Expand your knowledge of World War II history and the tragic events that unfolded in Nazi-occupied Poland with a visit to the Auschwitz-Birkenau Memorial and Museum. Instead of figuring out local bus timetables, get picked up from your Krakow accommodation and taken directly to the former concentration camp. Once at the site, a museum guide takes you through the main parts of both sites to see remnants of gas chambers, crematoriums, the "Death Gate," and more.

Visit one of Poland’s UNESCO World Heritage Sites: Auschwitz-Birkenau
A museum guide shows you around the main parts of the camp
Learn about the Holocaust and the events of World War II
Enjoy round-trip transfers from your Krakow accommodation

What's Included

Visiting the camp Auschwitz I with a licensed English-speaking guide
Visiting the camp Auschwitz II Birkenau with a licensed English-speaking guide
Pick up from your hotel/apartament/hostel in Krakow
Drop off in your hotel or any place in Krakow City Centre
English-speaking driver
Air-conditioned vehicle
Admission fee
All Fees and Taxes

Lunch

Meeting and Pickup

You can head directly to your preferred meeting point, or request pickup.

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End point

This activity ends back at the meeting point.

Pickup details

We pickup people from every hotel or apartment from defined area.

What To Expect

Krakow (Pass By)

Panstwowe Muzeum Auschwitz-Birkenau

1 hour 45 minutes • Admission Ticket Included

Brzezinka

1 hour • Admission Ticket Free

Krakow (Pass By)

Additional Info

Confirmation will be received within 48 hours of booking, subject to availability
Not wheelchair accessible
Stroller accessible
Infant seats available
Most travelers can participate
TRANSPORT: Our mode of transport includes the use of minibuses and minivans. Should you experience motion sickness or encounter any discomfort related to car travel, we kindly ask you to notify us beforehand. Please note, travel duration is subject to change based on weather and road conditions, which may result in delays.
VISIT: The Auschwitz-Birkenau Museum welcomes a large number of guests each day. Due to the significant influx of visitors, touring the site independently may be challenging. Visitors are expected to behave respectfully and appropriately within the camp areas. A smart casual dress code is advised to honor the gravity of the site. It is important to note that eating, smoking, and any form of disruptive behavior are not permitted on the Museum grounds.
GUIDES: All guides are trained by the museum and are its employees. The museum's regulations do not allow individuals without proper authorization to conduct tours. In cases where the museum cannot provide a guide fluent in a specific language, it permits the use of interpreters from companies, who accompany the museum's guide. All interpreters that we employ possess extensive knowledge about the camps, speak English very fluently, and conduct tours independently (you can read about them in reviews, including Brigit and Ana). The tour route is determined by the museum, and tour operators have no influence over it.
PICKUP: Several hotels in Krakow are located in areas with traffic restrictions. Consequently, your pickup will be organized from the closest point that can be accessed, and you will be informed about the details.
DEPARTURE: Owing to the museum's regulations, constraints on the number of people allowed inside at once, and the substantial influx of guests, there might be adjustments to the scheduled pickup times. We appreciate your patience and recommend not scheduling additional engagements on the day of your visit, given the potential difficulty in rearranging. We recognize our clients' eagerness to experience as much of our city as possible, and we make every effort to inform you about the pickup schedule well in advance. Generally, we will contact all visitors about 3-7 days prior to their tour to facilitate better planning for the day.
DOCUMENTS: The Auschwitz-Birkenau Museum requires the verification of personal information, necessitating the submission of full names for all individuals included in the booking. It is also imperative to have your passport or identification card on hand, as it might be inspected upon entry to the museum. Not presenting these documents could lead to being refused admission.

BAG SIZE: Please be aware that entry to the Auschwitz-Birkenau Museum is not allowed with large bags or backpacks. The maximum permissible size is 30cm x 20cm x 10cm. You can securely leave your bags in your car, which will be locked during your visit.
LUNCH: Lunch is not included in the tour package. There isn't ample time for a regular lunch break between visits to Auschwitz (1st camp) and Birkenau (2nd camp), so it's advisable to bring along a snack or some food to stave off hunger. However, if you prefer a more substantial meal, you can opt to order lunch boxes through us for an additional fee. We'll send you the offer the day before the excursion. Please note that at the parking lot, only vending machines with snacks are available, as the restaurant is currently under construction.
SECURITY: Please be prepared to undergo a security check, similar to airport procedures, before entering the Auschwitz-Birkenau Museum.
WEATHER: Our operations run regardless of weather conditions. You will spend up to 70% of your time outdoors, particularly at Auschwitz II-Birkenau. Therefore, we advise you to dress accordingly for the weather and bring water, especially on sunny days.
CHILDREN: Children must be accompanied by an adult, and infant seats are available for younger children. Due to the potentially traumatic nature of the visit to the Auschwitz-Birkenau Museum, we recommend that visitors be at least 13 years old.
PICTURES: Visitors are generally permitted to take photographs, with a few exceptions clearly indicated. However, taking photos inside buildings using flash is strictly prohibited.
CONTACT: We confirm all tours via messaging apps such as WhatsApp, Viber, Signal, and Telegram. According to us and our clients, this is the most convenient form of communication. If you don't use any of them, don't worry, we'll send you an email. Emails are sent through the system, so please also check your spam folder to ensure you don't miss our message.
GROUP: The group is of the standard size recommended by the museum, typically ranging between 16 and 30 people.
SELF-GUIDED OPTION: Due to the change in the museum entry regulations for groups without a guide and the addition of another checkpoint for groups without a guide at the entrance to Auschwitz II-Birkenau camp, we have decided to suspend the organization of this type of tour. We believe that on days with a higher number of visitors, the checkpoints are insufficient, and the limited time for touring both camps is not adequate. We sincerely apologize, but in order to ensure the quality of the tour, we recommend choosing a guided tour.
This tour/activity will have a maximum of 30 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Traveler Photos

Reviews

5.0

520 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

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Showing 1-10 of 520 reviews

A must do tour !

Grace_W, Apr 2024

The tour was very interesting and organised . Our driver was very polite and welcoming , letting us know exactly what we were doing today. The tour guide was amazing, again lovely open to questions .it is alot of walking to be prepared

Great time in krakow

vinicius_g, Apr 2024

It was a unique experience and the team works very well. everything clean, organized and fast! I recommend it to everyone looking for a tour with professional people.

Insightful Auschwitz tour

Robin_F, Apr 2024

Our tour to Auschwitz I and Birkenau was profoundly moving. The guide's expertise and empathy brought the history to life, leaving us with a deep appreciation for the experience. Seamless logistics ensured a smooth journey, while the respectful approach to the sensitive subject matter made it a tour we wholeheartedly recommend. Thank you to Szymek and Ewa.

Informative & Respectful

Holly_O, Apr 2024

We were very impressed with our Auschwitz tour. Our driver Kuba was incredibly friendly and welcoming, he was very knowledgeable and really personalised our experience! The staff are all respectful and can answer any and all questions. Our only gripe would be that the tour would benefit from being a little longer. Although we felt the day was packed full and was very informative, a slower pace over a longer session might be nice. All the staff spoke good English and were easy to understand. We would definitely recommend.

Efficient and friendly but make sure you're flexible with timing

Paul_K, Apr 2024

Very efficient and friendly organisation and communication. Driver was punctual and got us to the venue in plenty of time to join the tour. I knock a star off purely because the tour ended up starting at 1.20pm rather than 10am which was what we'd booked and made for a late (7.45pm) finish. The tour company say that such late changes (frequent, it seems) are down to limitations of the Viator website and inflexibility of the venue. Auschwitz-Birkenau is the most compelling tourist site I've ever visited. Every bit as jaw dropping and harrowing as you'd expect and with an extraordinary sense of place, as if the SS had just left.

Well-organized and good value

Christopher_B, Apr 2024

The trip was very well-organized and the driver was always available to contact before the trip and also during the tour. It's a good choice and a great value for anyone staying in Krakow who wants to see Auschwitz.

Well organised

Kelly_M, Apr 2024

The trip was planned so well and our guide Bartek was absolutely great! He was so friendly and helpful and had everything run so smoothly for us! Would definitely recommend the trip and Bartek to a friend :-)

I would highly recommend this tour!

Marita_K, Apr 2024

This was a good and well arranged tour. We got picked up from our hotel at 1:30 pm. The car ride to Auschwitz I was pretty long - we were there at 3 pm and the tour started 3:10 pm. The tour itself was so educational and emotional, and we had a great guide. You start at Auschwitz I and then drive over to Auschwitz II Birkenau for the second part of the tour. We only got 10 minutes after Auschwitz I to visit the restroom and eat our lunch, so that could be better. You're not allowed to eat inside Auschwitz, so you have to wait for that break. So remember to not come hungry. After Auschwitz II Birkenau the driver drove us straight to the airport for our flight home. I would highly recommend this tour!

Response from Host, Apr 2024

Thank you for sharing your valuable feedback about your tour experience. We're pleased to hear that you found the tour well-arranged and educational, and that it left a significant emotional impact. It’s great that the guide contributed positively to your experience, providing in-depth information and context. We appreciate your input regarding the brief break between the two parts of the tour. We understand that more time for rest and meals would enhance the experience, and we will consider this feedback for future tours to improve our guests' comfort. Thank you for recommending our tour, and we're glad we could accommodate your transport directly to the airport afterwards. We hope the memories of your visit will stay with you for a long time.

Enjoyable and informative tour

Steven_W, Apr 2024

Visited last Friday. Transport by mini van was smooth and the driver was really nice. We were a little early so we stopped for a bathroom break, coffee / Icecream. I didn't feel like the tour was rushed, it went along at a nice consistent pace. Our guide was very good.

Response from Host, Apr 2024

GPT Dear Guest, Thank you for your review. We're glad to hear that your transport was smooth and that you found our driver to be really nice. It's great that the schedule allowed for a comfortable break and that the pacing of the tour felt right for you, not rushed but consistent. We're also pleased to know that you were satisfied with the quality of our guide's presentation. We aim to make each tour informative and engaging, and it sounds like we met that goal with your experience. Thank you for choosing us for your visit, and we hope to welcome you again in the future.

The perfect company to use

Frances_H, Apr 2024

The trip was organised perfectly- the driver, guide, experience were all excellent and made what we knew was going to be a mentally challenging day go smoothly and efficiently.

Response from Host, Apr 2024

Thank you for your kind words and for sharing your experience. We're pleased to hear that the organization of the trip met your expectations, and that the professionalism of both the driver and guide contributed positively to your day, especially given the mentally challenging nature of the tour. We strive to ensure each aspect of our tours runs smoothly and efficiently, and we're glad to know we succeeded in providing you with a supportive experience. Thank you for choosing us, and we hope to serve you again in the future.

Sobering place with a terrible story but must be seen

Stephen_M, Apr 2024

Very good tour and all very well organised. Guide was passionate about the subject and added some personal stories too. It would have been good to go into all the blocks as we seemed to pass quite a few without much being said about them but I get the impression that this was more at the behest of the on site staff than the tour guides.

Response from Host, Apr 2024

Thank you for taking the time to review your tour experience with us. We're pleased to hear that you found the tour well-organized and the guide passionate about the subject matter, including personal stories that added depth to your experience. We appreciate your feedback regarding the desire to explore more blocks. It's true that certain limitations on access are often determined by the site's management to preserve the area and manage the flow of visitors. We aim to provide comprehensive and respectful tours within these guidelines. Thank you for your understanding and insights. We hope to have the opportunity to welcome you again, perhaps exploring other aspects of the history we offer.

Easy, reliable and comfortable!

Kourosh_A, Apr 2024

Clean, punctual, comfortable ride. The driver explained everything on the way, we had a completely relaxed day, no hassles and it was a pleasant experience.

Response from Host, Apr 2024

Thank you for your positive review. We are delighted to hear that you enjoyed a clean, punctual, and comfortable ride with us. It's great to know that the driver provided helpful explanations along the way, contributing to a relaxed and hassle-free day for you. We strive to make each tour a pleasant experience for our guests, and we're glad we succeeded with your trip. We look forward to welcoming you again in the future.

Sad but interesting

Michelle_W, Apr 2024

Well we decide to book this trip to find out what really happened all those yrs ago. And I can say it didn't disappoint. It was very sad but also interesting. The tour guide was very good and answered all the questions best of her knowledge. The lunch bag was worth every penny would recommend getting this... The tour isn't good for people with walking difficulties. But would recommend it to anybody.

Response from Host, Apr 2024

Thank you for choosing our tour to deepen your understanding of such a significant historical event. We appreciate your honest reflections on the emotional and educational aspects of the experience. It's reassuring to hear that our tour guide was knowledgeable and responsive to your questions, enhancing your experience. We're also glad you found the lunch bag to be of good value and recommend it to future visitors. Your note about the tour's accessibility is helpful for others planning their visit. Thank you for recommending our tour, and we hope to have the opportunity to welcome you again.

Well organised

Rebecca_P, Apr 2024

Well organised, timed and coordinated. Nice staff and informative tour. It was eye opening. We appreciated the contact from the company too.

Response from Host, Apr 2024

Thank you for your positive feedback. We're pleased to hear that you found the tour well-organized, timely, and coordinated. It's great to know that our staff's efforts and the informative nature of the tour contributed to an eye-opening experience for you. We also appreciate your acknowledgment of our proactive communication. We strive to ensure every aspect of our tours enhances our guests' experience. Thank you for choosing us, and we hope to have the pleasure of serving you again.

Top class tour and experience. 10/10

Neasa_N, Apr 2024

Great experience from start to finish. Very professionally run and hassle free. We were greatly looked after by all staff. We were picked up from outside our hotel and dropped back later that day by a friendly and polite driver who made the journey very comfortable. We were offered lunch packages also to make sure we were given something to eat during the day. The tour guide herself was extremely informative and delivered an impact full tour that gave us huge insight into the history of the camps. I would 100% recommend anyone to use this company for your tour to Auschwitz Birkenau.

Response from Host, Apr 2024

Thank you for taking the time to leave such a comprehensive review of your experience with us. We are thrilled to know that the tour was professionally managed and hassle-free from start to finish. It’s great to hear that our staff, including the driver and the tour guide, took good care of you, making your journey comfortable and informative. We are glad that the lunch packages added to your convenience, and we appreciate your acknowledgment of the tour guide’s impactful delivery and deep insights into the history of the camps. Thank you for your high recommendation, and we look forward to the opportunity to welcome you or your friends in the future.

Interesting trip

Lynn_J, Apr 2024

The tour operator was brilliant from start to finish. Pick up was at hotel. The communication was excellent before the tour and everything went smoothly. Our tour guide I could not fault. Very knowledgeable and open for questions. We also had the pack lunch which was really good.

Response from Host, Apr 2024

Thank you for your wonderful feedback on your recent tour with us. It's fantastic to hear that from start to finish, our services met your expectations, from the convenient hotel pickup to the clear communication and smooth execution of the tour. We're delighted that you found our tour guide to be knowledgeable and approachable for questions. We're also glad to hear that you enjoyed the packed lunch provided. Your satisfaction is very important to us, and we're thrilled we could enhance your experience. Thank you for choosing us, and we hope to serve you again in the future.

Well organized tour by dedicated personnel and very experienced guides

Albert_v, Apr 2024

The visit to Auschwitz & Berkenau made a deep impression on us. Much detail explained by the tour guide

Response from Host, Apr 2024

Thank you for sharing your experience of the Auschwitz & Birkenau tour. We understand the profound impact such a visit can have and are pleased to hear that our tour guide provided detailed explanations that enriched your understanding of these historical sites. We appreciate your feedback and hope the insights gained will stay with you.

Brilliant

Elaine_A, Apr 2024

Very knowledgable guide. Pick up was smooth, clean vehicle, fantastic communication. Would use the same company again

Response from Host, Apr 2024

Thank you for sharing your experience. We're thrilled to hear that you found our guide knowledgeable and that the pick-up process was smooth with a clean vehicle and fantastic communication. Your satisfaction is our top priority, and we're delighted that we met your expectations. We look forward to the opportunity to serve you again in the future.

A memorable experience

Eulalia_H, Apr 2024

The organisers were professional and the guide was knowledgeable. Transport was clean and efficient.

Response from Host, Apr 2024

Thank you for your positive review. We're pleased to hear that you found our team professional and the guide knowledgeable. It's also great to know that the transport met your expectations in terms of cleanliness and efficiency. We appreciate your feedback and look forward to serving you again in the future.

Auschwitz

lynn_d, Apr 2024

Original booking time was changed but we received plenty of notice so it did not impact on our time in Krakow. We had a wonderful driver (jacob) who looked after us very well and was helpful and informative. We felt a little rushed at times but because of the number of visitors it is acceptable. A must do tour.

Response from Host, Apr 2024

Thank you for sharing your experience with us. We're glad to hear that the advance notice regarding the booking time change was helpful and that it did not affect your enjoyment of Krakow. It's wonderful to know that Jacob provided excellent service and made your journey both informative and enjoyable. We understand that the pace felt rushed due to the crowd, and we appreciate your understanding and flexibility under these circumstances. Your feedback is invaluable as we strive to balance thorough exploration with managing visitor flow. Thank you for recommending the tour. We look forward to welcoming you again soon!

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