Cancun

Isla Mujeres Island and Snorkeling Tour

Name: Isla Mujeres Island and Snorkeling Tour
Brand: Contoy Adventures
SKU: 70244P6
Price: 89.00 USD
Rating: 4.0 (173 reviews)

Cancun, Mexico

From $89.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

8 hours
Pickup offered
Mobile ticket
Offered in: English

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Overview

Enjoy a day away from the hustle and bustle of the mainland on a snorkelling tour of Isla Mujeres. Discover top spots for underwater exploration, and take advantage of free time to explore the island at your own pace. Round-trip transfer from your hotel ensures you locate your vessel with ease, and enjoy meals and drinks included as per itinerary.

Swap urban Cancun for the clear waters around Isla Mujeres
Discover 2 top snorkeling spots for a glimpse of native marine life
Avoid hidden costs with a light breakfast and buffet lunch included
Round-trip transfer from your hotel ensures a hassle-free trip

What's Included

Hotel pickup and drop-off from most hotels in Cancun, Playa del Carmen and Mayan Riviera
Light breakfast and sterilized snorkeling gear
Buffet lunch in Isla Mujeres
Unlimited drinks (domestic open bar)
Bottled water and refreshments
1 snorkeling point
Visit to Isla Mujeres downtown

20 USD per person dock fee and Marine Park Federal Tax

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

Contoy Adventures
Carretera Punta Sam Km. 4.1 Smz 86 Mz 9 Lote 4, 77400 Cancún, Q.R., Mexico
Please arrive at least 45 minutes before the scheduled departure time.

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

We do pickups in any hotel from Cancun downtown or hotel zone, Riviera Maya, Playa del Carmen and Tulum (meeting point in Hacienda Doña Isabel), if your hotel is not listed please write it down. If you stay at a vacation rental, we provide a pickup from a central meeting point.

What To Expect

Additional Info

Confirmation will be received at time of booking
Wheelchair accessible
Stroller accessible
Transportation is wheelchair accessible
Most travelers can participate

Children must be accompanied by an adult.
Dress code is casual and please do not forget your swimsuit!
The tour is operated by a multi-lingual guide.
The snorkeling activity may be cancelled depending on the day's weather and sea conditions.
This tour/activity will have a maximum of 50 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Frequently Asked Questions

The answers provided below are based on answers previously given by the tour provider to customers’ questions.

Q:What is the minimum age to snorkel on the Isla Mujeres Unlimited Island and Snorkeling Tour?

A:For snorkeling out on the reef the children are required to be 10 years and older to be able to snorkel. For snorkeling at the the beach there is no age requirement.

Jun 2023

Traveler Photos

Featured review

Cintya_D

The crew was so helpful. I took my daughter who is wheelchair bounded and they helped us to do all the transfers. There was a great positive vibe that make the whole experience an ongoing party 🎉. I will reallly recommended.

Reviews

4.0

173 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 173 reviews

Okay trip, but I won't go again.

Amanda_H, Mar 2024

There was nothing wrong with this trip. It was as advertised. The snorkeling isn't out of the ordinary. There are a lot of boats all in the same snorkeling location, so you aren't going to see any big fish, sharks, or turtles. I liked that drinks were included. The communication isn't the clearest, and we were a little confused with some of the instructions. They make you take your shoes off on the boat and don't tell you why (I asked several times and they just told me to take my shoes off and put them in the bin each time.). What really made me sad was the "shark encounter" they have on Isla Mujeres. They keep this large nurse shark in a shallow water pen in the sunlight with no shade or nature habitat. They let people get in one at a time to hold the shark and take a picture with it. There should be laws against this. If I want a shark encounter, I want it to be because I happen to see a shark in the water where I am swimming adn the shark isn't forced to be there.

You canceled

MARIO_G, Jan 2024

Yoy canceled on us!! We gave another date as requested. No response!! Please REFUND!! I want my money back! Why would you cancel on us!!!!

Response from Host, Jan 2024

Dear Visitor, We are sorry to hear that you were canceled, cancelations happen only when the Port Authorities cancel the nautic activities, usually because of bad weather. About your refund, you have to contact your travel agency to get it, we are sorry you were not able to live the Isla Mujeres experience and hope that you contact us directly in the future, in order to help you join us directly in another adventure. Best regards Contoy Adventures

A must do!

Jennifer_F, Nov 2023

We had a wonderful time as a family! The entertainment and crew were top notch! You must be a strong swimmer to snorkel.

Unlimited Drinking, yes, Snorkeling NO

Roxana_V, Sep 2023

A dissapointment. After the tour i reread the description to see if I had misunderstood. Nope, it is truly false advertising. They specifically mention 2 top snorkeling sites... what they didn't mention was that the snorkeling at the first site is limited to strong swimmers between the ages of 12 and 60... ??? Which meant my husband and I couldn't participate.. he is a strong swimmer, and at 70 could probably pass for 60, but he didn't want to deal with the crowds in the water. I guess the second site was supposed to be somewhere in Playa Norte.. but since that wasn't mentioned, and no snorkeling gear was handed out as we got off the boat.. well how was that to work? the guided tour consisted of a walk to an expensive souvenir store, there the guides waved in the General direction of Playa Norte .. which is hard to miss. The Beach was ok.. no public bathrooms.. but there are some for a price... we found a restaurant/bar where we enjoyed a cocktail which we payed for, clean bathrooms, and good music. The guides also pointed out a mini mart where you could buy beer if you wanted to drink on the Beach. The Lunch was good, and free drinks at the Beach Bar, I didn't try out the Beach, but my husband enjoyed. If this had been just advertised as a Party Boat with Lunch , I would have been fine, because I did party, free drinks and Fun music are Good. Unfortunately because of the Description I was expecting much more.... I was left feeling deceived.

Mediocrity

Vanessa_A, Aug 2023

Snorkeling was okay. Almost lost someone on the way. Food was mediocre, beach club was a little sad to look at. Sand there was hard and uncomfortable. The personnel was really great though, I have to hand it to them. They were entertaining and helpful!

Response from Host, Sep 2023

Dear Visitor, It is sad to read when someone qualifies something as mediocre, been such a pejorative adjective, especially on a tour where everybody does their best for our visitors to feel comfortable. We are sorry you did not enjoy the Mayan regional food, made by local hands. We appreciate your kind words for our staff and hope that sometime in the future, if you return, you can join us on another one of our tours, like the Contoy Island Eco-Adventure, which seems like a tour you could enjoy better. Best regards Roberto del Castillo Contoy Adventures

Ok but a little misleading

Jeremy_L, Aug 2023

We were very excited to snorkel as a family when we booked this service. It wasn’t until we were on the boat that we were informed that only people 12 years and older can snorkel. We had to leave behind kids and adults to sit on the boat while part of our group snorkeled. The snorkeling sights were good but the overall experience was mediocre. Snorkeling only lasts about 20 minutes and you only get to swim in a straight line behind one of the employees. Also, there is only one snorkeling place on this tour—not two as it says on the listing. The food was good, and so was walking around Isla Mujeres. The atmosphere is very much for adults. The ride back consisted of the crew pouring tequila in everyone’s mouths. Overall, had we known what we know now, we would have booked a different service as we were traveling with young children.

Not kid friendly,not for snorkeling

Dipesh_B, Jul 2023

No organization.Not kid friendly at all.Dont recommend for families.Please don't take you kids to this place. BARLEY ANY SNORKELING.DO NOT BOOK IF YOU ARE LOOKING TO SNORKEL!!

Great experience

Cintya_D, Jun 2023

You’ll have fun if you go for the booze, not the snorkeling

Alissa_M, May 2023

If you’re looking for a good snorkeling opportunity, this is not it. The snorkeling is limited and gives off a bit of a cattle move vibe. There’s a lot of folks, so it’s hard for the crew to do much more than corral people. If you’re looking for a fun drinking opportunity and you want to check out Isla Mujeres, you’ll probably have fun with this tour. Lunch was okay, but not great. North Beach was overly crowded. But if free drinks on a boat are you’re thing, this party on the water is for you.

Response from Host, May 2023

Hello Alissa, We are sorry that you didn´t enjoy our tour, and thank you for sharing your review. The reef snorkeling takes place in a very big and visited place, this is the safest place for this activity and it is a big part of our tour, open bar is indeed included but we don´t consider ourselves a "party" boat, this is a family oriented tour, we can´t control if some people have a little bit more to drink than usual and the show our crew plays is also family oriented. We hope that you come back some other time and perhaps try the Contoy Island tour, which is a more calm and nature lovers experience. Best regards Roberto del Castillo Contoy Adventures

Excellence service

Joanna_B, May 2023

Great service. Our tour guide jesus and edgar and all the other member was excellent. They made our tour exciting and memorable. Especially they sang happy birthday to me. It was my birthday when we went for isla mujeres tour.

Fun experience

Jorge_C, Apr 2023

It was a magnificent experience, they had live music on board and their service was outstanding in my opinion. Keep up the good work!

Great exp except disappointing for snorkeling

sundeep_p, Apr 2023

They didn’t help for the snorkeling for beginners, food at lunch is also not great. Captain is also great

Great Savings and Great Fun booking with trip advisor

David_K, Mar 2023

The savings we got by booking with trip advisor was the first Great thing about our trip. Our hotel wanted $99.USD per person each, about $300.Usd for the three of us, and we got all three people for $29.USD each, saving us over $200.USD, so we booked three more tours for a total of $189.USD for three people. The same exact tours would have been over $600.USD for the three of us through our hotel. The tour operator was verry nice and friendly and we had a great time. I highly recommend booking with trip advisor, as I will from now on for all my future vacations. Dave K. Chicago, IL.

There was an excellent...

Ashley_S, Feb 2023

There was an excellent live musician aboard playing saxophone and trumpet. The tour guide was friendly and fun. We went to several beautiful locations and enjoyed the snorkeling and swimming.

Good for Spanish speakers, ok for English

Rachel_R, Oct 2022

Was louder than I expected, little instructions in English so we just kinda followed and hoped we understood enough. Pay attention to guides names because you’ll end up in a sea of people and hear “Marcos group here” and hope you’re following the right one.

It was AMAZING ! Really...

sofia_m, Jul 2022

It was AMAZING ! Really pretty beach, the worker was really nice too ! We see many fish in the sea !

Response from Host, Aug 2022

Hello Sofia, so glad to see that you enjoyed your experience with Contoy Adventures, we hope to see you soon going back to Isla Mujeres or in any other of our adventures! Best regards Roberto del Castillo Contoy Adventures

Exercise extreme caution and please read below.

Brandi_B, Jul 2022

They really need to change the title of this tour. This is absolutely the opposite of unlimited. We were only in the water about 45 minutes out of an all day trip. IM PRIOR MILITARY, CURRENTLY MEDICAL PROFESSIONAL AND FIRST RESPONDER IN THE USA. THIS IS NOT SUITABLE FOR CHILDREN. CHILDREN WERE UNABLE TO SNORKEL. THIS IS NOT SAFE FOR ANY CHILD AND IF YOUR CHILD ID UNDER 12, THEY WONT EVEN BE ALLOWED TO ATTEMPT TO SNORKEL. We were picked up at our hotel at 825 am and didn’t get back until after 6pm. We spent 95% of the day off on the boat just riding. Let me start by saying the crew was excellent and I don’t believe the schedule was their choice. The first spot and only spot to snorkel that we stopped at was an area that has seas so rough, 50% of our passengers couldn’t swim in it. We had people who were getting in the water to snorkel, and within 15 seconds they were trying to return to the boat because of the current. I snorkel a lot and this was bad. This water was the absolutely terrifying. We were only given the belt style safety devices to wear. As I looked around at the other boats in the area, they have had the full life jacket style vests. All we had were the ones that go around your waist. I’m an excellent swimmer, former college swim team, and I was absolutely exhausted and a bit fearful of the current. The current was nothing to underestimate. I’m in excellent physical condition. Upon getting back in the boat after this swim, we were informed that 2 people had drowned in this water earlier and the former captain was in jail as they were counting heads. The next stop to as about an hour and a half later just for lunch. Then back in the boat. The next area we went to was a sandy beach area where we were told we’d have an hour to swim. Well… the spot where they dropped anchor was in a heavily populated area with a lot of other boats and as we were getting in the water, people were being hit by the other boats that were floating in the water, just glad no engines were on. We were literally having to swim between very large boats, catamarans, and other vessels just to get to a safe area to swim. 20 minutes later we were being called back to the boat to leave again. The next stop was in town just for souvenirs and such. We got a free tequila tasting which was nice. Alexander at the tequila tasting was excellent. We had about an hour to walk around the town, then back to the boat and returned to the marina to terminate the tour day. PLEASE EXERCISE EXTREME CAUTION WHEN MAKING THE CHOICE TO BRING CHILDREN ON THIS TRIP. THIS IS NO EXAGGERATION, THIS IS NOT ME BEING ANNOYED.THIS TRIP IS NOT SUITABLE FOR CHILDREN. ALSO, ENSURE THAT THE BOAT YOU GET IN HAS THE FULL LIFE JACKET STYLE VESTS TO USE.

Don’t book this!

Jason_B, Jun 2022

This tour was not at all what it was advertised to be. It’s called unlimited snorkel but I think we snorkeled for about 25 minutes of the whole 7 hours we were out. The description said we would not have more than 7 people in our group. There was at least 70 people on the boat and we had to snorkel right on top of each other. It’s advertised that it’s the only tour that will take you to the secret parts of the island, unexplored by other tours. We anchored with AT LEAST 5 other full boats nearby who were also snorkeling. It’s advertised that you will have the chance to experience snorkeling at it's best in 2 different spots, the Punta Sam Reef and Playa Norte. We anchored only ONCE to snorkel. They advertise that they will provide you with the best snorkeling equipment by NATIONAL GEOGRAPHIC SNORKEL- there was nothing special about this equipment and we were not given foot flippers even though they were in a large bucket where the snorkel gear was. It advertised that a light breakfast and buffet lunch are also included. THERE WAS NO BREAKFAST OFFERED. I would love to get my money back if I could figure out who to contact.

It’s Okay

Victoria_T, Jun 2022

The trip was okay. If you just want to drink and have a chill day then this is perfect for you. There was only one snorkeling point that wasn’t that long and you had to be a very strong swimmer. It was very crowed in the snorkeling area so you didn’t get to see much. The beach club isn’t so. We went to a beach at the end of a restaurant strip that had beds of sea grass everywhere. One redeeming point was the free swimming spot was beautiful (This is not a snorkeling spot). The exploration part is tourist trap and only gives you enough time to visit a few shops before departure.

Response from Host, Jun 2022

Dear Visitor, We are sorry to hear that our tour didn't exceeded your expectations as it usually does to most of our visitors, actually there are 2 snorkeling spots, the second one is Playa Norte Beach where we did go, you just have to go round the beach to find it. We are also sorry to hear about the seaweed but mother nature was not on our side that day, Isla Mujeres is usually free of seaweed. We are not sure what do you mean when you mention a tourist trap, the free time in downtown Isla Mujeres is free time so you pretty much can do as you want for 1 hour. We hope that you can come again with us in one of our adventures soon and find better weather and seeweed conditions. Best regards Roberto del Castillo Contoy Adventures

Didn’t took to the Snorkeling and wasted money

Ajit_K, May 2022

There was No snorkeling where it was supposed to be Unlimited Snorkeling and it was little bit rain before tour was started but it was finished within few minutes after that but they didn’t took to the snorkeling which was the main interest of us and was ruined the trip.

Response from Host, Jun 2022

Dear Visitor, We are sad to hear that your experience was not as expected, the snorkeling was cancelled because of the wind conditions and not by us but by the Port authorities always thinking on our visitors safety. We did the rest of the your with everything included, unfortunately the snorkeling wasn't allowed that day, we understand that snorkeling was the highlight of your visit but we hope that the rest of the itinerary was good for you, Isla Mujeres is a beautiful island and we hope you enjoyed the fabulous buffet lunch that you have, we also hope that you enjoy the Playa Mujeres beach visit wich is considered one of the 10 most beautiful beaches in the world, we invite you to come with us on another adventure and hopefully no rain or wind will cancel the snorkeling activity. Best regards Roberto del Castillo Contoy Adventures