Thank you very much for your time and comment on the platform, we do tours daily, and it is very easy to get negative comments, but quite the opposite with excellent or good comments. I personally had the pleasure of serving you, and when we apply the no show it is because you have been waiting for more than 30 minutes without hearing from them, it is interesting that you have communicated 45 minutes before to make sure that we will be there and once I was in the lobby, you did not show up at the agreed time, the hotel staff contacted your room, since they do not allow me to be with the vehicle for a long time in the lobby. However, we did the tour normally, that is, anticipating any uncomfortable situation as in the other tours, that is, they did not have to wait in lines for their tickets since we anticipated all this, as well as having a nearby space. in the parking lot and not quite the opposite as having parked very far from the site. And for my part in explaining the place to you as your tourist guide, I think I did my best, but in case not, for sure this comments will push me for work harder in any point.