Dear customers,
I am very proud of having had, with your negative review, my first negative review among all the others. Also among hundreds of customers, there is always a black sheep, thank you very, very much! 1) the guide is a funny person therefore he always makes political statements, especially now that there is the war between Russia and Ukraine everyone is allowed to talk about this war, the guided tour has been carried out in Italy, a free country, not in North Corea! and the guide also talks about other hilarious statements about different matters, because the guided tour is not a funeral but is something happy. 2) about the notification of the guide's phone, there is nothing of embarrassing because the guide is also allowed to talk explaining the main facts about the church, especially because it was not during the mass, and because the guide has to coordinate the job of other guides and can reply to any SMS he is receiving without any problems, without asking the tourists any permission, if you don't mind....This especially is very funny said by tourists that moreover are not catholic and don't know the catholic rules of Italian churches. 3)Embarrassing for the guide was indeed your poor attempts at humour, especially because the tour is in Italy, Italians are happy people and don't behave like "no humour please...". on behalf of the tour guide, the review of this guided about these two tourists, reflects the same bad review that you have written about him. The guide have been using Viator for over 10 years and have never had such a boring guided tour as this one he has had with you. But also for me, the guide, there are bad days. Fortunately, I have been guiding people for several years with no any negative review, and I have appreciated a lot this negative review. Is just a matter of statistics for me. Best regards, Giorgio.