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ENJOY UNIQUE CAMEL RIDE in Puerto Morelos with Transportation
Cancun, Mexico
- 2 hours 30 minutes
- Pickup offered
- Offered in: English
Explore our promoted experiences
Overview
Enjoy a unique adventure on your Riviera Maya vacation: a camel-back ride through jungle, beach and sand dunes. Get up close and personal with these adorable animals that can reach over 6 feet (2 meters) tall: feed them, take pictures, and learn a bunch of fun facts, too. For ease, your package includes a guide, a safety helmet, snacks, bottled water and round-trip transfers, with pickup direct from select hotels.
- Ride a camel through the Mayan jungle and along the beach
- Stay fueled with simple snacks and bottled water
- Professional photography of your adventure is available to buy
- Round-trip transfers make life easy, with pickup direct from select hotels
What's Included
- Safety gear (Protective Helmet is mandatory)
- Bilingual Guide
- Local medical insurance
- Food and drinks
- Photographs
- Lockers and key $10 USD (at the end of the tour will be returned)
Meeting and Pickup
Pickup points
Select a pickup point
Pickup details
If your hotel is not in the previous list please let us know, so a representative of our company can contact you and indicate the correct place and time for your pickup. This service has different schedules. The schedules variates according to the hotel, our representative will indicate the exact schedule confirmation via mail or via text message.
What To Expect
El Dorado Maroma
45 minutes • Admission Ticket Included
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Near public transportation
- Minimum age to participate: 8
- Minimum age to ride on your own: 16 (handling test required)
- Minors aged 6 to 15 must participate on shared basis accompanied by a paying adult
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Traveler Photos
See more
Featured review
Taylor_W
I loved it! I’m a horsie girl and these beautiful creatures didn’t disappoint although a little different! They’re sweet gentle giants. I also loved how traveling solo was fine, some places make you feel odd about it but this experience no one batted an eye.
Reviews
3.5
29 reviews
Kari_B, Mar 2024
We spent 6 hours in order to have 45 minutes with the camels. While the employees and the camels were friendly and interesting, it was nowhere close to worth it for a 6 hour excursion!! We knew it would take an hour to get to the location and we expected an hour return. Not only did it take 2 hours to return but we had to wait 2 hours at the location!!! That should have been clearer in booking.
Michael_M, Jan 2024
Fantastic tour. Four huge camels to ride on. They were very gentle and well cared for. The crew was very nice and professional. Nice walking through the jungle then the beach. We’ll go again for sure!
Response from Host, Jan 2024
Hello Michael!
Thank you for sharing your fantastic experience with us! We're thrilled to hear that you enjoyed the camel tour, and it's wonderful to know that the camels were gentle and well cared for. Our team is delighted to receive your kind words about their professionalism and friendliness.
We look forward to welcoming you again for another memorable adventure! Safe travels!
Paul_T, Dec 2023
This ad is extremely misleading. The four hour window includes 3 hours of bus travel, 15 minutes of “instruction” and 45 minutes of sitting on a line of camels tied together being guided by a man on foot. The whole camel ride is maybe a quarter mile, we did not go through the jungle at all but that was due to rain from the past week which is understandable. The guides were all great, very friendly and fun. The experience itself was not what was expected at all. We selected the 12:00 option and drove ourselves and were told to meet at the location at 2:30 to register for the event that would start at 3:00. If we had taken the bus, the whole trip would be roughly 6 hours for a 45 minute, quarter mile walk on a camel.
They also take pictures that are not included, to be expected. However, one picture was $40 American and for all pictures of one person was $75. We took our own on our phones when we could to avoid paying so much.
I cannot stress enough, the guides themselves were great, they are just doing their jobs. The ad itself is very misleading. Had we known what we know now we likely would not have done this trip as it essentially wasted almost an entire day. It’s an hour drive down from where we were, in an Airbnb in the hotel zone in Cancun. If this whole experience was more similar to how it is described or costed significantly less for what it is, I’d recommend it. For the price, you’re far better off taking the ultramar ferry to isla mujeres, renting a golf cart for the day and dominating the island. So much more fun, total cost for ferry for two, to and from, and golf cart for 8 hours was less than $125 and significantly more fun.
Also, to be clear, I’m not a whiney Karen, I’m a 30 year old dude just trying to enjoy Mexico, drink tequila and hop around the area going beach to beach. I rarely write reviews about anything but I was very irritated that we wasted a day on this. For your own good, do almost anything else unless you’re already staying at the resort that this is at.
Response from Host, Jan 2024
Hello Traveler
We sincerely appreciate you taking the time to share your experience with us. We regret that your experience did not meet your expectations and appreciate the opportunity to address your concerns.
It is unfortunate to learn that the itinerary and trip length did not meet your expectations. We appreciate your understanding regarding the weather conditions that affected the camel ride, although we recognize that this may have influenced your perception of the ride.
We are pleased to hear that you found our guides friendly and fun, and regret that the publicity created expectations that were different from reality. We take your comments seriously and will work to improve clarity in the description of our services, making sure to provide accurate and detailed information so that clients can make informed decisions.
We sincerely regret that your day was not as pleasant as we had hoped. We value your feedback and will use this experience to implement significant improvements to our services.
Jeffrey_R, Dec 2023
Poor location on website for important information. Shouldn't to hit a link to see weight limits. An not willing to work with customer on something that is not plainly viewable without hit a link
Tracy_K, Dec 2023
Everything was great about seeing and riding the camels EXCEPT that the photographer was taking frequent photos throughout the excursion and to the point that we did not take our own photos. At the end of the tour, we tipped then went to buy a photo. This is when we learned that photos cost $50 USD for 1 photo or alternatively a high amount for the whole series. As we were not willing to pay through the nose, we came away with no decent photos. The staff should have been honest and explained this in advance as I would have been happy to ask the staff to just take a photo of us with my own camera. As well, we could not get easy transport off the property after the camel ride as the driver was unavailable for a long time and there was nothing to do there other than sit in their mediocre restaurant and eat the complementary chips and pop. Fortunately I was able to purchase some guacamole to go with it.
Alissa_L, Dec 2023
I came on a trip with my girlfriend and her cousin. We had a great time on the camel ride and the staff were very friendly. That unfortunately was the last positive note of this experience. We had pictures taken and were charged $200 for the pictures. We were told we would receive the pictures in 20 minutes. It’s now been over a day and there has been no communication, we have received no pictures and I’ve been trying to get ahold somebody all day. They also gave me a fake email address. Do not get the pictures. The camel ride was fun, but this really killed the experience for us as it was very unprofessional.
Response from Host, Dec 2023
Hello Alissa,
Thank you for notifying us about your experience. We value your feedback and would like to address any concerns you may have regarding your recent reservation with us. In order to assist you better and solve your situation with the photo package, please provide us with the following information:
- Booking Reference
- Lead Traveler’s name
- Date of the activity
- E-mail
Your comments are essential in helping us improve our services, and we're committed to ensuring your satisfaction. Once we receive your information, we will promptly investigate the matter and work towards a solution so you can have your pictures with you.
Thank you for your cooperation.
Best regards.
Shane_G, Dec 2023
What a great first time experience. Our guides were great and very knowledgeable! Looking forward to the next time.
Response from Host, Dec 2023
Hello Shane!
We are delighted to hear that your first-time experience with the camels was fantastic! It's wonderful that your guides were knowledgeable and contributed to a memorable adventure. It's always fantastic when an adventure sparks the anticipation for more. Whenever you're ready for the next one, feel free to reach out for any assistance.
Wishing you many more enjoyable experiences on your future travels!
Jennifer_H, Dec 2023
This was something I wanted to do since the moment I booked the trip to Cancun. I knew it was something I'd never get to experience anywhere else. The camels are very docile and friendly. Sadly, because of the rain the day before, we couldn't go through the jungle. I was a little taken aback by the Benard asking for a tip as the trip was $125 as it was. Also, they take tons of photos and there were a few good ones but they were $35 a picture, including the frame, but definitely too pricey. Other than that, it's a neat experience.
Response from Host, Dec 2023
Hello Jennifer!
It's wonderful that you got to experience something unique with the camels in Cancun! The rain might have altered some plans, but it sounds like you still had a memorable time. Thank you for sharing your valuable feedback.
Safe travels on your future adventures!
Danielle_W, Nov 2023
Awesome experience for my 50th birthday. My Husbanks and I had a great time!! Danielle W from New Orleans, LA
Response from Host, Dec 2023
Hello Danielle!
Happy 50th birthday! We're thrilled to hear that you had an awesome experience celebrating your milestone with the camel tour. We thank you for your preference and hope to see you soon in the Mexican Caribbean.
Here's to more incredible journeys ahead!
Dana_P, Nov 2023
What a great experience! There was some miscommunication about where to pick us up so that was pretty frustrating but once we got to the location, we had a wonderful time. Camels are amazing!
Response from Host, Dec 2023
Hello Dana!
We're thrilled to hear you had a wonderful time experiencing the camels! Camels are indeed fascinating creatures, and it's great to know that you enjoyed the overall experience.
We appreciate your feedback and are here to help with any future inquiries or plans you may have!
Likely to Sell Out
From $165.00
up to 24 hours before the experience starts (local time)
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ENJOY UNIQUE CAMEL RIDE in Puerto Morelos with Transportation
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2 hours 30 minutes
Free Cancellation
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$165.00
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