06:00 AM
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach: Cancun Meeting Point: in front of the lobby of Smart Cancún by Oasis in Tulum Avenue The pickup time is set according to your location and star at 06:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)