Thank you for taking the time to share your tour experience with us. We're thrilled that you found elements of the tour, especially the first winery and the stop in San Gimignano, enjoyable.
Our goal is to provide a comprehensive experience of Tuscan wine culture, ranging from renowned estates like the first winery to longstanding family-run wineries like the second one that preserve traditional methods over four generations. Where, guests not only enjoy wine tastings but also have the opportunity to explore the vineyards and take a tour of the wine cellars, providing a deeper insight into the winemaking process, which makes the experience more authentic. We believe that exposing our guests to a range of winery settings offers a more comprehensive understanding of Tuscany's viticultural landscape.
Referring to the vehicle used, as mentioned during the booking process, our tour is structured as a semi-private experience, utilizing a mini van designed to accommodate up to 8 people. Given that your group consisted of 7 individuals, there was ample space for everyone to comfortably enjoy the tour. We're sorry if you had an expectation of a sprinter van, which is considered a type of bus in Italy, rather than a mini van.
We understand that the value of experiences can vary, but please know that we are dedicated to offering competitive prices for experiences that exceed expectations. We are grateful for your kind words about our tour leader, whose warmth and attentiveness are integral to our guests' enjoyment.
Thank you for choosing to discover Tuscany's wine heritage with us. We are eager to welcome you back and should you have any additional comments or suggestions, please feel free to reach out to us directly.