Cancun

Guided Tour of Puerto Morelos Reefs with Snorkeling Experience

Cancun, Mexico
Excursion To The Most Incredible Caribbean Reef In Mexico round trip and lunch
Likely to Sell Out

From $55.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

  • 5 hours
  • Pickup offered
  • Mobile ticket
  • Offered in: English

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Overview

Discover the underwater wonders of the Caribbean Sea during a snorkeling tour of the Puerto Morelos Reef Park, the second-largest barrier reef in the world. This tour gives you the opportunity to explore more of the coral reef during two separate snorkel trips, while exploring with a guide increases your chances of spotting rarer marine life such as turtles and stingrays.
  • Explore Puerto Morelos Reef Park on a snorkel tour from Cancun
  • See more marine life than you would on your own with your guide
  • The short duration of this tour is ideal for time-pressed travelers
  • Hotel pickup and drop-off mean you don't have to find a meeting point

What's Included

  • Snacks
  • Soda/Pop
  • Use of Snorkeling equipment
  • Air-conditioned vehicle
  • Lifejacket
  • Snorkel Activity at Puerto Morelos Reef
  • Gratuities
  • Federal Tax Port $10 USD per person

Meeting and Pickup

Pickup points

Select a pickup point

Pickup details

If your hotel is not listed, means you need to go to a special meeting point, please let us know in which hotel are you gonna stay so a representative of our company can contact you to indicate the meeting point and pick-up time. This service has two different schedules, the first one is for a morning tour and the pick up is at: CANCUN AND PLAYA DEL CARMEN ZONE between 8:00 to 8:30 am, TULUM ZONE between 7:00 to 8:00 am. We will be arriving to the park at 9:30 am. The second is for a noon tour and the pick up is at: CANCUN AND PLAYA DEL CARMEN ZONE between 12:00 to 12:30 Pm, TULUM ZONE between 11:00 am to 12:00 pm. We will be arriving to the park at 1:30 pm. The schedules vary according to the hotel, our representative will indicate the exact pick up time via mail or via text message. For Tulum hotels and airbnbs the special meeting point will be Super Aki Tulum Supermarket at downtown. Please consider transportation times for your pick up and drop off.

What To Expect

Additional Info

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
Operated by Top Tour Connection Cancun and Riviera Maya Experts

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Reviews

3.5
2 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
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Reviews by Viator travelers.
Showing 1-2 of 2 reviews
I Booked a 2.5 Hour Tour That Lasted Over 7 Hours
Heidi_C, May 2023
This review is based on the fact that I booked a 2.5 hr tour that ended up being over 7 hrs. To be fair, the tour operator did issue me a refund after I asked (I will add an extra star because of this) but I am going to move ahead with my review so that other people are made aware to not to book the 2.5 hour tour. Based on the description, it was my understanding that the tour I booked would consist of getting picked up in Cancun, taken to Puerto Moreles to snorkel, then promptly taken back to Cancun. My boyfriend and I only had 2 full days in Cancun and he had zero interest in snorkeling. I love snorkeling so when I found the 2.5 hr snorkel tour from Cancun to Puerto Moreles, I thought it would be perfect. I could get a snorkel in and be back in time to have an early lunch and spend the rest of the day with my boyfriend. That wasn’t the reality at all. Apparently the 2.5 hr tour does not even exist. Once I arrived in Puerto Moreles, I was told the tour would actually be 4 hrs instead. I was incredibly bummed because not only had I not purchased a 4 hr tour but I now would be losing precious time in Cancun with my boyfriend and I was recovering from a bout of food poisoning. I considered canceling prior to the tour start time but since I anticipated it only being 2.5 hrs, I figured I could power through since I love snorkeling so much. Nope. After snorkeling there was a taco lunch that I couldn’t even eat (nor did I want) due to not feeling well. In addition to that, we were told that we weren’t even going to get picked up until 2 PM. Since the tour was scheduled to start at 8 AM, we should have been picked up by noon to make the tour 4 hrs, and we weren’t even back in Cancun yet! I asked the tour operator if there was any way I could get taken back to Cancun earlier and they said no. At this point I was so disappointed in the tour being significantly longer than i expected, I was missing out on vacation time with my boyfriend, plus I was exhausted and feeling unwell, so I started to cry. I was completely exasperated. I was embarrassed so I walked away and I heard the tour employees laughing. It made me feel like an idiot. If this tour had been listed as a 7 hour tour (I didn’t get dropped off in Cancun until after 3:30 PM, I was literally the last person to get dropped off at my hotel after a series of very long drop offs) I would have known what I was in for and rated appropriately. Not only that, if the tour was accurately listed as 7 hrs I wouldn’t have even booked it in the first place. Same goes for the 4 hr tour, I had no interest in having lunch and hanging out in Puerto Moreles after snorkeling. Since I was prepared for 2.5 hrs, I unfortunately cannot rate this tour highly. As I said before, I will add an extra star since they issued me a refund.
Response from Host, Aug 2023
Hello dear Heidi, Thank you very much for your comments. We apologize for what happened and thanks to your comments we will take into account your experience to improve our service. Being a shared tour causes delays in some points of logistics and its implication is to have to wait for all passengers who are on board for pickup and drop off correctly. We will be working on it to make changes and improve the service, once again thank you for sharing your experience. Nice day!
The staff was so...
Kristy_S, Feb 2023
The staff was so wonderful. I needed a little extra help with my ms and they were so accommodating. The reef is the best snorkeling I have ever seen. We will be back with this company
Response from Host, Mar 2023
Hello Kristy We are glad that your experience was very good and that you loved the reef. We look forward to seeing you again for other wonderful experiences in the Mexican Caribbean. Thank you for your preference. Have a great day!

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