Krakow

Auschwitz Birkenau Self-Guided & Guided Tour from Krakow

Badge of ExcellenceKrakow, Poland
Auschwitz Birkenau Self Guided tour with guidebook from Krakow
Likely to Sell Out

From $43.10

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 7 hours
  • Pickup offered
  • Offered in: English

Overview

Expand your knowledge of World War II history and the tragic events that unfolded in Nazi-occupied Poland with a visit to the Auschwitz-Birkenau Memorial and Museum. Instead of figuring out local bus timetables, get picked up from your Krakow accommodation and taken directly to the former concentration camp. Once at the site, a museum guide takes you through the main parts of both sites to see remnants of gas chambers, crematoriums, the "Death Gate," and more.
  • Visit one of Poland’s UNESCO World Heritage Sites: Auschwitz-Birkenau
  • A museum guide shows you around the main parts of the camp
  • Learn about the Holocaust and the events of World War II
  • Enjoy round-trip transfers from your Krakow accommodation

What's Included

  • Visiting the camp Auschwitz I with a licensed English-speaking guide
  • Visiting the camp Auschwitz II Birkenau with a licensed English-speaking guide
  • Pick up from your hotel/apartament/hostel in Krakow
  • Drop off in your hotel or any place in Krakow City Centre
  • English-speaking driver
  • Air-conditioned vehicle
  • Admission fee
  • All Fees and Taxes
  • Lunch

Meeting And Pickup

You can head directly to your preferred meeting point, or request pickup.

Meeting points

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Pickup points

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End point

This activity ends back at the meeting point.

Pickup details

We pickup people from every hotel or apartment from defined area.

What To Expect

Krakow (Pass By)

Panstwowe Muzeum Auschwitz-Birkenau

1 hour 45 minutesAdmission Ticket Included

Brzezinka

1 hour Admission Ticket Free

Krakow (Pass By)

Additional Info

  • Confirmation will be received within 48 hours of booking, subject to availability
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • Most travelers can participate
  • TRANSPORT: Our mode of transport includes the use of minibuses and minivans. Should you experience motion sickness or encounter any discomfort related to car travel, we kindly ask you to notify us beforehand. Please note, travel duration is subject to change based on weather and road conditions, which may result in delays.
  • VISIT: The Auschwitz-Birkenau Museum welcomes a large number of guests each day. Due to the significant influx of visitors, touring the site independently may be challenging. Visitors are expected to behave respectfully and appropriately within the camp areas. A smart casual dress code is advised to honor the gravity of the site. It is important to note that eating, smoking, and any form of disruptive behavior are not permitted on the Museum grounds.
  • GUIDES: All guides are trained by the museum and are its employees. The museum's regulations do not allow individuals without proper authorization to conduct tours. In cases where the museum cannot provide a guide fluent in a specific language, it permits the use of interpreters from companies, who accompany the museum's guide. All interpreters that we employ possess extensive knowledge about the camps, speak English very fluently, and conduct tours independently (you can read about them in reviews, including Brigit and Ana). The tour route is determined by the museum, and tour operators have no influence over it.
  • PICKUP: Several hotels in Krakow are located in areas with traffic restrictions. Consequently, your pickup will be organized from the closest point that can be accessed, and you will be informed about the details.
  • DEPARTURE: Owing to the museum's regulations, constraints on the number of people allowed inside at once, and the substantial influx of guests, there might be adjustments to the scheduled pickup times. We appreciate your patience and recommend not scheduling additional engagements on the day of your visit, given the potential difficulty in rearranging. We recognize our clients' eagerness to experience as much of our city as possible, and we make every effort to inform you about the pickup schedule well in advance. Generally, we will contact all visitors about 3-7 days prior to their tour to facilitate better planning for the day.
  • DOCUMENTS: The Auschwitz-Birkenau Museum requires the verification of personal information, necessitating the submission of full names for all individuals included in the booking. It is also imperative to have your passport or identification card on hand, as it might be inspected upon entry to the museum. Not presenting these documents could lead to being refused admission.
  • BAG SIZE: Please be aware that entry to the Auschwitz-Birkenau Museum is not allowed with large bags or backpacks. The maximum permissible size is 30cm x 20cm x 10cm. You can securely leave your bags in your car, which will be locked during your visit.
  • LUNCH: Lunch is not included in the tour package. There isn't ample time for a regular lunch break between visits to Auschwitz (1st camp) and Birkenau (2nd camp), so it's advisable to bring along a snack or some food to stave off hunger. However, if you prefer a more substantial meal, you can opt to order lunch boxes through us for an additional fee. We'll send you the offer the day before the excursion. Please note that at the parking lot, only vending machines with snacks are available, as the restaurant is currently under construction.
  • SECURITY: Please be prepared to undergo a security check, similar to airport procedures, before entering the Auschwitz-Birkenau Museum.
  • WEATHER: Our operations run regardless of weather conditions. You will spend up to 70% of your time outdoors, particularly at Auschwitz II-Birkenau. Therefore, we advise you to dress accordingly for the weather and bring water, especially on sunny days.
  • CHILDREN: Children must be accompanied by an adult, and infant seats are available for younger children. Due to the potentially traumatic nature of the visit to the Auschwitz-Birkenau Museum, we recommend that visitors be at least 13 years old.
  • PICTURES: Visitors are generally permitted to take photographs, with a few exceptions clearly indicated. However, taking photos inside buildings using flash is strictly prohibited.
  • CONTACT: We confirm all tours via messaging apps such as WhatsApp, Viber, Signal, and Telegram. According to us and our clients, this is the most convenient form of communication. If you don't use any of them, don't worry, we'll send you an email. Emails are sent through the system, so please also check your spam folder to ensure you don't miss our message.
  • GROUP: The group is of the standard size recommended by the museum, typically ranging between 16 and 30 people.
  • SELF-GUIDED OPTION: Due to the change in the museum entry regulations for groups without a guide and the addition of another checkpoint for groups without a guide at the entrance to Auschwitz II-Birkenau camp, we have decided to suspend the organization of this type of tour. We believe that on days with a higher number of visitors, the checkpoints are insufficient, and the limited time for touring both camps is not adequate. We sincerely apologize, but in order to ensure the quality of the tour, we recommend choosing a guided tour.
  • This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

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Reviews

5.0
459 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 459 reviews
As above
janet_s, Feb 2024
We were late getting there and the group was sent to find our allocated guide which was no easy task as it took us a good half an hour to find him. Moving forward my husband has some mobility issues and walks with a walking stick, no consideration for him was acknowledged by our guide and by the time we caught him up he was already moving forward to the next stop, subsequently we missed all that he had to talk about. We were given less than 15 minutes to have our lunch and all in all the experience was not what we expected and hoped for.
Response from Host, Feb 2024
I am very sorry that the tour did not meet your expectations. Sometimes unforeseeable events can occur, and we have no control over them. We had to proceed in accordance with the museum's regulations, and no one can change that. The driver did everything to ensure that your tour took place as planned, and that's how it was. As for the break, everyone is informed the day before that there is only a short break between camps and to bring something to eat. This information can also be found in additional details in the tour description. I am sorry that this happened; however, such situations rarely occur, and when they do, we do everything to ensure that the tour goes ahead.
Dignified Experience
Paul_R, Feb 2024
Everybody who visits Krakow should go to understand and reflect. The day itself was as described and the minibus picked us up and collected us on time for the return journey.
Response from Host, Feb 2024
Thank you for sharing your thoughts on the significance of visiting and reflecting upon the historical sites near Krakow. We're glad to hear that the day went as described and that the minibus service for your pick-up and return journey was punctual. Ensuring a smooth and timely transportation experience is important to us, as it sets the tone for a thoughtful and reflective day. We agree with you that such visits are crucial for understanding and reflection, offering profound insights into history and humanity. We're honored to facilitate these important experiences for our guests. Thank you for choosing our service for your visit, and we hope it provided you with meaningful insights and reflections.
Fantastic tour guide experience
Davina_G, Feb 2024
Our trip was organised perfectly, picked up from our hotel by a lovely guy, lunch was provided on request for £9, water, apple juice, a baguette, fruit and snacks. Our tour guild was fantastic a lovely lady and very informative. I would highly recommend this company.
Response from Host, Feb 2024
Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that your trip was organized perfectly and that you found our driver to be lovely and accommodating. Providing a convenient and comfortable experience, including the option for a lunch pack, is important to us, and we're glad you enjoyed the selection offered. It's also great to know that your tour guide was fantastic, adding significant value to your visit with her informative and engaging approach. We take pride in our team's ability to deliver memorable experiences, and your feedback is a testament to their dedication. Your high recommendation is greatly appreciated, and we're honored to have been able to serve you on your journey. Thank you for choosing our company, and we look forward to the opportunity to welcome you again in the future.
Definitely worth doing
Rhys_T, Feb 2024
Eye opening and informative trip with great knowledge from the tour guide. We had good and easy communication from the outset from Bartek and our driver Konrad was on time, open to questions and very informative.
Response from Host, Feb 2024
Thank you for sharing your experience with us. We're pleased to hear that your trip was eye-opening and informative, and that our tour guide provided great knowledge throughout. Good and easy communication is something we strive for, so knowing that Bartek ensured this from the outset is wonderful to hear. We're also glad that Konrad, your driver, was punctual, open to questions, and informative, adding further value to your experience. Our team aims to provide comprehensive and engaging tours, and feedback like yours is incredibly encouraging. Thank you for choosing our tour, and we hope to have the opportunity to welcome you again in the future.
Perfect trip
Lesley, Feb 2024
The trip was perfect in every way. The company made contact 5 days before the trip to confirm pick up arrangements and the day before to finalise everything. On the day everything was professional. Would highly recommend booking this tour.
Response from Host, Feb 2024
We're delighted to hear that your trip was perfect in every way and that you found our communication and organization to be professional. Our team works diligently to ensure that all details are confirmed well in advance and that every aspect of your experience runs smoothly, from pick-up to the tour itself. Your high recommendation means a great deal to us, and we're grateful for the opportunity to have provided you with a memorable and well-organized tour. Thank you for choosing us and for taking the time to share your positive feedback. We look forward to the possibility of welcoming you on another tour in the future.
Thoroughly recommend the tour and the guides
David_L, Feb 2024
The whole trip was brilliantly organised. Very knowledgeable guides with excellent delivery and communication skills in a very difficult, traumatic and disturbing setting.
Response from Host, Feb 2024
Thank you for taking the time to share your feedback on your recent trip with us. We're heartened to hear that you found the organization to be brilliant and the guides knowledgeable. Our team strives to ensure that every aspect of the tour is well-planned and informative, especially given the sensitive nature of the sites visited. We understand the challenge of conveying the history of such traumatic and disturbing settings, and we're grateful for your acknowledgment of our guides' excellent delivery and communication skills. It's of utmost importance to us that the stories and histories are presented with the respect and care they deserve. Thank you once again for choosing our tour. Your insights are invaluable to us and help us maintain the quality and sensitivity of our services.
fantastic from start to finish
Maia_H, Feb 2024
Our Driver Konrad was exceptional, he was so friendly and helpful. He picked us up right outside our apartment and dropped us home. We thought the trip was really well organised. Highly recommended if coming to Krakow.
Response from Host, Feb 2024
Thank you for your kind words and for highly recommending our service. We're delighted to hear that Konrad, your driver, provided exceptional, friendly, and helpful service, ensuring your pick-up and drop-off right at your apartment was seamless and convenient. It's wonderful to know that you found the trip to be really well organised. Our team works hard to ensure that every aspect of our tours runs smoothly and meets the expectations of our guests. Feedback like yours is incredibly rewarding and motivates us to continue delivering high-quality experiences. Thank you again for choosing us for your trip and for taking the time to share your experience. We hope to have the opportunity to welcome you on another tour should you return to Krakow.
Great tour, seamlessly organised.
Sarah_C, Feb 2024
This was a great tour, very well organised. We were picked up from our hotel at the agreed time and dropped back off afterwards. Our Driver Tomek was great, really informative & helpful, it all ran so smoothly. We took up the option of purchasing the lunch bags as there’s not much time to purchase food or drink during the tour. We were glad we did, they were really good value. The tour guide who took us round both camps was friendly & very knowledgeable. We were a family of 4 (we took our boys aged 15 and 12 who both found the day interesting and educational). We would highly recommend this tour with this tour company, it was excellent.
Response from Host, Feb 2024
We're truly heartened by your feedback and delighted to know that you found the tour well-organized and to your satisfaction. It's wonderful to hear that Tomek, your driver, provided you with informative and helpful service, ensuring a smooth experience from pick-up to drop-off. We're also glad that you found the lunch bags to be of good value and that they enhanced your tour experience by offering a convenient meal solution. It's important to us that every aspect of our tours meets our guests' needs. Hearing that the tour guide was friendly and knowledgeable, providing an enriching experience as you visited both camps, is very encouraging. We aim to ensure that all our guests, regardless of age, find value and education in the tours we offer, and it's heartening to know your boys found the day interesting. Thank you for your high recommendation and for choosing us for your family's tour. We hope to have the pleasure of welcoming you back on another tour in the future.
Auschwitz Tour
Rebecca_W, Feb 2024
It seems wrong to rate something like Auschwitz but the day from start to finish ran smoothly. Communication from the company was second to non. From confirming our pick up point prior to even leaving the UK and then a further message the day before confirming pick up time, everything went smoothly. Our driver, Konrad, was bang on time and informative as to the schedule for the day. An absolute must for anyone who visits Krakow.
Response from Host, Feb 2024
Thank you for sharing your reflections on your visit to Auschwitz with us. We understand the complex emotions tied to rating such a significant and somber site, but are heartened to hear that the logistics of your day were seamless and well-communicated. Ensuring clear and timely communication, especially for such an important journey, is a priority for us, and we're glad that our efforts in confirming your pick-up details contributed to a smooth experience. It's wonderful to hear that Konrad, your driver, was punctual and provided you with all the necessary information regarding the schedule for the day. We believe that having knowledgeable and considerate staff is key to making such visits as meaningful as possible. We appreciate your recommendation and agree that visiting Auschwitz is a profoundly important experience for those who come to Krakow, offering invaluable insights into history. Thank you once again for choosing our service for your visit.
Fantastic experience
gill_s, Feb 2024
Everything was very well organised and our driver was amazing, thank you. The guide was so respectful and knowledgeable of the camps, we were emotionally exhausted after it as it was so upsetting to hear and see the atrocities of man.
Response from Host, Feb 2024
Thank you very much for taking the time to share your experience with us. We're pleased to hear that the organization of your tour met your expectations and that our driver provided an excellent service. It's also heartening to know that the guide conducted the tour with the respect and depth of knowledge that the significance of the camps demands. We understand how emotionally challenging such visits can be, and we're grateful for your acknowledgment of the importance of remembering and learning from the atrocities of the past. Your feedback is immensely valuable to us as it helps us maintain the quality of our tours and ensure that they are delivered with sensitivity and respect. Thank you once again for choosing us for such an important and reflective journey.
Krakow
Joanne_H, Feb 2024
Picked up from our hotel and dropped off where we wanted, our guide was very punctual and got us where we needed to be right on time.
Response from Host, Feb 2024
Dear Joanne_H, Thank you for sharing your experience. We're pleased to hear that the pickup and drop-off service from your hotel was convenient and tailored to your preferences. It's great to know that punctuality was a highlight, ensuring you were where you needed to be, right on time. We understand the importance of a smooth and efficient service to enhance your overall experience. We appreciate your feedback and are glad we could meet your expectations. Best regards, Welcome in Cracow team
Not for the feint hearted
Allison_K, Feb 2024
The tour itself was thought provoking and our guide very passionate about the history. All perfectly organised with a friendly driver
Response from Host, Feb 2024
Dear Guest, Thank you for taking the time to share your thoughts on the tour. We're deeply moved to hear that you found it thought-provoking and that our guide's passion for the history made a significant impact on your experience. It's also wonderful to know that everything was perfectly organized and that you found our driver to be friendly. We strive to create meaningful experiences for our guests, and your feedback is a valuable affirmation of our efforts. Best regards, Welcome in Cracow team
Moving and thought provoking trip.
Laura_G, Feb 2024
Excellent driver to/from and between the camps, on time. Tour is very well organised with knowledgeable guide and focussed on most important points of interest.
Response from Host, Feb 2024
Dear Laura_G, Thank you for your positive feedback. We're pleased to hear that our driver provided excellent service, ensuring punctuality to and from the camps, and that you found the tour well-organized with a knowledgeable guide. It's important to us that the tour focuses on the most significant points of interest, and we're glad this aspect met your expectations. Your appreciation is highly valued, and we're committed to maintaining this level of service and organization for all our guests. Best regards, Welcome in Cracow team
Tour guide needs to retire
Bev_W, Jan 2024
Cannot fault the driver but the whole experience for us was shattered because of a very poor tour guide. One monotone, no enthusiasm, very quiet speaking. Someone asked politely to speak up and her reply was I'll try...but didn't! We pay for this one time experience and mainly came to Poland to see Auschwitz. We will remember it but for the wrong reasons.
Response from Host, Jan 2024
Dear Bev_W, Thank you very much for your review. I am delighted to hear that you are satisfied with our service. All the guides are museum employees as only they are authorized to lead groups. Unfortunately, tour operators cannot select or use their own guides. I am sorry to hear that you are disappointed, and I will pass this feedback on to the museum. Best regards, Welcome in Cracow team
Day trip to Auschwitz
Alice_M, Jan 2024
I booked this for my husband and daughter as they wanted to go. It was very well organised, the organisers were easy to contact and responded very quickly. The pack lunch was 10/10, definitely worth taking them up on the offer if they ask. Thank you!
Response from Host, Jan 2024
Dear Alice_M, Thank you for choosing us for your husband and daughter's trip and for taking the time to share this positive feedback. We're delighted to hear that the organization of the tour was up to your expectations and that our team was responsive and easy to contact. It's great to know the packed lunch was a hit too! We appreciate your kind words and are here to offer another memorable experience whenever you need us. Best regards, Welcome in Cracow team
great trip
hannah_w, Jan 2024
Organised very well, great driver who went above and beyond for us. Would recommend to everyone! thank you so much
Response from Host, Jan 2024
Dear hannah_w, Thank you for your wonderful feedback and recommendation. We are thrilled to hear that the organization of the tour met your expectations and that our driver's efforts to go above and beyond made a significant impact on your experience. Your satisfaction is our highest priority, and knowing that you would recommend our service to others is a great compliment. We are grateful for your kind words and look forward to the opportunity to serve you again in the future. Best regards, Welcome in Cracow team
Auschwitz
Jenny_K, Jan 2024
Bartek was amazing, picked us up from hotel and took us. Very friendly. Was great start to finish. Our guide for auschwitz was incredible. Think her name might have been Eva not to sure but she was very informative and great with all of us! Definitely recommend.
Response from Host, Jan 2024
Dear Jenny_K, Thank you for your positive feedback and recommendation. We are delighted to hear that Bartek's friendly and efficient service contributed to a great start to your tour. It's also wonderful to know that your guide at Auschwitz, possibly Eva, was informative and engaging, enhancing your experience. Your satisfaction and recommendation are highly valued, and we're glad we could provide you with a memorable tour. We look forward to welcoming you again in the future. Best regards, Welcome in Cracow team
Exceptional experience
James_b, Jan 2024
Really good and well organised trip, Konrad was a really nice and friendly man and had very good music in the bus! Very well organised day and a very good experience
Response from Host, Jan 2024
Dear James_b, Thank you for taking the time to review your trip with us. We're thrilled to hear that you found the experience well-organized and enjoyable. It's wonderful to know that Konrad's friendly demeanor and music selection in the bus contributed positively to your journey. Your kind words and acknowledgement of the day's organization are greatly appreciated. We strive to create memorable experiences and are delighted we could do that for you. Best regards, Welcome in Cracow team
Fantastic day
Penny_W, Jan 2024
My husband and I did the guided tour and the tour guide was fantastic. So much information and things we learnt. The guy Patrick that took us was so friendly and also very informative. Would definitely recommend this tour. It was such a sombering but amazing at the same time.
Response from Host, Jan 2024
Dear Penny_W, Thank you for taking the time to share your experience with us. We are thrilled to hear that you and your husband found the guided tour enlightening and impactful. It's wonderful to know that our guide, Patrick, made a significant impression with his friendliness and informative approach. Your recommendation is highly appreciated, and we are grateful for your acknowledgment of the tour's emotional depth alongside its educational value. Best regards, Welcome in Cracow team
Best guided tour
Hollie_M, Jan 2024
Could not recommend Viator enough, excellent communication and service. Driver was wonderful and made the trip run so smoothly and looked after everyone exceptionally well. 5* driver and Service. An experience we will never forget, thank you.
Response from Host, Jan 2024
Dear Hollie_M, We are immensely grateful for your high recommendation of Viator and our service. It's heartening to hear that the communication met your expectations and that our driver played a significant role in making your trip memorable and smooth. Your kind words acknowledging the exceptional care provided by our driver are truly appreciated. We're delighted to have been a part of an experience that will stay with you forever. Thank you once again for your wonderful feedback. Best regards, Welcome in Cracow team
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