Meeting points: We offer pick up from any hotel in the Cancun Hotel Zone and Costa Mujeres, but we also offer meeting points for travelers staying in other areas in Cancun, for travelers staying in AirB&B, or Downtown Hotels the meeting point will be Oasis Smart, Tulum Av. The pickup time is set according to the distance to your hotel or meeting point, The exact time is sent to you on the booking confirmation. The last Hotel where we can pick up customers is Hampton Inn By Hilton Cancun, if you are located at other hotel. If you are in a hotel passing this point mentioned, you must approach to be able to provide you with transportation.
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)