Overall, the locations on the tour were fantastic. The pink salt lakes at Las Coloradas and the nature at Rio Lagartos were beautiful. I highly recommend visiting both of these places.
However, I don’t necessarily recommend this specific tour. We were picked up on the bus at 5:55 am from a hotel in the hotel zone in Cancun. We then sat on the bus for the next two hours as people from both Cancun and Playa del Carmen were picked up. People were then transferred from our bus to another in Playa del Carmen to go to Chitchen Itza. Only then did we start the 3 hour drive to Las Coloradas.
Because of the absurdly long bus ride (~5 hours), the rest of the tour felt very rushed. We only had about an hour at Las Coloradas, which was enough time to change into bathing suits to prep for Rio Lagartos and do the 45 minute walking tour with the guide (who was great!). There was barely enough time to put on sunscreen as we began the walking tour in the sun. We were then rushed back onto the bus to move onto the next location without a chance to look around ourselves or visit the gift shop.
I very much enjoyed Rio Lagartos. I loved that the guides had the wildlife “trained” so we were able to get up close to them. However, I do wish there was more commentary. Once on the speedboats, I was expecting to be told what some of the flora and fauna we were seeing were, but no one told us anything. We saw many animals (especially birds), but I don’t know what a lot of them were.
The food. We were given a brown paper bag lunch as advertised on the website: sandwich, a very small apple, juice box and granola bar. This was given to us around 9am. Since we had been up since 5 and didn’t get a chance to eat breakfast because it was too early for the breakfast at our hotel to be open, we immediately ate it. We weren’t given food again until ~3pm Yucatán time (which is 4pm in the same time zone as “breakfast”). We were also only provided one water bottle, which was not enough considering how long we were on the tour and the fact that it was hot out. We also brought water with us but drank all of that too. We were hoping to be able to grab a snack or a drink during the duration of the tour, however, there were no opportunities to buy food or drink because of the rushed nature of the tour. As for the lunch we were provided, it was delicious, but the portions left much to be desired. If you order the chicken, it may be enough food for some people. The fish options were not very filling. And, again, this was the second and final meal provided for the day. After a long day out in the hot sun on a tour, sustenance is needed…and this was not it.
The crocodile farm was cool and fun, but felt like it was slapped onto the end, and again, felt rushed. I did enjoy seeing, holding and feeding the crocs though.
We didn’t get back to our hotel until 8:30pm. We drove from the crocs to Playa del Carmen, people transferred to another bus, and then we began to head back to Cancun. The 3.5ish hours on the way home felt like a breeze compared to the 5 hours it took us to get there. However, we had only had two small meals, some cereal we had brought with us for breakfast and not enough water…so we were overjoyed to be back at the hotel to eat and drink some water.
Overall, the content of the tour was wonderful and I would do that again. But I would not do it with this tour company/this specific tour. Maybe the people picked up in Playa del Carmen would have a better review of this tour. But if you are coming from Cancun, consider a different tour. And bring lots of food and water, because there’s not enough to go around!!!