Hello, sorry you were not completely happy with the Booking of this ride for your tour. We try to be completely clear in the description that this is for a luxury chauffeured ride/vehicle to the winery area. Since COVID happened things have been different down there and many wineries require reservations prior and also some people desire to see only a certain few of the wineries. We do have a list of ones we send out that are most popular, but it's impossible to schedule them for you especially when you'll like one more than the other. Depending on any given day, some are closed so what we do is provide the greatest transportation we could to limit the drinking and driving and enjoy the Limo experience. Your booking was for an SUV and we sent a Mercedes Sprinter instead to make the trip more fun. The first thing people mention is Uber when it comes to a quick ride BUT Believe me they're not always reliable to store items collected along the way. What about your belongings that would be left behind between wineries. Would you trust it with a Uber? Would the same trusted driver come back for you or be waiting to deliver you to next spot at moments notice? We know it's hard to please everybody but you got to understand we try. If there's something fair we could do to keep a smile on your face please reach out and we will accommodate. Happy New Year!