Carretera Punta Sam Km. 4.1 Smz 86 Mz 9 Lote 4, 77400 Cancún, Q.R. The departure time of the boat is 09:30 and 16:30 hrs. You must meet at this point Please contact our Customer service if you should need personal assistance for directions from Cancun, Playa del Carmen, or Riviera Maya
The pickup time is defined depending on the hotel you are staying in, please contact our Customer service if you should need personal assistance for directions from Cancun, Playa del Carmen, or Riviera Maya.
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)