Full day Xcaret Plus & Buffet & from Cancun & Playa del Carmen

Confirmation will be received at time of booking

Not wheelchair accessible

Not recommended for travelers with back problems

Most travelers can participate

* All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price. * Children of 4 years old or below will travel for free sitting on lap * All infants are required to be registered in the booking, otherwise they will not have access to the transportation * Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price * Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price * All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.

If you are a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes away next to the hotel, guests need to go by themselves to the park main entrance, hotel concierge will always help to the customers to get to the park The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.

For a full refund, you must cancel at least 24 hours before the experience’s start time.

If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.