Cancun

Tulum, Coba, Cenote, and Mayan Ceremony Full-Day Tour plus Lunch

Badge of ExcellenceCancun, Mexico

Tulum Coba and Mayan Village Full Day Tour

12 hours
Pickup offered
Mobile ticket
Offered in: English

Overview

Travelers to the Yucatan Peninsula typically favor lounging on the beach, but with the rich Maya history in the region, savvy travelers should prioritize a visit to the ancient ruins. On this daylong adventure, explore the standout Maya ruins in Tulum and Coba, climb an ancient pyramid, and learn about Maya culture from your guide. To round out your tour, take a dip in a traditional swimming hole, known as a cenote, and recharge with an included buffet lunch.

Learn about Mayan history, archaeology, and culture
Explore the ancient Mayan cities of Tulum and Coba
Swim in clear waters of refreshing cenotes swimming hole

What's Included

Roundtrip transportation in air-conditioned vehicle
Hotel pick-up and drop-off from main Cancun and Riviera Maya hotels
Playa del Carmen and Tulum pickup is at a meeting point
Certified tour guide during all journey
Swim in a cenote
Traditional lunch
Mayan ceremony with a Shaman
Life jackets and lockers at the cenote
A bottle of water at each archaelogical zone

Conservation fee to access the Cenote and Tulum entry fee $25 usd
Optional tips

Meeting and Pickup

Pickup points

Select a pickup point

Start time

08:00 AM

Pickup details

We can provide you pick up at most hotels located in the hotel zone of Cancun and Riviera Maya or a meeting point near your hotel at Cancun, Riviera Maya, Playa del Carmen & Tulum.

What To Expect

Zona Arqueologica de Coba

1 hour 30 minutes • Admission Ticket Included

Tulum Archaeological Site

1 hour 30 minutes • Admission Ticket Included

Cenote Mariposa

1 hour • Admission Ticket Free

Additional Info

Confirmation will be received at time of booking
Not wheelchair accessible
The pick-up time will be between 7 AM - 8 AM; you will get exact details via email 2 days prior to your activity date.
Please note that the pick-up service is available from Cancún, Playa del Carmen and The Riviera Maya.
Stroller accessible
Service animals allowed

Wear comfortable clothes (beachwear) and shoes.
Bring sunscreen, sunglasses, towel, camera, and spending money.
Near public transportation
Most travelers can participate
This is a private tour/activity. Only your group will participate

Cancellation Policy

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.

Cut-off times are based on the experience’s local time.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Traveler Photos

Reviews

4.5

925 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

Reviews by Viator travelers.

We perform checks on reviews

Showing 1-10 of 925 reviews

ABSOLUTELY AMAZING DAY!!!!

Stephanie_D, Apr 2024

This day trip was amazing from beginning to end!!!! Highly recommended 👌 I booked online after reading through many different option and pick this one with no regrets! Our tour guide was Susanna and our driver was Moses and both were amazing! I received a message that they were running behind but knowing our resort was a bit of a distance off the main road and a busy area they ended up getting through the line of cars fast and picked us up exactly on time. Susanna was so welcoming and we choose to sit right at the front to soak it all in. We were with a group with only a couple other English speaking people and she is so talented at speaking Spanish and English simultaneously and she was so knowledgeable! The day went so smooth. Lunch was later in the day so make sure to eat before you leave or expect to spend some money on snacks.... each ruin had places available to grab something to eat! Tulum was beautiful It's more in the open so the sun was hot but the views are to die for. (You are able to bring in personal water bottle but not plastic disposal bottles!) Coba was more shaded in trees and we had the option to walk, ride bikes or go on what they can a limousine( you sit on the front of a 3 wheeler bike and man bikes you around.) It was so fun and we were able to to see alot because coba is very spread out. The limousine was an extra charge but well worth it, our whole group took that choice. We then went through a Mayan community into the middle of the jungle for a late lunch, the community runs on solar power and car batteries and the food was delicious. After lunch, we got to swim in cenote Chen Ha and Cenote Mariposa, both smaller but beautiful! Before we left the Mayan community we got to take part in a Mayan ceremony with a shaman. It's not a long ceremony but was it ever powerful. I was balling my eyes out and released so much energy. (It was my mother death date and I'm not very spiritual but I felt her with me and I released some much need sadness that turned into peace, our group was staring at me probably assuming other thing but I had told Susanna the reason for my tears and she was so supportive!) When we were heading back to our resort we did a bus switch with a couple people in another group so they could get everyone home in good time. It was smooth and well done! Thank for the experience and will be requesting Susanna next time we come to Mexico! Overall, one of the best day tours I've ever gone on!!!!

Ok tour but with false information — do not recommend

Dacong_Y, Apr 2024

The actual full day tour is fine. I’m most upset with their website with false information. Note that admissions are not included. They charge you $25 usd per person, which is higher than if you buy the tickets yourself. Also, they would say it’s some kind of tax, and maintain that admission is indeed included. When challenged, they would say admission is not included for your particular purchase. They also have a variety of different versions of inclusion/exclusion. Overall it’s very confusing and misleading. The Cenote for this tour is also tiny. Much worse than other places you can visit instead. Lunch is late at 3:15pm. Food is simple but ok-ish.

Amazing sites but be prepared for the journey times.

Sarah_K, Apr 2024

The pick up points weren’t thought through. We asked to be picked up at our hotel but they said we had to walk to a meeting point 15 mins away for 8.05am. We then drove straight past our hotel door and the next stop was 5 mins away but we waited until 9am for the guests to arrive so our early morning really wasn’t necessary. That said the Tulum ruins, Coba pyramid and the cenotes were fabulous. It was incredibly hot and you can’t take plastic bottles into Tulum so take a flask for water. After Tulum we were provided with a snack and bottled water. Lunch at the cenotes was lovely but later in the day about 3.30pm so make sure you have breakfast. Make sure you make the effort to go to the 2nd cave cenote as it was very beautiful. We were ideally placed at Puerto Aventuras to be one of the first stop offs at approx 7pm. It’s a long day but was really interesting. Our guide was lovely and attentive but his English could have been easier to understand.

Well organised day out!

Adrian_R, Mar 2024

This is a well organised, enjoyable tour - the guide was great without being overbearing. Lots of free time at each place to take pictures and explore. The Cenote swim was a great way to end the day.

Nice day

Matthew_H, Mar 2024

Mario is a really good tour guide. But the itinerary needs a little work — just be aware that the meal does not happen till about 4 PM. We needed more food even though the bus driver did provide bottled water and a granola bar. That was a great touch.

Cultural Experience

Roy_D, Mar 2024

Great way to see some of Mexico and learn about the Mayan culture and history. Be prepared for a long day of learning and walking. The tour is extremely well organized. Wear comfortable shoes and bring a snack because lunch is very late in the afternoon.

The bus went to pick up...

eric_f, Mar 2024

The bus went to pick up us at the wrong hôtel. We lost our day We had no excuse and nobody Tried to help us to reschedule our plan.

Response from Host, Apr 2024

I'm sorry to learn about the mix-up with your hotel pick-up. It must have been quite disappointing to miss out on your planned day. Please accept my sincere apologies for the inconvenience you experienced. We would like to help resolve this matter for you. Could you please reach out to us at support@satmexico.com with more details? We'll do our best to assist you and ensure that you have a positive experience with us. Thank you for bringing this to our attention.

Excellent tour

Prakash_S, Feb 2024

Our guide from equinox travel Sosana was great and Driver Jose on Feb 14th whole day tour. Only one comment i would like to make our Lunch was very late at 03.30 pm. You can change in future tours.

Response from Host, Feb 2024

Thank you for your feedback. We're delighted to hear that you had a great experience with your guide Sosana and driver Jose. Your feedback is valuable, and we will certainly take it into consideration. We hope to welcome you back on another tour in the future!

Great Experience!

Olivia_R, Feb 2024

We really enjoyed this tour! Our guide Susanna was excellent. She was fun, knowledgeable, and kept things moving along. We learned so much about the ruins and Mayan culture! My favorite part was swimming in the Cenote and doing the ceremony with the Mayan shaman. Overall, it was a great experience and you get to see/do a lot in one day. I would recommend bringing snacks because lunch was a bit late. Good walking shoes are also very important! We were picked up at our hotel at 7:25am (right on time) and got back to our hotel about 8:30pm. So as the title says, this is a full-day tour! Thank you Susanna for a fun day!

Response from Host, Feb 2024

Thank you for sharing your experience on the tour with Susanna! It sounds like you had a fantastic time exploring the ruins and immersing yourself in Mayan culture. Swimming in the Cenote and participating in the ceremony with the Mayan shaman must have been incredible experiences. Your recommendations about bringing snacks and wearing comfortable shoes are very helpful for future travelers planning to take the tour. It's great to hear that the tour ran smoothly and that you were able to see and do a lot in one day. We'll make sure to pass along your kind words to Susanna and the tour company. Best regards,

Bring snacks!

Ashley_H, Jan 2024

Overall it was amazing, but the kids were starving. Lunch wasn’t till 4pm and we didn’t get back till 8pm. We had some snacks with us, but not enough for that! Bike taxis and Coba were wonderful and cenote spectacular!

All fabulous. Bus is...

Norman_S, Jan 2024

All fabulous. Bus is great. Sites glorious! Bring a snack as lunch is late but totally unique day!! Very informative experience!

Good overall trip

sfarouque1, Jan 2024

Bauer was our guide. He is professional, explains history well, and punctual. Tulum is stunning. Only suggestion is that the company does not pick you up at the Hilton Garden Inn Airport Cancun even when you indicate it and request pick up. Day before the tour they inform you that you need to come to the Fairfield Hotel. At this point you as a customer has to pay taxi to come to the meeting spot which cost us 650 pesos when it is literally 7 minutes a distance. Whereas, another company I booked a tour with and requested pickup actually came to the hotel. Keep this in mind when you book with them. Otherwise, the trip in itself was great. The cenote they took us to was so relaxing.

Response from Host, Jan 2024

We're happy that you're happy! Thanks for taking the time to share your experience with us, SAT MEXICO people thank you for leaving your review, and looking forward to serving you again. Best wishes!

Terrible Tour Experience, Unfortunately

Angie_O, Jan 2024

Unfortunately this tour was a terrible experience. We were kept waiting on the side of the road for 45 min, 1.5 hours later than promised arriving to Tulum so the amount of time permitted there was halved, the guides were incomprehensible and raced through their confusing explanations, and although we'd been with them since 7.30, no snack or lunch had been provided by 2.15. Upon request we were given a granola bar (which was inedible to the vegan member of our group). The tour was posted as 'all day' but the 12-hour duration was stretched to 14 hours. We ended up leaving the tour early and taking a taxi back to our resort to try to salvage the day.

Response from Host, Jan 2024

We sincerely regret the inconveniences you experienced during your recent tour with us. We appreciate your honesty in pointing out the issues you encountered, as it helps us identify areas for improvement. We understand that the delay in reaching Tulum, rushed explanations, and the lack of suitable food significantly impacted your experience, and for that, we want to offer our most sincere apologies. We have conducted an internal investigation to understand what occurred, and we will take immediate steps to address each of the issues you mentioned. We are committed to improving our service and ensuring that situations like these do not happen again in the future. We fully grasp the importance of time and service quality during a tour, and we regret not meeting your expectations on this occasion. We want to somehow compensate for the inconvenience you experienced and are internally reviewing our processes to ensure a smoother and more satisfying experience in the future. We appreciate your feedback and hope to have the opportunity to regain your trust in the future. If you have more details you'd like to share or if there's anything we can do to resolve this situation, please feel free to contact us directly. We sincerely apologize for any frustration caused and appreciate your patience as we work to address these issues.

Great tour guide.

paul_s, Dec 2023

The guide (Diego) was the best part of the tour, he was informative and friendly. Both the driver and tour guide did great work.

Response from Host, Dec 2023

First of all let me thank you for visiting Mexico, we are happy to serve people from all around the world, we are glad you enjoyed this tour, thanks for leaving a review and taking the time out to share your experience with us, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you we look forward to serving you again soon!

No customer services at all

Yuanyuan_X, Dec 2023

We miss understood the meeting point and missed the pickup at 7:30am. We contacted and asked to be rescheduled starting at 7:45am on the same day 12/17. They played around with us by phone calls and WhatsApp and never contacted us back for either reschedule or any kind of customer services. Really angry and frustrating experience here!

Response from Host, Dec 2023

We sincerely apologize for the inconvenience you experienced with the meeting point misunderstanding and the subsequent communication issues. We understand the frustration this situation has caused. In order to address this matter and provide appropriate assistance, we kindly ask you to share your booking reference or any other relevant details. This will help us investigate the issue and ensure that such incidents are avoided in the future. We appreciate your understanding and look forward to resolving this matter for you.

Great Time!

Sonya_K, Dec 2023

Great tour! Great experience! We learned alot. I do agree with other guests that there needs to neutral/safe pickup points that are not connected or with Hotels/resorts. Everyone is not staying at a hotel!

Response from Host, Dec 2023

Thanks for taking the time to share your thoughts and feedback with us, we're grateful for your honest feedback, all review is important to us since we strive incredibly hard here to make every customer experience enjoyable. Best wishes!

Cave cenotes

Jana_M, Dec 2023

We really enjoyed the little tricycle ride back from Coba and the cenotes were very unique. We also enjoyed our tour guide Jorge (very warm and welcoming to everyone) and the very detailed instructions on pickup.

Response from Host, Dec 2023

Very organized and informative for all of us in our group

Becky_S, Dec 2023

The personal experience shared about the Mayan culture by our tour guide, introduction to some of the Mayan language and history as we went through the day, the meal was excellent and so much fun swimming. It was a full day!!!

Response from Host, Dec 2023

We're happy that you're happy! Thanks for taking the time to share your experience with us, SAT MEXICO people thank you for leaving your review, and looking forward to serving you again. Best wishes!

Do not book. Terrible company.

Calvin_T, Dec 2023

The company SAT Mexico has terrible customer service. They canceled my tour 50 minutes prior to the scheduled start time with no prior notice. Turns out there's only one real Tulum/Coba tour and all other tours just coordinate through them. You can book cheaper if you book directly with that company. Save yourself some money and headache and avoid SAT Mexico.

Response from Host, Dec 2023

We sincerely apologize for the inconvenience you faced with your Tulum/Coba tour, and we appreciate your candid feedback. Your experience is certainly not in line with the level of service we aim to provide, and we regret any frustration or inconvenience caused. We understand the importance of reliable and timely communication, and we deeply regret any shortcomings in this regard. Cancelling a tour at such short notice is unacceptable, and we acknowledge the impact it had on your plans. To address your concerns, we are conducting an internal investigation to identify the root causes and implement necessary improvements to prevent similar incidents in the future. Your feedback is crucial in helping us refine our processes and enhance the overall customer experience. In regards to the pricing discrepancy, we appreciate you bringing it to our attention. We strive to offer competitive and fair pricing, and we are actively reviewing our partnerships to ensure that our customers receive the best value for their investment. As a gesture of goodwill, we would like to offer you a discount on your future bookings with us. We understand that trust has been eroded, and we are committed to regaining your confidence in our services. If you have any further concerns or if there is anything specific you would like to address, please feel free to reach out to our customer support team at + 52 55 5351 3906. Once again, we apologize for the inconvenience and thank you for bringing this to our attention. We hope to have the opportunity to restore your faith in our services in the future.

The Mayan Experience

Emmanuel_O, Nov 2023

Special Thanks to Edgar and Mildred for the fantastic experience. Good information provided by mildred and we loved the cenotes it was refreshing. dios botik

Response from Host, Nov 2023

We're happy that you're happy! Thanks for taking the time to share your experience with us, SAT MEXICO people thank you for leaving your review, and looking forward to serving you again. Best wishes!

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