Cancun

Whale Shark Encounter Experience in Cancun (Snack Lunch included)

Cancun, Mexico
Whale Shark Encounter a Real Lifetime Experience

From $189.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

Overview

Mexico's Yucatan peninsula is one of the few places in the world where you can share the water with the largest fish in the world, the whale shark. Make the most of this opportunity by joining this small-group cruise in search of the creatures. You will have the opportunity to dive into the water and have an encounter with wildlife that few people can experience. Includes a light breakfast and lunch.
  • Opportunity to swim next to whale sharks: Once-in-a-lifetime experience
  • Small-group tour (maximum 10): Ensures a more personal experience
  • Includes breakfast, lunch, snacks, and soft drinks
  • Learn about whale shark behavior from your guides

What's Included

  • Use of Snorkeling equipment
  • Lifejacket
  • Lunch
  • Bottled water
  • Search of the Whale Shark (aprox 2 immersions per person)
  • Federal tax port of $20 USD per person
  • Snacks at check in: coffee, juice and bread (ONLY IN DELUXE OPTION)
  • Soda Drinks (ONLY IN DELUXE OPTION)
  • Additional Snorkel Experience at Isla Mujeres Reef (ONLY IN DELUXE OPTION)

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

  • Marina Hacienda del Mar
    Carretera, Carr. a Punta Sam Supermanzana 84, Puerto Juarez, 77500 Cancún, Q.R., Mexico

    CLASSIC OPTION: The season starts from Jun 2 to September 15, the departure is at Marina Hacienda Del Mar Punta Sam at 7:30 am. DELUXE OPTION: The season starts from Jun 2 to September 15, the departure is at Marina Punta Norte (Carretera Punta Sam Marina km 2 + 050) at 9:30 am.

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

If your hotel is not listed please let us know in which hotel are you staying so a representative of our company can contact you to indicate the correct place and time of your pickup. We ask you to indicate the hotel where you are staying in the special requirements box and also with your email. This service has 2 schedules: Classic and Deluxe Option. The schedules vary according to the hotel, our representative will indicate the exact schedule via mail or via text message. For this tour, we do not have departures on the 30th of each month due to Whale Shark Conservation Day. It is important to mention that for TULUM option this service is only bookable for Monday and Saturdays.You will receive confirmation at the time of booking, unless you reserve 7 days or less before the trip. In that case you will receive confirmation within 48 hours, provided there is availability.To organize the tour, a minimum number of passengers is necessary. It is possible that the tour is canceled after confirmation if there is not a sufficient number of passengers. In the event that this happens, you will be offered the option to make the excursion on another date or you will be refunded the full amount. Please select round trip from Cancun if your hotel is in hotel zone of Cancun, Playa mujeres, downtown and Riviera Cancun. If you are in Puerto Morelos or Playa del Carmen select Playa del Carmen option. And if your hotel is between Xcaret and Super Aki Tulum please select roundtrip from Tulum

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

Reviews

4.5
4 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-4 of 4 reviews
No whale shark tour trip of a lifetime!
Dennis_O, Aug 2023
Paid over $200 for a boat ride for about a hour, saw about 40 boats I heard there was 1 whale shark never got a chance to see it. 2 people before me saw one whale shark, when it was my turn the whale shark disappeared, very congested with people trying to see it. I never seen anything. Called company they never got back to me for refund. 4 out 8 people got seasick not me. Would not recommend several other people were disappointed too!
Response from Host, Aug 2023
Dear Dennis! We are sorry to hear that you were not lucky enough to see the whale shark. In the description of the activity, it says "The swims can be 1 or a maximum of 3 times per couple, clarifying that depending on the number of sharks in the area is the number of times the swim will be performed. In case we find less than 5 whale sharks, we will do only the sighting". We thank you for sharing your experience with us and we invite you to know the other excursions available. Thank you for visiting the state of Quintana Roo. And receive cordial greetings.
AMAZING!!!
Rhenda_B, Aug 2023
This was an amazing trip! Our guide was the best!!! I would highly recommend having this experience. The views were hands down stunning.
Response from Host, Aug 2023
Dear Rhenda! We are pleased for your comment, thanks for the preference and it's wonderfull that you had an amazing trip with us. The Whale Shark Encounter always is an unique experience. Keep enjoying the different attractions that the Mexican Caribbean has to offer and we send you our best regards.
Swimming with Sharks!!
Leslie_L, Jun 2023
Fabulous views!! Up close views of the whale sharks. Better than we all expected. The tours guides were fantastic and knowledgeable. We all would do again. Thank you!!!
Response from Host, Jul 2023
Hello Leslie! We are glad to know you enjoy swimming with whale sharks . Remember this activity is a matter of luck and you got it. We look forward to seeing you again for more incredible experiences at Mexican Caribbean. Thank you for your preference and your comments. Have a nice day!
Amazing
Vanessa_V, Aug 2021
It is a once in a lifetime tour to take. The whale sharks are incredible. Pros: Our tour guide was great, even when I got a little scared in the water, not of the whale shark, just the water in general. Lunch was nice at the Island. Cons: It does feel a little rushed and breakfast was a little small. Overall the whole experience was amazing.
Response from Host, Sep 2021
I appreciate your opinion, we hope to serve you in the near future on another tour. and improve day by day to surprise you again in one of our tours.

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