Cancun

cancun airport shuttle

Cancun, Mexico
cancun shuttle

From $8.00

Price varies by group size

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 30 minutes to 1 hour
  • Mobile ticket

Overview

Enjoy the peace of mind of a shuttle service for a price not far off the public bus when you prebook this great-value airport transfer from Cancun Airport to the Cancun area. Regular departures from morning to evening and flight monitoring mean no worries if your flight is delayed, while staff will greet you at the airport holding a sign with your name. Choose between 1-way or round-trip services.
  • Affordable airport shuttle by air-conditioned minivan to Cancun area hotels
  • Meet-and-greet service for a more personalized feel than big-bus transfers
  • Upgrade to a round-trip transfer for security at both ends of your vacation
  • Cheaper than private transfers and much less stressful than public buses

What's Included

  • shared transportation available from 8 am until 6pm
  • One-way shared transfer unless you choosed and pay for a round trip
  • 1 piece of luggage per person
  • this rate only aplies for services from the Cancun Airport to the area of the option selected
  • the transfer from the hotel to the airport is only included if you choose the round trip option
  • Free shopping tour to Cancun or Playa del Carmen
  • Bottled water
  • The free shoping tour doesn't apply to hotels located at Tulum area

Meeting And Pickup

Meeting point

  • Cancún International Airport
    Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico

    if your flight lands at terminal 3. we will meet you between th bar Air Margarita Ville and the mini market. if your fligth lands at terminal 2 or terminal 4 take the exit of travel agencies and tour operators we will meet you in front of the welcome bar.

Start time

Confirm time with the local provider in advance of your experience.

Opening hours

Select your preferred transportation option to see hours.
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End points

This activity ends in a different location. See details below:
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What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Stroller accessible
  • Near public transportation
  • Infant seats available
  • Most travelers can participate
  • This tour/activity will have a maximum of 120 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Traveler Photos

Featured review
Sarah_B
The guide was friendly and assisted in getting where we need to go. Reasonable price and allowed us to upgrade to a private driver once we arrived.

Reviews

4.0
107 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-10 of 107 reviews
Dreams wedding
Dionne_M, Apr 2024
I was planning my solar trip to Cancun for my sister‘s wedding. It was recommended to use.Viator to book transportation. It was very easy and reasonably priced. The communication I received was second to none making me feel very confident.
Good Experience
Sarah_B, Mar 2024
The guide was friendly and assisted in getting where we need to go. Reasonable price and allowed us to upgrade to a private driver once we arrived.
Recommend
Amy_M, Mar 2024
Great service, very reliable, thank you for making our transportation needs easy. I recommend this service to anyone traveling from the airport
Fam time
Rene_P, Mar 2024
I always go every year love vacation in Cancun yamevi is a good shuttle company I highly recommend to everyone
Marion was awesome she...
Lori_M, Feb 2024
Marion was awesome she worked to coordinate 2 vans and 2 different terminals..... hassle free!! Everything went extraordinarily well
Never again with these guys
Glenn_O, Feb 2024
Our flight was late and we had no way to communicate with the shuttle service. When we finally got our baggage and headed out we were told we were too late. They did nothing to help us secure passage to the hotel and we had to pay $85 US for a taxi.
He was on time and...
Leticia_Q, Feb 2024
He was on time and friendly, enjoyed the drive to the hotel as very knowledgeable of the areas gave us really good tips on where to go and things to do.
They was waiting for us...
Nathan_D, Feb 2024
They was waiting for us when we arrive. Got us here fast and safe. We all had space fan was clean and driver was nice
Do research
Jesse_S, Jan 2024
I was told for my return ride I had to pay $20 extra because I had to leave the hotel at 7 and they only operate 8 am to 6 pm. And to pay the driver cash. When we got to the airport the driver said it was $30 . Their office was closed
Excellent service and communication
Norma_P, Dec 2023
I booked my roundtrip airport transfer through Viator. I ended up having to pay extra to Yamevi for a private transfer because my hotel was not in the route. All in all, the experience was excellent. The Yamevi staff and drivers were professional, courteous, and prompt. I would absolutely use their services again.
Excellent
hqh8fmzsk9, Dec 2023
Good update information. Good driver too. I booked round trip so I need a schedule to pick us from hotel to airport
Awesome
Diane_C, Nov 2023
Driver was timely in picking up and was professional. It was easy for ne to connect with the driver because he kept in constant contact with me via text & whatsapp
Great service. They took...
Julie_B, Oct 2023
Great service. They took us right to our hotel. Driver was friendly. Easy to find at the airport. Spoke English
Great start for our vacation
Dennis_T, Oct 2023
As you know Cancun airport arrivals is a very chaotic place.. Your people were all friendly and helpful and our driver was very efficient
When they picked us up...
Melanie_1, Oct 2023
When they picked us up from the airport they were on time and messaged me using Whatsapp so I didn’t have to use text message and pay extra outside of my home country. They had a nice big van that could easily fit 8 people and it was clean and air conditioned. The driver didn’t speak much English but that was okay, and he played good music. On the way back to the airport the driver came up to the hotel in an unmarked vehicle which was definitely suspicious and strange considering when we were picked up the van had the name of the company on it. We drove to different parts of the city before picking up 2 more people. So the car that fits 5 people was very tight for the hour drive to the airport with all seats full and the luggage in the car. I guess their van broke down right before they were supposed to come pick us up. Overall I would use them again, just make sure you do your part to get the service you paid for.
Long wait time
Ron_F, Sep 2023
The ride in the price or good the only problem was having to wait probably 30 to 40 minutes for him to get there to pick me up
Response from Host, Nov 2023
Dear valued customer Ron_F, We appreciate your feedback and apologize for the waiting time you experienced during your ride. While our typical waiting times can range from 15 minutes to an hour due to factors such as traffic, we understand the importance of valuing your time. We are committed to minimizing delays and ensuring a more punctual service in the future. Your patience is greatly appreciated, and we look forward to serving you with improved timeliness. Sincerely, Yamevi Travel
Last minute booking possible
Makiko_K, Sep 2023
They are in contact as soon as the flight arrived, very helpful. I booked a day before my travel, which saved my trip, while all other sources did not allow me to.
Reliable Professionals
marrena_v, Aug 2023
EXCELLENT experience! My flight was delayed twice and my representatives stayed in contact with me throughout the entire experience. My representative/driver were prompt, polite, professional and efficient! I felt safe and I knew I was in GREAT hands.
Do not use if you want to avoid a headache
Paul_D, Aug 2023
My connecting flight was delayed and the originally planned flight left without me. I was given a later flight. When I called to change the time of my pickup by the shuttle, I was told I was supposed to let them know way earlier, and when I said this is the earliest I could do that they said nothing can be done and I was charged for the service I would not be able to use. They did not try to work with me at all. The most they offered is 50% or your money back if you ordered a round trip. This service is a scam. Do not use because they will take your money and not work with you for any reason if you have a delay or change in your flight.
Response from Host, Nov 2023
Greetings Mr Paul, We sincerely apologize for the inconvenience you experienced with our shuttle service. We understand your frustration, and we are sorry that we couldn't accommodate your change in schedule due to your flight delay. We value your feedback, and we will work to improve our flexibility in such situations to better serve our customers. Your satisfaction is important to us, and we hope you will consider giving us another opportunity to provide a more seamless experience in the future. Sincerely, Yamevi Travel
Not show
Evelyn_K, Aug 2023
They took over one hour and when I ask about how long it will take to give us the ride they said that the did it have a unit, and at the end I have to take other transportation because the company never appear and I was with a 2 years old toddler
Response from Host, Aug 2023
I apologize for any inconvenience you experienced during your recent interaction with our service. We deeply value your feedback and are genuinely sorry that your ride did not go as smoothly as anticipated. We understand that waiting one hour with a 2-year-old toddler can be extremely frustrating and disruptive. Our intention is always to provide a reliable and timely service to our customers, and we regret that we fell short of meeting those expectations on this occasion. It's important to note that the estimated wait time for shared transportation is usually between 15 to 60 minutes, as indicated on the voucher. However, we understand that circumstances can vary and that sometimes these wait times can be longer than expected. We strive to accommodate our customers as efficiently as possible, but there are situations beyond our control that can affect our ability to provide a seamless experience. We deeply apologize for the confusion caused by the miscommunication about the availability of a unit for your ride. Our aim is to provide clear and accurate information to our customers, and we are committed to addressing any issues that arise in our communication process. We want to assure you that your feedback is important to us, and we will use it to review and improve our processes. Your experience helps us identify areas where we can enhance our service and prevent similar situations from occurring in the future. Once again, we apologize for the inconvenience you faced and thank you for bringing this matter to our attention. If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to contact our customer support team. We appreciate your understanding and the opportunity to make things right.
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