Discovering Isla Mujeres on a Double Decker Catamaran

Name: Discovering Isla Mujeres on a Double Decker Catamaran
Brand: Cancun Travel Experience
SKU: 279586P16
Price: 79.00 USD
Rating: 4.0 (12 reviews)

Cancun, Mexico

Isla Mujeres Day Trip on a Double Decker Catamaran

From $79.00

Select Date and Travelers

up to 24 hours before the experience starts (local time)

7 hours
Pickup offered
Mobile ticket
Offered in: English

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Overview

Spend the day soaking up the rays on the Caribbean Sea and Isla Mujeres when you book this great-value double-decker catamaran cruise with open bar. Stop to snorkel in the open sea, amid vibrant fish, coral and sculptures. Next, savor a delicious buffet lunch at an island beach club, with free time before you sail back to Cancun amid a spectacular sunset. Upgrade for transfers; all packages exclude dock fees.

Experience Isla Mujeres on a great-value double-decker boat
Open bar gets the party started and keeps it going all the way home
Snorkel the Cancun Underwater Museum of Art (MUSA)
Skip the travel stress: upgrade to add 2-way door-to-door hotel transfers

What's Included

Lunch
Soda/Pop
Alcoholic Beverages
Use of Snorkelling equipment

Food and beverages not listed as inclusions
Dock fee US$15
Hotel pickup and drop-off

Meeting and Pickup

You can head directly to the meeting point, or request pickup

Meeting point

Cancun Lighthouse Marina
Boulevard Kukulcan, Zona Hotelera, 77500 Cancún, Q.R., Mexico
The tour departs from Cancun Lighthouse Marina, located in La Isla Shopping Mall, on the side of the Nichupte lagoon.

Pickup points

Select a pickup point

End point

This activity ends back at the meeting point.

Pickup details

You will confirm your exact pickup time with the local tour operator.

What To Expect

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Stroller accessible

Near public transportation
Most travelers can participate
This tour/activity will have a maximum of 60 travelers

Operated by Cancun Travel Experience

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

Featured review

Amritpal_K

It was an amazing trip! Everyone on the cruise was wonderful and super friendly. They kept us up on drinks and fun. The lunch was delicious on Isla mujeres, they waited for us on the cruise when we were running a little late. The island was beautiful. I recommend this to anyone looking for laid back trip and not too crowded.

Reviews

4.0

12 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-6 of 12 reviews

Book local when you arrive

Trisha_H, Jun 2023

Trip was fun but communications very poor. Told wrong departure location so had to get a second taxi to correct marina. Crew nice but hour on Isla a peddlers swarm so not able to walk around and relax. Good sights while snorkeling

Response from Host, Jun 2023

Dear Trisha_H Thank you for reviewing the Isla Mujeres Catamaran Experience, we appreciate your feedback. We apologize for the miscomunication regarding the marina where this activity takes place, our team quickly updated this information as soon as it was provided to us in order to avoid further situations such as this. We are glad you were able to enjoy yourself while snorkeling and enjoying the sights. Hasta Pronto! The Cancun Travel Experience Team

Wonderful time

Amritpal_K, Apr 2023

Response from Host, May 2023

Greetings! Thank you for sharing your amazing experience about our Isla Mujeres Catamaran. We are so happy to hear that your experience was amazing! We appreciate you to recommend us! Hope to see you back again soon! The Cancun Travel Experience Team

HORRIBLE DO NOT BOOK

Julie_S, Nov 2022

Extremely disappointed and upset with this company. I messaged them the day before to confirm pickup time. They told me pickup was at 11:20 and wait in front of the hotel at 11:10. I waited outside from 11:10 to 11:35 then I finally messaged the driver on the WhatsApp number provided. No response from the driver. At 11:45 I called the company and they said that the driver was stuck in traffic and wasn’t going to pick me up. I could either take a taxi to the dock or get a refund but if I took a taxi to the the dock I wouldn’t make it on time. I am so upset because if they had told me at 11:10 that they weren’t going to pick me up I could have made it in a taxi. 0/10 for communication, I can’t believe they would just decide to not pick me up and not tell me. Also, it was too late in the day to book an excursion with another company so they totally screwed me over. Do not book with them through trip advisor or Viator, use a different company.

Response from Host, Dec 2022

Dear Julie_S, Thank you for taking the time to share your experience and feedback. We will definitely share your comments with our provider since we completely depend on their operations. Unfortunately traffic in Cancun area is sometimes unpredictable and this time it slipped out of our hands and caused a delay on all of our guests pickups. We completely understand the activity was not provided since this delay was not properly advised from our provider's driver so we can properly reach out with timely options. This being said, we apologize for the inconvenients caused due to this situation and a full refund was issued for your booking. We hope next time you visit this amazing destination we have the opportunity to provide you with the service and experience we enjoy deliverling to our guests. The Travel Experience Group

Meh

JulianaTancre, Apr 2022

Pros and cons of this excursion…. Pros: great host(once on board), good music, excellent service “while on board”. Excellent snorkelling experience. Cons: Check in was not okay. They didn’t have us on their reservation list despite me having all my proof of confirmations. The guy sent us to some other area of the marina trying to get rid of us. Once we returned to him he Finally realized we were on the list and gave us a wrist band. Meanwhile we had just travelled by cab from our resort 40 minutes away. I was afraid they would not take us. Getting onto the boat, they told us to stand to the side (singled us out) and let only the Mexicans and Spanish speaking people on first. A few of us non Spanish speaking people (we weren’t the only ones) were left to the end to get on the boat last. I have a family of four. They only spoke Spanish. Hard to get them to explain things in English. They re-use the plastic cups continuously for every guest. Eeek. We watch this. Absolutely zero Covid protocols. Lunch: oh my. Scary is all I have to say…. All in all, once we were on the boat, the service was excellent with them serving drinks and entertainment. The snorkelling was excellent and well organized. With the check in issue, the food for lunch, zero Covid protocols and feeling a bit not wanted because we did not speak Spanish, we still provided a good tip and had a nice experience. I will book through a more reputable charter next time.

Response from Host, Apr 2022

Dear JulianaTancre Thank you for reviewing the Discovering Isla Mujeres on a Double Decker Catamaran Experience, we appreciate your words for they help us improve our products. We are very sorry some of the aspects of this Experience were not up to par. We contacted the Tour Provider and can confirm the segregation feeling you tell us about was due to there being a change of vessel and not otherwise motivated. We are very sorry your group felt left out, but we are happy you were taken care of while on board and that snorkeling was excellent and well organized. If we get the chance, we would love to take care of your vacation plan once more, feel free to reach out! Until the next time, warm regards, The Travel Experience Group

A perfect day

Rose_R, Oct 2021

I had so much fun and met so many new friends. A great experience a must do if you're in 🇲🇽 Mexico. Come and enjoy it with family and friends.

Super fun and safe tour!

Karen_K, Apr 2021

Great crew and a really fun time. The pickup/drop off from the resort worked great - we were just a bit too early on the pickup as we arrived at marina an hour before departure but they give you coupons for the Starbucks next door and let you wait in air conditioning. Heads up that marina fee $15 is per person! More of a party boat vibe with music and lots of drinks. We were the only American family for this trip but they made sure we understood the instructions and options. Didn’t feel out of place. Food for lunch was great and definitely rent the golf cart at Isla Mujeres. They even stopped the boat and let us jump out to swim. Overall, would do this again and would recommend booking for a fun time.

Response from Host, May 2021

Dear Karen, We greatly appreciate the time you took to share your feedback on the Isla Mujeres experience. We are glad to know you and your family found the activity pleasant and we really hope to be able to provide you with a memorable experience on your next visit. Muchas gracias! The Cancun Travel Experience Team