Florence
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Palazzo Pitti - Priority Ticket

Florence, Italy
PALAZZO PITTI SKIP THE LINE TICKETS
Likely to Sell Out

From $31.74

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 2 hours

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Overview

    What's Included

    • Skip-the-line entrance ticket
    • Reservation service
    • Guide, audio guide, transport services and tips

    Meeting and Pickup

    Departure Point

    • Palazzo Pitti, Piazza Dei Pitti 1, 50125, Florence Italy

    Ticket Redemption Point

    Via dei Castellani, 14, 50122 Firenze FI, Italy

    What To Expect

    Palazzo Pitti

    Admission Ticket Included

    Additional Info

    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • Stroller accessible
    • Near public transportation
    • Transportation is wheelchair accessible
    • Surfaces are wheelchair accessible
    • Most travelers can participate
    • This tour/activity will have a maximum of 10 travelers

    Cancellation Policy

    You can cancel up to 24 hours in advance of the experience for a full refund.

    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.

    Traveler Photos

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    Reviews

    4.0
    21 reviews
    Total review count and overall rating based on Viator and Tripadvisor reviews
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    Reviews by Viator travelers.
    Showing 1-10 of 21 reviews
    Getting the tickets was inconvenient
    lynn_m, Dec 2023
    Given that my tickets were for 3pm entry, we were not close to the office that I had to go to pick up the tickets. It would have been much more convenient to have a QR code emailed after payment to enter the Palazzo Pitti. Then the next day we had tickets for the Uffizi and when we tried to pick them up early in the day, we couldn't receive them until just a hour before the entry time. Again, this is a big inconvience when you're trying to make the most of your time.
    Pitti palace
    Marie_A, Oct 2023
    Booked tour without realizing it was not guided and no audio . Had to rely on signs in rooms and travel book .fantastic building g and art work but would have preferred some instruction.
    Happy we made time for...
    Catherine_S, Jun 2023
    Happy we made time for the Pitti Palace. We just bought tickets, no tour and enjoyed the history. We had gone to The Medici Chapels first and we’re familiar with the wife who bought it!
    Would recommend getting...
    Kimberly_F, Apr 2023
    Would recommend getting the audio tour and planning for at least 1 1/2 hours for the garden. Also, do some reading on the family.
    I booked several tours...
    Anne_C, Jun 2022
    I booked several tours and this one was horrible. Again I never got an email with my ticket only a download that brought up a green voucher that said this is not your entry ticket So when I went to the Pitti Palace ticket office they would not give me a ticket. They said Florence City Tours would meet me at the entrance and give me my ticket but this wasn’t true either. I was supposed to get my ticket at their office which is 10 minutes away from Pitti. What a mess. This was not Communicated to me so I asked for a refund which Florence City Toirs said NO but Jonathan with Viator put in a refund process for me which I will receive in 7 days. Another issue with this is I paid $64 for Skip the line tickets for Pitti and Boboli when they sell the same ticket (no skip the line) for $22😳. I understand Skip the line would be more but this is a huge and ridiculous difference in price.
    Chistano was wonderful....
    michelleanne_a, Dec 2021
    Chistano was wonderful. He shared all his knowledge as a historian and once he knew my background in art history he showed is all the Rachael's. We were thrilled to be able to learn so.much from him. Thank you.
    Response from Host, Jan 2022
    Dear Costumer, thank you for your time and for sharing your positive experience with Cristiano at the Pitti Palace. Greetings, City Florence Tours Staff
    Unnecessary
    Ezra_L, Oct 2021
    Appointment was for 11 museum opened at 1 30 To pick up ticket I need to go out of my way There are no lines for pitti tickets Easier and cheaper to just get at museum or on line
    Response from Host, Oct 2021
    Dear Customer, unfortunately the Pitti Palace in this post-emergency covid 19 period, changes its opening hours very often. In recent weeks the Palace is opening only during the afternoon, from 13.30 onwards and this is not up to us. It is a decision that is taken directly by the director of Palazzo Pitti, since there are not many staff available, unfortunately he has to make shortened opening hours. Is also not our fault if there is little tourism and few queues in this period, we do our service, booking the ticket at a scheduled time and deliver it to the customer. As for our office, we have the meeting point in the historic center of Florence, we pay a very high rent to maintain such a central office, so as not to have a meeting point on the street like many other tour companies do. Anyway the office is only 10 minutes by walk from the Palace and is clearly indicated on the voucher. I'm sad that your experience was not satisfactory for you, we did our best, we were available any time, responding you at the phone also early in the morning, before the opening time of our office, trying to help you. We also helped you to find a place to have lunch and we're sad that after this you wrote a bad review. Anyway thanks and best regards. CityFlorenceTours Staff.
    overwhelming ...
    VIOREL_B, Sep 2021
    overwhelming by all means - architecture, gardens and interiors. how lucky dostojewski must have been, to live just across the street. anytime again.
    Response from Host, Sep 2021
    Dear Doctor, thank you for sharing many of your visits in Florence with our agency. It was a pleasure to have you and your family as our guests. We hope to see you soon. Greetings, CityFlorenceTours Staff.
    Palazzo Pitti, una joya artística
    Lievana_M, Jan 2023
    Importante tener entrada anticipada, con ella se puede ahorrar las colas. Luego estar dispuesto a disfrutar de un acerbo artístico único y de gran valor.
    Manque de pratique
    Vronique_M, Aug 2019
    Je n'ai pas pu utiliser mon ticket car impossible retourner pour le retirer. Un seul bureau dans tout Florence pour distribuer ces billets c'est très difficile de revenir si loin les chercher. Meilleure organisation si on les recevait par email après la commande et le paiement.

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