Aloha Michael,
Mahalo for sharing your recent experience with us. We're sorry you were disappointed with your Kohala Waterfalls Adventure. We do try our best to communicate the type and level of activity, and what our guests can expect on this specific excursion. It seems there was a miscommunication and misunderstanding on the type of hike you were anticipating. You are correct, this adventure only hikes approximately 1 mile on private property and we do rate it as easy and a relaxed, guided walk. We do offer another adventure with more vigorous hiking of approximately 4 miles on private property on Hualalai Volcano. We apologize for any misunderstanding. Feel free to reach to me directly if you have any additional feedback or recommendations at 808.331.3624. Mahalo, Jonathan, Director of Sales & Marketing