07:00 AM
Locations to get pickups; Playa Del Carmen: Coco Bongo Playa Del Carmen Hotels and areas for pickups included: Hotels between Royalton Riviera Cancún and Moon Palace (extra charge of 10 USD per person) * Hotels between Royalton Riviera Cancún and Moon Palace (extra charge of 10 USD per person) * Hotels that are located after Bahia Principe to Dreams Tulum (extra charge of 10 USD per person) * Hotels from Puerto Morelos to Bahía Principe are included without extra cost (verify if we can pick you up or if we will provide you a meeting point) * If you stay in Cancún area or Tulum area we can pick you up with extra charge of 30 USD per person but it's necessary a minimum of 4 people to pick you up at this situation. The pickup time is set according to your location and starts at 08:00 am in the first schedule, in the second pickups starts at 01:00 pm, the travelers that does not provide pick up location will need to get in contact with us as soon as possible, otherwise we will not be able to provide the service.
You can cancel up to 24 hours in advance of the experience for a full refund.
up to 24 hours before the experience starts (local time)