Cancun

Cancun Hotel to Airport Shuttle Transportation

Cancun, Mexico
Cancun Hotel Airport Shuttle one way transportation

From $12.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 10 minutes to 1 hour
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Whether you're staying in Tulum or Akumal, in Puerto Morelos, Playa del Carmen, or Cancun itself, end your vacation the relaxing way with this affordable shared airport transfer. There's no need to try to piece together Cancun's confusing public bus system. Your professional driver will pick you up directly from your hotel and bring you to the airport in a recent model vehicle, all in good time for your flight.
  • Travel to Cancun Airport on a comfortable, modern vehicle
  • Emergency number operates 24/7/365 for complete peace of mind
  • Picks up across Cancun, Riviera Maya and beyond
  • Recent model of vehicle and professional driver makes for a safe experience

What's Included

  • Driver/guide
  • Hotel pickup
  • One-way shared transfer
  • Airport drop-off
  • Food and drinks, unless specified
  • Gratuities
  • Airport pick up

Meeting and Pickup

Pickup points

Select a pickup point

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.
View tour option

Drop-off point

  • Cancún International Airport
    Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico

Pickup details

We provide transfer from most of the Hotels or AirBnB properties in Cancun, please contact us prior to your service, in order for us to confirm details with you.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Service animals allowed
  • Infants must sit on laps
  • Most travelers can participate
  • All clients with 5 years of age or older will have to pay full price. Clients with 4 years old or younger have free service except if they need a sit in the vehicle, in that case a full price its going to be charged.
  • Zone 1 – Cancun: Hotel Zone and Cancun downtown (including Hostel, Hotel and Airbnb)
  • Zone 2 – Playa del Carmen: Hotels and Playa del Carmen downtown (including Hostel and Airbnb)
  • Zone 3 – Puerto Aventuras: Aventuras Club Lagoon, Aventuras Club Marina Pto. Aventuras, Barceló Maya Palace Resort, Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial, Barcelo Maya Palace, Barcelo Maya Riviera, Barcelo Maya Tropical, Bel Air Collection Xpu-ha Riviera Maya, Catalonia Riviera Maya, Catalonia Royal Tulum - Adults Only All Inclusive, Catalonia Yucatan Beach, Chac Hal Al Condos Pto. Aventuras, Coral Maya Turquesa Pto. Aven, Dom. Particular Puerto Aventuras, Dreams Puerto Aventuras, Esencia, Hard Rock Riviera, Lm By Inmense Pto. Aventuras, Omni Puerto Aventuras Beach Resort, Quintas Del Sol Pto. Aventuras, Secret Waters Pto. Aventuras, Serenity Eco Luxury Tented Camp, Villas Del Mar 2 Pto. Aventuras, Villas Del Mar Pto. Aventuras.
  • Zone 4 – Puerto Juarez y Costa Mujeres: All Ritmo Cancun, Amara Cancun Beachfront, Atelier Playa Mujeres, Beloved Playa Mujeres, Catalonia Costa Mujeres All Suites Spa - All Inclusive, Dreams Playa Mujeres, Estudio Playa Mujeres, Excellence Playa Mujeres, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Garza Blanca Cancun, Grand Palladium Costa Mujeres Resort Spa, Hacienda Del Mar, Ikarus Kyte, Majestic Elegance Costa Mujeres- All Inclusive, Muelle Pto. Juarez-ultramar, Paradisus Playa Mujeres, Planet Hollywood Adult Scene Cancun, an Autograph Collection All Inclusive Resort - Adults Only, Riu Dunamar, Riu Latino, Riu Palace Costa Mujeres-All Inclusive, Secrets Playa Mujeres, Trs Coral Hotel Playa Mujeres, Villa Del Palmar Cancun.
  • Zone 6 – Puerto Morelos: Acamaya Reef Cabanas Beach, Azul Beach By Karisma, Azul By Encanto, Azul Sensatori, Breathless Riviera Cancun Resort Spa - Adults Only - All Inclusive, Casa Palma Pto. Morelos, Casa Palma Real (pto. Morelos), Casa Shiva Pto. Morelos, Casa Wagner Pto. Morelos, Corales Suites Pto. Morelos, Desire Pearl Resort Riviera Maya, Desire Resort And Spa, Dom. Particular Puerto Morelos, Dreams Jade Resort Spa - Inclusive, Dreams Natura, Dreams Riviera Cancun Resort And Spa, Dreams Sapphire Resort Spa - All Inclusive, Excellence Riviera Cancun - Adults Only All Inclusive, Golf Moon Palace, Grand Residences Riviera Cancun, Hacienda Morelos Pt. Morelos, Haven Riviera Cancun, Hideaway at Royalton Riviera Cancun, an Autograph Collection All Inclusive Resort - Adults Only, Hilton Cancún All Inclusive, Hotel Amar Inn Pto. Morelos, Hotel Arena Beach Club Pto. Morelos, Hotel Casa Jardin Pto. Morelos, Hotel El Moro Pto. Morelos, Hotel Gota De Sal, Hotel Marina El Cid, Hotel Ojo De Agua Pto. Morelos, Hotel Posada Amor Pto. Morelos, Hotel The Mangles Suites (pto. Morelos), Hyatt Ziva Riviera Cancun, Las Casitas Pto. Morelos, Las Iguanas Condos Pto. Morelos, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, Moon Palace Grand, Moon Palace Nizuc, Moon Palace Sunrise, Nickelodeon Riviera Maya, Ocean Coral Turquesa,Posada El Moro, Royalton Riviera Cancun, an Autograph Collection All-Inclusive Resort Casino, Secrets Riviera Cancun, Secrets Silversands Riviera Cancun, Sensira Resort Spa Riviera Maya, The Fives Oceanfront Pto Mor, Velas Condos Pto. Morelos, Ventus At Marina El Cid, Zoetry Paraiso de La Bonita Riviera Maya - All Inclusive.
  • Zone 8 – Tulum & Akumal: 16 Tulum, Akumal Bay Resorts, Akumal Caribe, Akumal Natura Glamping, Alaya Tulum, Aldea Zama Tulum, Alma Tulum, Aloft Tulum, Amaka Calma Riviera Tulum, Amansala Tulum, Ana Y Jose Charming Hotel And Spa, Aqua Viva Tulum, Aquario Tulum, Arena Blue Tulum, Art Hotel Tulum, Arthouse Art Residences Tulum, Azul Tulum by GuruHotel, Azulik Villas Hotel Tulum Exclusive, Bahia Principe Luxury Akumal - All Inclusive, Be Tulum, Boutique Villas Una Vida, Bt Live Tulum, Cabañas Tulum, Calaluna Tulum, Casa Coyote Tulum, Casa Ganesh Tulum, Casa Kopal Tulum, Casa Malca Tulum, Casa Nawal Tulum, Casa Pueblo Tulum, Central Park Tulum, Chiringuito Tulum, Cielo Maya Beach Tulum, Coco Hacienda Tulum, Coco Limited Tulum, Coco Tulum, Copal Tulum Hotel, Coral Tulum, Diamante K, Dom. Particular Tulum, Don Diego De La Selva Tulum, Dorado Seaside, Dos Ceibas Tulum, Dreams Aventuras Riviera Maya - All Inclusive, Dreams Tulum Resort Spa All Inclusive, Dune Boutique Hotel Located At The Party Zone, El Pez A Colibri Boutique, Elements Tulum, Encantada Tulum, Encanto Tulum At Aldea Zama, Ginger Hotel Tulum, Grand Bahia Principe Akumal, Grand Bahia Principe Coba, Grand Bahia Principe Sian Ka´an All Inclusive, Grand Bahia Principe Tulum, Grand Palladium Colonial Resort, Grand Palladium Kantenah Resort, Grand Palladium Riviera Resort, Grand Palladium White Sands Resort, Grand Sirenis Riviera Maya Resort, Green House Tulum, Green Tulum, Habitas Tulum, Hacienda Doña Isabel Tulum, Harmony Glamping Tulum, Hidden Beach Tulum, Hilton Tulum Riviera Maya All-Inclusive Resort, Hip Hotel Tulum, Hotel Ahau Tulum, Hotel Bardo, Hotel Blanco Tulum, Hotel Blue Sky Tulum, Hotel Casa Santiago Tulum, Hotel Cielo y Selva, Hotel Kin Ha Pueblo Tulum, Hotel Maya Tulum, Hotel Panamera Tulum, Hotel Posada 06 Tulum, Hotel Tiki Tiki Tulum, Hotel Xio Akumal, Hotelito Azul Tulum, Hummingbird Double Room at Bufo Alvarius, Intima Resorts Tulum, Itour Mexico Tulum, Jashita Hotel (bahia Soliman), Joy Tulum, Kanan Tulum - Adults Only, Kasa Hotel + Residences Tulum, Kiima Tulum Hotel, Kore Tulum Retreat and Spa Resort - All Inclusive - Adults only, Kukulcan Hostel Friends Tulum, La Chan Cabañita Tulum, La Zebra Tulum, Lamat Tulum - Beach Front Boutique Hotel, Las Ranitas Eco-boutique Tulum, Las Tres Palmas Tulum, Las Villas Akumal, Live Tulum, Lo Nuestro Petite Tulum, Los Amigos Beach Tulum, Los Lirios Tulum, Lucky Traveler Hostel Tulum, Luna Llena Tulum, Luv Tulum, Maison Tulum, Manglex Cenote Eco Hotel Tulum, Mango Hotel Tulum, Mango Tulum, Maria Del Mar Tulum, Maya Cabañas Cenote Tulum, Maya Tulum, Maya Yoga Hostal Tulum, Mayan House Tulum, Mayan Monkey Hotel Hostel Tulum, Mestizo Galery Tulum, Mezzanine Tulum Colibri Boutique Hotels, Mi Amor Tulum, My Way Boutique Tulum, Naay Boutique Hotel Tulum, Nest Tulum Hotel, Nomade Tulum, Nueva Vida De Ramiro, Oh Tulum, Om Tulum Cabañas, Orchid House Tulum, Paamul, Pacha Tulum, Palms Tulum Luxury, Papaya Playa Tulum, Paraiso Hotel And Spa, Paramar Condos Tulum, Pavo Real Tulum, Piedra Escondida Tulum, Playa Kanek Boutique Hotel, Playa Kin Ha, Pocna Tulum Hotel, Posada 06 Tulum, Posada Gota De Sal Tulum, Posada Lamar Tulum, Punta Piedra Tulum, Radhoo Tulum, Residencia Gorila Tulum, Rosa Del Viento Tulum, Saasil Tulum, Sanara Tulum, Secrets Akumal Riviera Maya - Adults Only - All Inclusive, Selina Tulum, Sensimar Resort Riviera Maya, Gourmet, Serena Tulum, Siete Deseos Tulum, Solera Tulum, Sueños Tulum, Sunscape Akumal Beach, Tago Tulum by G Hotels, Tata Tulum, Teetotum Hotel Tulum, The Beach Tulum, The Royal Suites Yucatan By Palladium, The Sian Kaan At Grand Tulum All Inclusive, Tulum Aura Beach, Tulum Dune Boutique Hotel, Tulum Inn, Unico 20 87 Riviera Maya, Villa Alquimia Tulum, Villa Pescadores Tulum, Villas Geminis Boutique Tulum, Villas H2o Tulum, Villas Latinas Tulum, Villas Sirenas Tulum, Wish Tulum, Xcape Tulum, Xibalba Hotel Tulum, Xscape Tulum, Yoga Shala Tulum, Zamas Tulum, Zazil Kin Tulum, Zulum Tulum.
  • No health restriction
  • This tour/activity will have a maximum of 1,000 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Featured review
Raquel_L
Friendly driver, on time, great service. Take cash for tips, the driver said he only gets paid from tips.

Reviews

4.0
115 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 115 reviews
On time
Predrag_M, Apr 2024
Pickup on agreed time from hotel - 5:25 am Also the ride from Krystal Cancun to the airport Cancun took about 30mins.
Bad
Patricia_A, Mar 2024
We were never picked up They had the wrong hotel than I asked for Had to get a taxi at a much higher rate
Professional and timely
Robert_M, Mar 2024
On both ends of our travel Viator provided a smooth transition between the airport and our lodging. Everything went smoothly with clear communication and prompt service. Thanks you.
I had a very nice driver,...
Josefine_K, Feb 2024
I had a very nice driver, the pickup was in time and it even ended up being a private airport shuttle.
Great Service
patblus, Jan 2024
I was impressed with the ease of communication before the day of travel and the quick responses. The driver was right on time and professional. I felt like we were valuable and that he cared.
Great for solo travelers
Chyan_A, Jan 2024
Great service and ride. They were ready with my name on a sign at the airport and picked me up on time from my hotel to take me back to the airport. I will use their services again in the future
Cancun airport transportation
Kelly_N, Jan 2024
Airport pick up was good; helpful airport staff to guide us to shuttle. Pickup from hotel was late by 30min. Mexico Transportation Services (MTS) made it a point that I needed to be in the hotel lobby by 12N pickup time on departure date. I rushed to check out then waited for 30min. and had to ask the hotel staff to call MTS. MTS should've sent me a text stating that they were on the way and late, so that I do not need to be concerned about possibly missing my international flight. This caused unnecessary stress at the end of a vacation.
Good shared ride to Cancun Airport
Shohei_M, Jan 2024
The driver came to the hotel at the exact pick up time and the ride was very smooth. I got a quick response from the support as well.
Fall Break 2023
Jaquay_a, Sep 2023
All good, I guess. Only thing I dislike is all 3 bookings for hotel to airport transit let you had you sitting in airport 3 hours longer than needed. otherwise, pleasant driver, pick up as scheduled with safe travel & a tip request.
Not in time-this was not the first time this iccurred
K_W, Aug 2023
I had such great anxiety about being on time for my pick up because of the clause stating that they would only wait 5 minutes after the scheduled pick up time.. but the ride was delayed by 20 minutes and I was so worried that I was going to miss my flight.
Response from Host, Aug 2023
Dear passenger, thank you for taking a few minutes of your valuable time to help us improve. We take your feedback seriously and will use it to make any necessary adjustments to our processes and procedures. We would like to address the issue of the extended wait time by acknowledging the ongoing construction on the roads surrounding the airport. This has significantly impacted the ability of our drivers to be on time according to your itinerary. However, while we understand the external factors contributing to the delays, we also acknowledge our responsibility to improve our service and minimize any inconveniences caused to our valued customers. We deeply regret the inconvenience caused, hoping to have the opportunity to serve you as you deserve in the near future. Kind regards, Customer Experience
Smooth transpo from hotel...
FaithAnjelica_E, Aug 2023
Smooth transpo from hotel to airport. The driver is nice and he drives very carefully. He helps to carry luggages
Response from Host, Aug 2023
Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
Very dissatisfied and costly!!!!
leobardo_v, Jul 2023
We had to had to get our own taxi and paid 125 American dollars to take us to airport. Travel Mexico never answered phone calls during the week to confirm time of pick up therefore we never knew what time to be ready. We almost missed our flight and didn’t get to eat. Kinda we’re frustrated and so was I !!!!!!! Si we paid double fir this ride to airport!!!!!!!
Response from Host, Jul 2023
Dear passenger, thank you for taking a few minutes of your valuable time to help us improve. Your comment is of great importance to us and we will do our best to resolve the inconvenience caused, we ask you to please send an email explaining your situation in more detail and your reservation information to customerservicemts@mexicotravelsolutions.com We deeply regret the inconvenience caused, hoping to have the opportunity to serve you as you deserve in the near future. Kind regards, Customer Experience
Care free choice
Maurice_H, Jul 2023
The shuttle van awesome. A brand new van nice seats. Great air condition and a friendly driver. The reservation was easy, and the information provided helped us to check in easily.
Response from Host, Jul 2023
Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
Everything would have been great with working A/C
Jamila_H, May 2023
Good communication and very prompt. Barely functioning air conditioning made for a HOT ride in the back row. We asked the driver and he said what we felt (nothing) was all there was: that the van needed coolant. I am not a person who needs to be in freezing cold A/C but exiting the shuttle covered in sweat is sub-optimal when headed onto a plane.
Response from Host, May 2023
Dear passenger, thank you for taking a few minutes of your valuable time to help us improve. We appreciate your feedback on your experience as it helps us identify areas where we can improve our service. We take your feedback seriously and will use it to make any necessary adjustments to our processes and procedures. We deeply regret the inconvenience caused, hoping to have the opportunity to serve you as you deserve in the near future. Kind regards, Customer Experience
the cancun travel...
MANUEL_B, Apr 2023
the cancun travel solution is very reliable company. will always book our airport shuttle from now on.
Response from Host, Apr 2023
Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
I’d use again
Isaac_M, Feb 2023
Driver showed up within a few minutes of the time scheduled. Got to the airport way too early for a 13:30 flight, could have spent an extra hour at the resort but I do move through airports fairly quickly. Overall, I’d use this service again.
Response from Host, Feb 2023
Dear passenger, thank you for taking a few minutes of your valuable time to help us improve. Your comment is of great importance to us and we will do our best to resolve the inconvenience caused. We deeply regret the inconvenience caused, hoping to have the opportunity to serve you as you deserve in the near future. Kind regards, Customer Experience
Great ride with Viator...
Francis_F, Dec 2022
Great ride with Viator and very affordable too. Would definitely recommend it to my family and friends.
Response from Host, Jan 2023
Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
Would book with them again
Vu_N, Dec 2022
Despite December busy season, Friendly driver, was on time, clean van, got us to airport very quickly
Response from Host, Dec 2022
Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience
Good driver, bad timing
Andreas_R, Nov 2022
Driver was punctual, friendly and the ride was good. 👍 The company advised according to my flight time a pick up at 3.20am. In the end I was the only guest, arrived nearly 4 hours before my flight and had to wait two hours in an airport building without any opened restaurants before check in. If you are more people a taxi would be 200% more comfortable.
Response from Host, Nov 2022
Dear passenger, thank you for taking a few minutes of your valuable time to help us improve. Your comment is of great importance to us and we will do our best to resolve the inconvenience caused. We deeply regret the inconvenience caused, hoping to have the opportunity to serve you as you deserve in the near future. Kind regards, Customer Experience
Very Punctual
Sherry_H, Sep 2022
I got picked up at the exact time I was told (7:33am) and not even missed by a minute. The driver only picked up passengers from my hotel, hence an easy and short ride to the airport.
Response from Host, Sep 2022
Dear passenger, thank you for taking a few minutes of your valuable time to let us know that we met your expectations, we hope to have the opportunity to serve you again. We will be happy to serve you as you deserve on your next trip. Kind regards, Customer Experience

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