New York City

Ground Zero Tour with One World Observatory Access

Badge of ExcellenceNew York City, USA
Ground Zero Tour with One World Observatory Ticket
  • 3 hours
  • Mobile ticket
  • Offered in: English

Overview

New York City’s Ground Zero site is an evocative place to consider the tragic events of September 11, 2001. This walking tour of the Lower Manhattan neighborhood shares vivid accounts of survival and heroism from that day while viewing landmarks including the Oculus, the World Trade Center Complex, and the 9/11 Memorial. After the tour, skip the line to visit One World Observatory and view New York from 102 stories above street level.
  • Walking tour of Ground Zero recounts the events of 9/11
  • Hear stories of dramatic rescue operations
  • See the Oculus, World Trade Center Complex, 9/11 Memorial and more
  • Save time by skipping the line to visit One World Observatory

What's Included

  • All Fees and Taxes
  • Narrated 2-Hour Walking Tour using Extra Large Visuals
  • One World Observatory Access
  • Gratuities (Welcomed and appreciated)

Meeting and Pickup

Meeting point

  • 20 Dey St, New York, NY 10007, USA

    This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.

End point

  • 180 Greenwich St, New York, NY 10006, USA

    This tour ends inside the 9/11 Memorial.

What To Expect

The Oculus

5 minutesAdmission Ticket Free

World Trade Center

40 minutesAdmission Ticket Free

Brookfield Place

45 minutesAdmission Ticket Free

Winter Garden

15 minutesAdmission Ticket Free

World Trade Center

15 minutesAdmission Ticket Free

One World Observatory

1 hour Admission Ticket Included

Additional Info

  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • Well organized
  • This tour is copyrighted
  • This tour/activity will have a maximum of 25 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

5.0
21 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 21 reviews
Humbling and memorable experience
Nola_W, Mar 2024
Christopher was our guide and shared many amazing facts as well as his personal story from 9/11. His professional approach and kind demeanor made for an excellent visit!
Anthony our tour guide...
Debra_B, Dec 2023
Anthony our tour guide was amazing, he went out of his way for us. We enjoyed everything about the WTC!
Fantastic tour with Andrew (the professor!)
LeAnn_D, Sep 2023
I cannot stress enough how amazing and informational this your was. Our guide, Andrew, was incredibly knowledgeable. He took plenty of time to allow us to see all of the fascinating points and he even took photos of our family so we could all be in the pictures! He was patient, answered questions and helped me personally (mobility challenged) without missing a beat. He gave us tips for after the tour as well. He even cracked a few jokes and had everyone feeling comfortable really quickly. So glad we booked this tour-highly recommend -ask for Andrew!! P.a. The weather was absolutely terrible (rain, windy, cold)-but Andrew did an amazing job and kept us out of the weather as much as possible. We really loved him!
Highly recommend
Lewis_F, Sep 2023
The tour was amazing! Very comprehensive and informative. Our tour guide Chris was fabulous, very friendly, courteous and approachable. Would definitely recommend.
wonderful!
KayAlexander_L, Jul 2023
Wonderful view and overall good experience. Unfortunate is that part of the view is not accessible as the restaurant and the check-in desks blocks a section of the (what I expected) 360degree view.
Great tour!
Angela_P, Jun 2023
Andrew was a great tour guide. We learned a lot and loved his personal touch from experiencing the actual event.
Outstanding 9/11 tour experience!
Ken_B, Jun 2023
Richard was awesome! Very knowledgeable, engaging, accommodating, thoughtful, and just gave an overall outstanding experience on a heavy topic.
Amazing Ground Zero Tour
Jeanette_R, Jun 2023
Chris did an excellent, amazing job guiding our tour!! He was very knowledgeable and he answered all of our questions!! By way, the system wouldn’t allow me to upload photos. We took many to remember this awesome tour of history!
Great experience!
Robert_M, May 2023
Andrew was an excellent tour guide! Brought a great deal of knowledgeable facts to everything related to 9/11 and the rebuild of World Trade Center area. Highly recommend him and the tour.
Entertaining and yet suitably reflective.
simon_w, May 2023
So.... here's the thing. I've visited NYC several ties since 9/11 but never really felt comfortable enough to do this. This time my primary reason was the Oculus and the architecture and the Observation Deck. What was an absolute surprise was the way in which our guide, the ebullient Richard, conveyed the history of that particular day - the heroes, the tragedy, the humanity - from not only the 'outside world' perspective, but from being very present, living so close and witnessing first hand what I watched on tv that fateful day, whilst trying to telephone a friend in Brooklyn. It's something which our generation will always remember wherever we were around the globe. Richard does somehow manage to "entertain" whilst conveying some of the unreality of the tragedy. "Professor, someone just flew a plane into the World Trade Center" for a moment became the craziest excuse ever for skipping a class. Because that would never happen, right? It's a fantastic tour, Richard was a superb guide, full of energy, the place was incredible and the collective reverence for the heroic NY Firemen and so many other First Responders was deepfelt. The area around the Memorial Fountains was suitably reflective and calm despite the large crowds. But guys..... fifty dollars for a bucket of pretzels, really! Highly recommended.
It was amazing!
Dawn_K, May 2023
The 9-11 memorial, and the dove. Richard was a wonderful guide, he really gave an impacting tour and took time to explain every detail with such emotion. It was incredible.
What Every Living Person Should Experience, Regardless of Nationality
Ben_F, Jan 2023
Every minute of the tour was memorable. Chris is an impeccable guide--knowledgeable, enthusiastic, personable, and dedicated.
Great and detailed tour
Jessica_N, Dec 2022
I’m so glad we chose to see this as a tour. Chris, our tour guide, was fantastic! We got a lot of information with photo references. He showed us photos of 9-11 from where we were in that moment. Lots of details with time for questions and discussions. Wonderful experience.
Great experience 911 tour
Edward_B, Oct 2022
Our tour guide, Andrew, gave us so many unknown details and insights during the entire tour. He was fantastic.
Must do
Avinash_K, Aug 2022
The tour guide was very informative and good. Very well done. Super information and passionate. Made the tour interesting
Awesome, Informative, Inspiring
Roger_S, Jul 2022
Terrell was an excellent guide. Both informed and passionate. This comprehensive guided tour is well worth it.
Impressive
John_F, May 2022
Tyrell, our tour guide, was organized, informative and possessed an outstanding personality. A further explanation escapes me as being redundant, when pertaining to relevant information.
Great guide
JOYCE_B, May 2022
Andrew was extraordinarily knowledgeable. Great tour guide! I would highly recommend the store to someone who wants to learn more about 9/11 and lower Manhattan
World Trade Center Tour
Dona_K, Nov 2021
Andrew was an excellent guide..He gave our family valuable insight and pointed out many photo opportunities.

From $84.50

up to 24 hours before the experience starts (local time)

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