Dear Martin,
while we appreciate every constructive feedback, it is important to distinguish between the truth and lies, and even if one cannot suit everybody's needs, it is important to point out the facts.
After talking to our guide who ran the tour it seems that you expected a dining experience that would visit a maximum 3 places, however, the fact is that the tour is as presented on Viator: it visits a variety of places and it involves walking with some sightseeing tasting different types of foods at authentic shops.
Wine was a rarity? You two drank a liquor + a full bottle of wine (0,75 l) + glasses of wine on the tour altogether and it was only the two of you on the tour, so the definition of what is a decent amount of alcohol is relative to each person’s preference and drinking habits.
The portions at each stop are not very big as we do want the clients to experience the diversity of local cuisine and not getting stuffed after the first 2-3 stops. However, the description clearly says that we "eat as Romans do": This involves street food shops, local deli's, pastry shops, pizza places, restaurants … and the way of serving and consuming of the food at some places is on the street – as the name “street food” suggests.
Moreover, you sat in the majority of places - in 2 out of 7 there were no chairs due to the nature of the shops where customers eat standing so claiming that in “MOST places there was no place to sit” is simply a LIE.
Not to mention that you took the photos of each meal prior to starting to eat the meal in a "trendy"/"Instagram friendly" way, so the “bits of food” - must have not looked so unattractive to you.
If you found the streets of Rome dirty, this is not in our domain – the tour takes place in the city center, so streets are amongst the cleaner in the city, so if it was messy at some places for the time of the tour it could have been the “bad day" for a communal cleaning service.
Thus, we are reporting this review to Viator/Tripadvisor, as it is humiliating and untrue. Also, and are kindly asking you to read the tour's description well before booking any tour the next time.
Kind regards,
Nina
Sublime Tours