This is totally false, we arrived 25 minutes before their agreed departure at 10:45am and you got angry because we called them late because we had to wait 40 minutes at the hotel after the agreed time and we informed them that you could not wait any longer, we have proof that we sent them in one of our totally new units and that why did we not allow them to break into our vehicle by jumping and taking inside it, you threatened us that you were going to make this comment (for us it is a lack of respect that you try to tarnish our image because we did not do what you wanted with our vehicles and our employees, we are a transportation company, we are not children of capricious people like you)