Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach: Cancún Meeting Point: Marina Puerto Cancún (mall) Puerto Morelos Meeting Point: Hacienda Morelos Playa Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support) Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Hotel Aloft Tulum. The pickup time is set according to your location and start at 06:40 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.

What To Expect

Xenses Park by Xcaret

5 hours • Admission Ticket Included

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
Not recommended for travelers with back problems
Not recommended for pregnant travelers
No heart problems or other serious medical conditions
Most travelers can participate

It is not possible to change the date on the day of your visit
If your hotel is not listed we will provide you a meeting point (contact us for more information)
If you a re a guest of the Occidental at Xcaret Destination - All Inclusive, Playa del Carmen the park is located 15 minutes minutes away nexto to the hotel, guests need to go by themselves to the park main entrance, hotel conciergel always help to the customers to get to the park
The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
This tour/activity will have a maximum of 45 travelers

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.

Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.

Reviews

5.0

1 review

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

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Showing 1-1 of 1 review

SO MUCH FUN!!!

Latonya_S, Dec 2022

Our family's trip to Xenses was honestly the best part of our vacation to Playa Del Carmen. No Youtube Video does it any justice. Our family of 4 had an absolute blast and I would do it again, even with just adults. We have 6 and 8 year old sons and they loved every part of the journey. The Xensatorium path was a little scary for the kids at first but after calming them down and speaking out loud during the course of the experience, they were reassured that nothing scary was happening and they were able to enjoy the experience. If you enjoy unique photos for IG, this is the excursion for you. We purchased the photo package and got some great shots. I highly recommend the package. It allowed our hands to be free and to enjoy the experience without thinking too much about photos. The camera angles were perfect as well, something that we may not have been able to achieve with our phones.

Response from Host, Apr 2023

Hello Latonya_S, Thank you for taking the time to share your opinion with us, we are glad to know that your experience during the tour was wonderful. We hope to see you soon and to share another adventure with us. Have a great day.

From $129.00

up to 24 hours before the experience starts (local time)

Xenses Tour with Transportation from Cancun & Playa del Carmen

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What To Expect

Additional Info

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Reviews

From $129.00

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