_F, May 2023
      Interesting and fun tour of the old postal underground tunnels on the postal train. Great museum to wander though fire the ride on the postal train.
      Response from Host, May 2023
      Hi Lynne, Thank you for your lovely comments! We are glad you had a nice time!
      Excellent
      Stephen_D, Apr 2023
      Excellent, friendly and thoroughly enjoyed by the two grandchildren aged 8 and 5. They particularly liked the "little train" ride and they learnt a lot. The only disappointment was the cafe, with a very poor selection and no hot food. Coffees were available but only with full cream milk and they had run out of sweeteners
      First Class
      Tom_H, Dec 2022
      An out-of-the-ordinary museum experience. Loved riding the Mail Rail but almost missed out on the main museum due to lack of signage.
      A fun couple of hours at a reasonable price
      Gaye_W, Aug 2022
      A great museum with a fun ride. Lots of interesting information with interactive displays, especially for kids. The biggest downside was DO NOT eat anything from the cafe. We queued for a drink, & was going to order a slice of cake. While in the queue, the server kept touching her long hair, & had dandruff on her shoulder, & was all over the uncovered cakes & other food, as were the kids in the queue. Her hair should have been tied up & the food covered.
      A postal adventure!
      Melissa_S, Jul 2022
      The entire experience from the rail ride to the interactive exhibits, were both entertaining and educational. They held the attention of adults and children. When I told friends we were going they looked at us funny, anyone who assumes that this museum is boring is missing out!
      A tour with a difference!
      Toni_H, Jun 2022
      Such a great unique tour, a great experience. The trip in the mail train was great and seeing how it operated through the ages was also good.
      Well worth a look
      Jessica_S, Jun 2022
      I really enjoyed the train ride and the information given as you went along my husband was a postie, although not in London so was interesting to see how post was dealt with by this train service
      Pleasantly surprised
      Anthony_F, May 2022
      the Rail Mail ride was great fun. the museum was most interesting and fun also. Pleasantly suprised.
      I am deaf . Because under...
      Nina_S, Mar 2022
      I am deaf . Because under train lots of speak . What said . I live aberdeen. Waste time this . Not good
      Great value experience
      Lynn_K, Mar 2022
      Interesting and informative exhibitions and great train experience for all. A visit not too be missed.
      Had fun
      Parhana_H, Mar 2022
      Museum was fun, however the admission should have been free like all other museums. Nonetheless it was very interesting
      Kids loved it
      Zara_K, Feb 2022
      Half term fun with my 6yr old and baby . Pre book . We didn’t think we would spend as much time as we did , we got there just before 11 , the rain ride had a long wait 20 mins , but aaa worth the wait . My son really enjoyed it it’s interactive and story as you go, it is loud and dark so could be scary for some children . The rain side also has lots to do . Once you cross over the museum there is a café to stop and have lunch which is probably needed . The museum was good lots to do again definitely worth a visit we had to start going quick as needed to get a train but can definitely do 2.3/3 hrs there
      Interesting
      Edwina_F, Jul 2021
      It was interesting to see the journey of our postal services and what it is now. As we use the post office now for parcels mostly also to see things like the airmail box
      Good
      Anthony_s, Jul 2021
      Train ride excellent museum is ok was expecting more in the museum found it not as easy to find as I thought
      Lovely little trip
      Stephanie_W, Jul 2021
      Went with my young kids we loved the train and my 6 year old learnt lots, I enjoyed looking around loads of really interesting/ funny facts,

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