up to 24 hours before the experience starts (local time)
07:00 AM
If your hotel is not in the previous list please let us know in which hotel are you staying so a representative of our company can contact you to indicate the correct place and time of your pickup. We ask you to indicate the hotel where you are staying in the special requirements box and also with your email. This service has only one schedule, between 8:30 am to 9:30 am. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message. Every service and every part of the tour is directly operated by our staff. This is why we’re able to guarantee an excellent and high quality service. Most of the web pages you see are simply selling tours as a middle-man, providing little to no guarantee of quality, safety or assurance. Here, you buy directly from the tour operator. For hotels located between Playa del Carmen and Tulum, you will be able to visit Playa del Carmen's Fifth Avenue, but transportation back to your hotel is not included for operational reasons
Tulum
1 hour 30 minutes • Admission Ticket Free
Zona Arqueologica de Coba
2 hours 30 minutes • Admission Ticket Included
Cenote Kuxtal
1 hour • Admission Ticket Included
Playa del Carmen
1 hour • Admission Ticket Free
You can cancel up to 24 hours in advance of the experience for a full refund.